Stanton Optical - Sacramento (Arden-Arcade) Reviews 

142
TrustScore 4 out of 5

4.2

2125 Arden Way, 95825 Sacramento, CA, US


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Rated 5 out of 5 stars

Ty’s service was excellent answered all my questions. I had I even came back to ask more questions and they adjusted my glasses making sure that I was satisfied. And took the time to educate me on h... See more

Rated 5 out of 5 stars

This time around I felt like someone cared about my concerns with my previous glasses. The sales manager her name starts with an X (sorry). She gave me exactly what I wanted. Dr was great at comm... See more

Company replied

Rated 1 out of 5 stars

Terrible service. It took about two hours to complete my contact lens exam and place my order. The staff seemed overwhelmed because they were short-staffed that day, and they were arguing and complain... See more

Company replied

Rated 5 out of 5 stars

Initial visit was with a great team! Everyone was helpful, friendly and made us feel welcomed. I accompanied my sisters to do their eye exams and ended up taking advantage of their Memorial Day sale a... See more

Company replied


Company details

  1. Optometrist
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Sacramento (Arden-Arcade)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.2

Great

TrustScore 4 out of 5

142 reviews

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4.2

All reviews

(142)

16,651 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy Customer

Great experience. My glasses came in sooner that expected even better.

20 June 2026
Stanton Optical - Sacramento (Arden-Arcade) logo

Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Kristy. Thank you for your kind feedback! We’re so glad to hear your glasses arrived sooner than expected—that’s always a great bonus. We truly appreciate your support and are happy you had a great experience!

Rated 5 out of 5 stars

Great team! Fast and Friendly service

Initial visit was with a great team! Everyone was helpful, friendly and made us feel welcomed. I accompanied my sisters to do their eye exams and ended up taking advantage of their Memorial Day sale as well. The lady who did my eye exam thoroughly cleaned all the machinery down to every crevice. I love that! The second visit was to pick up our glasses and it was a quick interaction as there was other clients waiting too.

3 June 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hi Jennifer. Thank you for your thoughtful review! We're delighted to hear you and your sisters had such a positive experience with our team. It's wonderful to know you felt welcomed, enjoyed our Memorial Day promotion, and appreciated the care and attention to cleanliness during your eye exam. We're also glad your pickup visit was quick and efficient. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

Be aware of fake advertising

Very bad experience

19 June 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Shahzaib, we apologize for your experience, and we'd like the opportunity to learn more. Please feel free to contact us at 877-518-5788 so we can gather more details and work toward a resolution.

Rated 5 out of 5 stars

Customer service

Customer service everyone was friendly n helpful

17 June 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Christina. Thank you for your kind words! We're so glad to hear our team was friendly and helpful during your visit. We appreciate your feedback and look forward to serving you again at Stanton Optical!

Rated 2 out of 5 stars

Already answered your survey i fell…

Already answered your survey i fell ripped off told one thing and another thing was done and will not recommend your company not honest makes you not trustworthy

19 June 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Letty, we’re sorry to hear that your experience left you feeling this way. We understand your concerns about the information you received and the difference between your expectations and what happened during your visit. Please keep in mind that depending on your prescription, product selection, and any additional add-ons, the package price can vary. Thank you for bringing this to our attention. We’ll be escalating your feedback internally to ensure it’s thoroughly reviewed. We truly appreciate your feedback.

Rated 5 out of 5 stars

I was helped by a young lady yesterday…

I was helped by a young lady yesterday that took very good care of me. She helped me select frames and did not make me feel bad because I was at a price. Thanks to her, I will be coming to stand an optical and referring my friends and family

1 June 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Lisa. Thank you so much for your kind feedback! We’re glad to hear you felt well taken care of and supported while selecting your frames, especially while staying within your budget. It means a lot to us that you felt comfortable, and we truly appreciate your recommendation to your friends and family!

Rated 1 out of 5 stars

Take more time measuring to get your…

Take more time measuring to get your prescriptions right I got my glasses wrong now I have to wait another 2 weeks for there mistake thanks that is all I have to say have a good day .

14 June 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Alejandro. We sincerely apologize that your glasses did not meet your visual needs and understand how frustrating it is to have to wait additional time for a remake. We regret that this inconvenience occurred and appreciate you bringing it to our attention. Your input helps us improve, and we’d love the opportunity to better serve you in the future.

Rated 4 out of 5 stars

Great customer service

Great customer service

28 May 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Garry, Thank you for your kind review! We’re so glad to hear you received great customer service. We truly appreciate your support!

