Stanton Optical - Wichita Reviews 

63
TrustScore 4 out of 5

4.1

438 S Rock Rd, 67207 Wichita, KS, US


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Rated 2 out of 5 stars

I walked in and was greeted by a man who was very helpful and went for prescription both the Dr and attendant were very nice...but when I got back to pick my frames there was a woman named Larissa lef... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure working with Olyvia to order and receive my new glasses! She is super-friendly, kind and really knows her business. Your price for 2 pairs of progressive le ses is amazing and they a... See more

Company replied

Rated 5 out of 5 stars

I live way out of town. I busted my glasses and needed new glasses. Bruce at the Wichita store was fantastic. I called and discussed he need. He looked up my script, my previous ordered and said h... See more

Company replied

Rated 5 out of 5 stars

My husband and I have visited Stanton several times. We mostly worked with Olivia and Ryan. Both so nice and very professional. Any small issues with our glasses have always been address and immedia... See more


Company details

  1. Optometrist
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Wichita

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

63 reviews

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4.1

All reviews

(63)

14,098 reviews in the last 12 months

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Rated 2 out of 5 stars

I walked in and was greeted by a man…

I walked in and was greeted by a man who was very helpful and went for prescription both the Dr and attendant were very nice...but when I got back to pick my frames there was a woman named Larissa left ...and the negativity the attitude the rudeness was more than I could take...I paid for the prescription and left...doubt I will return with such horrible people in customer service.

10 July 2026
Unprompted review
Stanton Optical - Wichita logo

Reply from Stanton Optical - Wichita

Hello Michael. We sincerely apologize that your experience did not meet your expectations. We're glad to hear that your initial interaction with our team and your eye exam were positive, but we're truly sorry that your experience afterward left you feeling unwelcome. Our goal is to provide every patient with courteous, respectful service throughout their entire visit, and we regret that this was not reflected during your interaction. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 5 out of 5 stars

Price and good customer service

Price and good customer service

11 June 2026
Stanton Optical - Wichita logo

Reply from Stanton Optical - Wichita

Hello. Thank you for your review! We're glad to hear you appreciated our prices and good customer service. Providing quality eyewear at a great value while delivering a positive experience is what we strive for. We appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

It was a pleasure working with Olyvia…

It was a pleasure working with Olyvia to order and receive my new glasses! She is super-friendly, kind and really knows her business. Your price for 2 pairs of progressive le ses is amazing and they are working PERFECTLY! I have used Stanton 3 times previously and have been very happy with the results! Thank you!

23 June 2026
Stanton Optical - Wichita logo

Reply from Stanton Optical - Wichita

Hello Tim, Thank you for your wonderful feedback! We’re so glad to hear Olivia made the ordering and pickup process such a positive experience for you, and that your new progressive lenses are working perfectly. It’s also great to know you’ve consistently had good experiences with us over time. We truly appreciate your continued trust and look forward to seeing you again!

Rated 5 out of 5 stars

Staff is friendly and quick return on…

Staff is friendly and quick return on my glasses. No one can complane about the prices!!!!

20 June 2026
Stanton Optical - Wichita logo

Reply from Stanton Optical - Wichita

Hello Tessa. Thank you so much for your kind words! We’re glad to hear you found our team friendly and that your glasses were ready quickly. It’s great to know you’re happy with the value as well—we truly appreciate your support!

Rated 1 out of 5 stars

Still haven’t gotten refund, customer service unhelpful

I canceled my glasses order within an hour of placing it. It’s been a month, I’ve called 4 times now and I still have not received my refund. Customer service doesn’t give me any details as to why there is such a delay and keeps on telling me they’ve “fixed the problem” and to wait 2-5 business days.

21 May 2026
Stanton Optical - Wichita logo

Reply from Stanton Optical - Wichita

Hello Mackinzie. We sincerely apologize for the frustration and inconvenience you have experienced regarding your refund. We regret that the information provided during your follow-up calls has not met your expectations and understand how frustrating it is to be repeatedly asked to wait without receiving additional details. This falls short of the level of service we strive to deliver. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

The demeanor and customer service I get…

The demeanor and customer service I get everytime I come in here is unsettling. I think they’re racist. Specifically the Mexican/Puerto Rican (I would even say Indian but that might make me racist myself) don’t like her attitude.

