Fraudulent scammers… expects payment for no service or products after they do not have real doctors at these locations. Staff acts professional until they are caught in their scam. Walked out paying... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Fraudulent scammers… expects payment for no service or products after they do not have real doctors at these locations. Staff acts professional until they are caught in their scam. Walked out paying... See more
Company replied
Maria and Jenny were absolutely amazing as a team. Jenny was so knowledgeable about what frames would look great, and Maria was incredible about helping find an amount that I could afford. They were b... See more
They were all great . Super nice and very helpful . I went in by myself and needed someone to be my extra person to see which glasses were a perfect fit and they were all ready to jump in to do the ta... See more
We had a wonderful experience at Stanton Optical. My mom got two pairs of prescription glasses, and the entire process was smooth and easy. The virtual visit with the doctor was excellent—he explain... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Written by the company
7526 Bandera Rd, 78238, San Antonio, TX, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were all great . Super nice and very helpful . I went in by myself and needed someone to be my extra person to see which glasses were a perfect fit and they were all ready to jump in to do the task ! Waited until I knew how to put contacts in and helped me with my finances because unfortunately I don’t have insurance .
Maria and Jenny were absolutely amazing as a team. Jenny was so knowledgeable about what frames would look great, and Maria was incredible about helping find an amount that I could afford. They were both extremely patient and understanding as it pertained to my unique needs.
All the employees were very friendly and helpful.
The price and the professionalism and how helpful everyone was.
Staff was outstanding. The only thing I would complain about is the price of my glasses after it was all said and done. $500 is an exorbitant amount of money.
Veronica is definitely a sweetheart, the store is clean, the exam went great and fast and all the staffs are nice as well,The reason I’m giving this one star review is because “$79 for two pairs” sounds more like a false advertisement to me. I understand that’s a type of marketing skill, but I was ending up getting quotes for $1200 for 2 pairs with my insurance and military discount. That’s like a huge difference with $79 for two pairs, i ended up getting only one pair for almost $400. That was a really upsetting experience.

Reply from Stanton Optical - San Antonio (Bandera)
Friendly employees answering all my questions and have patience with me

Reply from Stanton Optical - San Antonio (Bandera)
Outstanding customer service and very helpful, knowledgeable, and friendly.
Didn’t visit Feb 26. Problems resolved but not as good as they could have been. Won’t be returning or recommending. Frames scratched. Replacements not what was selected at store. One pair sent out for correction never received back.

Reply from Stanton Optical - San Antonio (Bandera)
The staff was professional and fun. They did a great job ensuring I had what I needed and what I wanted. When I picked up my 2nd pair of glasses there was an error and it.was fixed in 5 minutes - probably less! Great overall experience!
The promotions were great! Everything was in at a good price. The staff was very considerate and caring. Nathaniel was super awesome too. They ALL were.

Reply from Stanton Optical - San Antonio (Bandera)
It’s going on two months and I still haven’t gotten my glasses

Reply from Stanton Optical - San Antonio (Bandera)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.