Rated 5 out of 5 stars

Very friendly staff and it was clear…

Very friendly staff and it was clear wjere to go upon entering the building..

13 June 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello David. Thank you for your feedback! We’re glad to hear that our staff was very friendly and that you found it easy to navigate the building upon your arrival. We truly appreciate your support and are happy you had a positive experience. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Great fast and friendly service!

Great fast and friendly service!! Had 2 pairs of glasses within 30 mins!! Great music playing while you wait too! Huge thank you to the Arden Team!

10 June 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Alisa! We are thrilled to hear you received fast and friendly service and were able to get two pairs so quickly. It is great to know you enjoyed the atmosphere while you waited as well. We truly appreciate your kind words and the shoutout to our Arden team.

Rated 5 out of 5 stars

Had the most amazing experience ever…

Had the most amazing experience ever getting glasses again. Amazing people who are eager to make your experiences the best.

8 June 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Tiffany! Thank you so much for your incredible review. We are truly honored to hear you had such an amazing experience and that our team made such a positive impact. It means a lot to know everyone was eager to make your visit the best possible. Your support truly means everything to us.

Rated 5 out of 5 stars

The service from the employees was…

The service from the employees was outstanding.

22 May 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Rebecca! Thank you so much for your kind words. We are thrilled to hear our team provided outstanding service during your visit. Your support truly means a lot to us.

Rated 5 out of 5 stars

First day I was there getting my exam…

First day I was there getting my exam and glasses customer service was top notch and the young lady help me a lot with picking my glasses. But when I went to pick them up a young lady did welcomed me and told me “someone will be with you”. When it was my turn to get my glasses the girl that help me must off be having a bad day or something but she was not friendly nor it felt like she wanted to help me she was blunt and she just gave me my glasses and left didn’t even bother to check if they fit well or if they were adjusted ok or not. But I still will give them 5 stars because for the most part it was a good experience even if they have one bad apple not all are like that.

4 June 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Daniel. We are so glad to hear that your initial visit and exam experience were top notch and that our team helped you find the right glasses. At the same time, we sincerely apologize for the pickup experience not meeting the same level of care. That is not the standard we aim to provide, especially when it comes to ensuring your glasses fit comfortably. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 5 out of 5 stars

Had a great experience at the arden way…

Had a great experience at the arden way Stanton Optical. From the greeting by JuJu to the follow up exam by Dr Hsu.. I got everything I wanted and needed included 2 pairs of glasses.
I will be going back for additional pairs.

Thsnk you Stanton Optical for the grest experience

4 June 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Mark! We’re so glad to hear you had a great experience at our Arden Way location. It’s great to know JuJu made you feel welcomed from the start and that Dr. Hsu provided a thorough exam. We’re happy you found everything you needed, including your two pairs of glasses. We truly appreciate your support and look forward to assisting you again.

Rated 5 out of 5 stars

Great selection far more than most

Great selection far more than most. Good prices and promotions.

3 June 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Sylvia! We’re glad to hear you enjoyed our selection, prices, and promotions. We appreciate your support and look forward to seeing you again!

Rated 1 out of 5 stars

Sold wrong glasses and took too long

Sold wrong glasses and took too long. Ty you are a terrible brand manager I won’t return to Stanton Optical

1 June 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello. We’re sorry to hear that you received glasses that did not meet your needs and experienced delays with your order. This is not representative of the level of care and service we are committed to. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Friendly staff, support each other

Good spirit and kind to each other's.

15 May 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Barbara! We’re glad to hear our team created a positive and respectful environment for one another and for our customers. Thank you for your kind feedback!

Rated 5 out of 5 stars

Got the help I needed and the staff was…

Got the help I needed and the staff was the best!👍

30 May 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello William! We’re glad to hear you got the help you needed and that our staff made such a great impression. We truly appreciate you choosing us!

Rated 3 out of 5 stars

Staff were pleasant but the machines…

Staff were pleasant but the machines connecting me with the off site dr. was not working and we spent 20 minutes trying to make the connection. Waste of time.

14 May 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello. We’re glad to hear that our staff was pleasant and helpful during your visit. However, we apologize for the technical difficulties you experienced while trying to connect with the remote doctor. This is not the level of service we aim to provide. We appreciate your feedback and hope to provide a better experience on your next visit.

Rated 5 out of 5 stars

Good service

The service was good. The lady went over everything in detail of what I was getting

13 May 2026
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Reply from Stanton Optical - Sacramento (Arden-Arcade)

Hello Adam! We’re glad to hear you had a good experience and that everything was explained clearly and in detail. Thank you for your feedback!

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