Tony absolutely helped me so much picking out the perfect pair of glasses for me. I would recommend Staton Optical for all your eyewear needs…eye exam, glasses and contacts.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Tony absolutely helped me so much picking out the perfect pair of glasses for me. I would recommend Staton Optical for all your eyewear needs…eye exam, glasses and contacts.
Company replied
I was greated by a friendly face upon arrival. Directed to get my eye exam by knowledgeable staff. The main part of my eye exam was conducted by a video eye doctor. Pleasant My eye ware came within a... See more
Company replied
From the moment I arrived every One was so friendly and I felt right at home. I was treated really well. The process was quick and easy. Everyone there showed beautiful customer service
Company replied
First need to be up front i am 13 and the person who takes care of me asked about the insurance when we came in said everything covered medicade after 3 hrs when glass down they to him 25 copy they t... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Written by the company
2500 Winchester Pl, 29301, Spartanburg, SC, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The wait for the eye exam was short without an appointment. The floor manager was very pleasant and helped me choose several styles of glasses and helped me narrow down my choices. The glasses can in before they were supposed to . Absolutely great service!
Customer Service was Outstanding.
Prescription was Off and Frames not Matching Arm/Earpiece.
I like the way they treat you while you're waiting to get your new glasses.
I am elderly and rather feeble and the staff helped me get through the whole process.😊
Veronique was amazing with her knowledge and was very helpful in guiding me to make the right decisions for my eye glass purchases.
I had gotten a new pair of glasses in November. When I went to the eye doctor in March my vision had worsened and I received a new prescription. The manager at Staton in Spartanburg, SC was able to get me new lenses for my frames I purchased in November plus I was able to get a second pair of glasses at a reasonable price. Now I have two pairs of glasses. I was very pleased.
The service at the Winchester Place Stanton Optical store where I ordered my glasses was friendly and quick. I received a text when they arrived and everything went so smoothly. I love my new glasses. Thanks again.
I was given the most amount of help I have ever received when coming in for new glasses. I have not been to this facility before but super glad I came. I am very grateful to have gotten help from Brittany. Highly recommend Stanton Optical.
Four customers came in after me but were processed and left the store before me. My entire time in the store was nearly 4 hours! Why? I was told it was because they were busy. I've been to this store before and the number of clients during my most recent visit seemed to be average. At one point four workers were gathered around one computer discussing their upcoming work schedules for several minutes. At another point in time, one of the workers was mopping (a spill?) part of the floor. The smell of the cleaning agent was so overpowering that I had to step out of the building for some fresh air. Also, since my last visit to this store, a 4-step process has been added before the actual eye exam. It was only after I had filled out forms and waited quite a long time that I was informed of this EXTRA $39 REQUIRED process. I guess I should have walked out then. Not sure I'll go back to this store in the future.

Reply from Stanton Optical - Spartanburg
Eye Exam was good but the glasses a little expensive I got the 2 for $79 because I didn’t want to spend $400 on a pair of glasses.

Reply from Stanton Optical - Spartanburg
Everyone is nice and polite. Bella was amazing. The manager also seemed so dedicated to making the experience a good one.
When I first got there, I was told I could use my 25% off coupon then I got my eye exam. The doctor told me that my eyes were good. They hadn’t changed. I did not have to get glasses if I choose not to so when I went out to get a frame, I was told that I had glaucoma and that I cannot use my 25% off coupon. I don’t understand how the doctor tell me if there’s nothing wrong it was still the same but then I was saying I need to change my glasses. Also I did not get the special I end up having to pay $190 for two pair of glasses that was only supposed to be $79 plus.

Reply from Stanton Optical - Spartanburg
Good but not great! Doc was great but the sales ignored what He said and made it sound like he didn’t know what he was talking about n pushed us another direction! May just be poorly managed!

Reply from Stanton Optical - Spartanburg
Super helpful, super price (half the price of my last pair from a competitor), will be back next year
The entire staff is great! They were very helpful in all steps of the process for someone like me that's never had this kind of procedure or been prescribed glasses before. Shout out to Britney for taking care of myself and my wife, we greatly appreciate it!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.