19 June 2026
Stanton Optical - Wichita logo

Reply from Stanton Optical - Wichita

Hello, we’re sorry to hear that your experience left you feeling this way. We take concerns about how our customers are treated very seriously. Everyone should feel welcomed, respected, and receive professional service during their visit. This is not the level of service and professionalism we strive to provide. Thank you for bringing this to our attention—we’ll be escalating this internally to ensure it’s thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

great customer service

I live way out of town. I busted my glasses and needed new glasses. Bruce at the Wichita store was fantastic. I called and discussed he need. He looked up my script, my previous ordered and said he could duplicate it for me. Even shipped them to my rural location so I didn't have to drive 2 1/2 hours. Bruce is the man. No hesitation to help and offer suggestions. Great customer service.

17 June 2026
Stanton Optical - Wichita logo

Reply from Stanton Optical - Wichita

Hello. Thank you so much for sharing your experience! We’re thrilled to hear Bruce was able to take such great care of you, especially given the distance and urgency. Going above and beyond to look up your prescription, duplicate your order, and ship your glasses directly to you is exactly the level of service we strive for. We truly appreciate your kind words and are glad we could make the process easy for you!

Rated 2 out of 5 stars

Distaste into Stanton but it's good

your advertisement for 2 pairs for 75$ and that you don't take kancare is honestly just horrible and the price for 2 pairs (which is for 4 glasses is appalling)

8 June 2026
Stanton Optical - Wichita logo

Reply from Stanton Optical - Wichita

Hello Sean. We sincerely apologize for the frustration and disappointment you experienced regarding our promotions and insurance coverage. Our goal is to make eye care as accessible as possible, and we’re continuously working to provide clearer information around pricing and coverage. Please know that pricing can vary depending on your prescription, product selection, and any additional add-ons. Your input helps us improve, and we’d love the opportunity to better serve you in the future.

Rated 5 out of 5 stars

Was very helpful with choosing the…

Was very helpful with choosing the perfect pair of eyeglasses

8 June 2026
Stanton Optical - Wichita logo

Reply from Stanton Optical - Wichita

Hello Rayson, Thank you for your kind review! We’re so glad to hear our team was able to help you choose the perfect pair of eyeglasses. We truly appreciate your support and are happy you had a great experience!

Rated 5 out of 5 stars

Great customer service 👏

Great customer service 👏

22 May 2026
Stanton Optical - Wichita logo

Reply from Stanton Optical - Wichita

Hi Amy! Thank you so much for your kind words. We are thrilled to hear you had a great customer service experience. Your support truly means a lot to us.

Rated 5 out of 5 stars

Fast and easy

Fast and easy. Was in and out with a pair of glasses in less than an hour. They helped me find what style fits me.

5 June 2026
Stanton Optical - Wichita logo

Reply from Stanton Optical - Wichita

Hello Josh! We’re glad to hear your visit was fast and easy, and that you were able to get your glasses in under an hour. It’s great to know our team helped you find a style that fits you well. We truly appreciate you choosing us!

Rated 5 out of 5 stars

Good job

Everything went smoothly

2 June 2026
Stanton Optical - Wichita logo

Reply from Stanton Optical - Wichita

Hello Ada! We’re glad to hear everything went smoothly. We appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

I arrived early to my appt and was…

I arrived early to my appt and was welcomed and taken right in, Olivia was wonderful customer service and when pick up came she was there and did a great job

1 June 2026
Stanton Optical - Wichita logo

Reply from Stanton Optical - Wichita

Hi Lisa! We’re so glad to hear you felt welcomed and taken in promptly. It’s wonderful to know Olivia provided such great service both during your visit and at pickup—we truly appreciate you recognizing her efforts!

Rated 5 out of 5 stars

Affordable

Affordable, friendly, fast and easy!

28 May 2026
Stanton Optical - Wichita logo

Reply from Stanton Optical - Wichita

Hello Aimee, thank you for your great feedback! We’re so glad to hear your experience was affordable, friendly, fast, and easy. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

False advertisement

False advertisement

28 April 2026
Stanton Optical - Wichita logo

Reply from Stanton Optical - Wichita

Hello, we apologize for your experience, and we'd like the opportunity to learn more. Please feel free to contact us at 877-518-5788 so we can gather more details and work toward a resolution.

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