Stanton Optical - Spartanburg Reviews 

The price given online is not the same as in store. The price in store on glasses is not the same when you have insurance like Bogo isn’t a thing when using insurance.

My glasses came back within a week! The customer service is beyond helpful!

Good service and order was done in a timely manner.

Everyone at Stanton is so nice and helpful and understanding and willing to do whatever it takes to make you happy on the day you’re there I would highly recommend Stanton to all my friends and family. I am new here from Atlanta and I am not used to the kind of customer service that I have received from the local Stanton office here in Spartanburg, South Carolina very impressed. Thank you so much for same-day service for my glasses and comparable prices for everything else

My experience was not great, except for the actual initial exam. Everyone needs to understand that you are providing a medical service and not just some random luxury. Glasses are a necessity and prescription for a reason, so only having worn a pair for less than 24hrs and them popping out is unacceptable especially at the price point. I had to continually ask for clarification on what was wrong with my glasses and was met with aloofness and rudeness from the lady helping me when I took the glasses back in. She simply took them, said the groove was missing and that it would be another two weeks. I had to drive up there to many times for my liking. Diffrent people told me I would have to pay to get them redone, (that was worked out though I didn’t end up paying for the repair) I was highly upset and would not recommend you all to anyone. As someone who works in healthcare I would grade your patient care very low.

Prices on line for frames are showing a lot cheaper than actual prices in the store. My frames showed $89 but the were over my allowance I had to pay the extra

Glasses came in near promised date. Staff and Mgr. helpful and courteous.

Take to long bad service. Not good deal for people with out medical.

Experience was ok. Was I. And out to pick up new glasses

The right lens was made with the wrong parameters and was unusable. Now I need to wait two more weeks to get my glasses.
Update on March 18, 2026
Stanton Optical left a nice response to my review, but it turns out to be just nice words, nothing else.
I have been begging the store associate to expedite the correction of the wrong-manufactured lens, because I was leaving on March 16 for a two-week trip and wanted to have my new glasses with me.
I went on my trip without my glasses; they are still not ready.
I have been waiting for my new glasses for more than four weeks; this is not acceptable!

All was well but you need a better selection for poor people on a fixed income.

Great service and checkout was seamless.

My first appointment was video and the doctor was not in office. The results she gave me was incorrect but there was an issue with my eyes and they requested I come back in to have my eyes dilated and rechecked. The results were incorrect on my first video appointment and corrected by second. New glasses are good and dilation showed no other issues. Two other customers also came in for eyes to be dilated and said they had video appointments like I had first. Evidently they should just cancel appointments if they don’t have a doctor in house. I was not happy thinking my script was incorrect on my glasses and the other customers may not be getting correct information either. Eyes are very important to have checked correctly for issues and health.

Took three visits to get my eye exam. You should consider billing or accepting checks as payment.

Very Helpful Team and the Lady who helped me throughout the process made our decisions so much easier! She was able to find the Perfect fit for both of us! Thank you !

very professional group of people

The Optometrist who examined me, she was very knowledgeable and also cute.

But Ms. Sellers, the lady who helped me find frames and get the lenses I needed went above and beyond.