Staples Nederland Reviews 

Not upholding legal standard for office equipment. After ordering several chairs, that only upon delivery did we discover are not up to Netherland office equipment standard requirements, we then requested to return. We were then told the chairs could not be returned as this was not their problem nor a legal requirement they had to abide by. If this company "only delivers to business customers." and all business are legally obligated to provide employees with proper desk chairs we do not think it is out of line to ask to return the chairs. Any business owners in the NL who want to provide their employees with proper legal office equipment, don't shop with Staples.

Was ok, no problems!

We had the computer for searching and have been very good informed and helped, the computer was very quick ready.

Good service. Nice products.

Super quick delivery, we are thrilled!

Everything was perfect, fast and efficient service.

I ordered WD Green SDD 250GB via internet.
Staples.nl was promised to deliver on the second day. However, after two days nothing delivered and nobody answered my requests about the status of delivery. Hence, I asked for cancelling the order. However, they said that it would not be possible, because the order is under delivery and would be delivered 'today'. Staples.nl make this trick 3 days in succession (promise today delivery, refute cnacelling and deliver nothing). The just cheated me with it. Now, a week passed, nothing delivered and money was not refunded yet. My order # 5466324.976

Lies about delivery times. You will not get your order the next day if you order by 18:00. I waited for this delivery only to be told that something went wrong and that I'll get it tomorrow. The company is either incompetent or flat out lying about their delivery times, either way it reflects poorly and is frustrating for me as a customer.

2 emails to the customer service: no answer
tried the "live" chat: 1 hour waiting, even though "1st in the queue", I eventually gave up.
Tried calling: nobody ever picked up.

Originally, that is just because I wanted to spend about 800 euros on stationery for my company, and needed a little help.
No help, not even an answer to tell me they can't help.

I guess I'll spend my money somewhere else!

Ordered a few (urgent) items on Monday. During my order it said I would receive my order the next day. GLS, Staples shipment company, let me know they would deliver the package on Wednesday. I was home all day to accept the package. In the afternoon I received an email that the delivery man came by my house but nobody was home. I was on the couch all day working and nobody rang my doorbell. I checked my bell - and it works just fine. I checked my mailbox but no paper from GLS. Following instruction from GLS in the email, I asked them to deliver the package the next day at a shop in the neighbourhood. On Thursday I receive a message that my package will only be delivered on Friday at 5pm at the shop. This is 3 days later than was promised! I spoke to the customer service of GLS to try to find a solution. Their answer is that it is my fault because I was probably in the bathroom (and my neighbours as well) when the delivery man rang the bell. According to them it is my word agains theirs. And that I should prove that he didn't ring the doorbell (?).

If Staples does not change their delivery company, I will never order something on their website again. Extremely bad service!

I made an order and paid, after that I got no email confirmations or anything about the shipment. I couldn't even see my order online. A week passes by and I randomly get the order delivered to my house. The printer paper I ordered came ripped up and opened. Not very happy, probably wont order again.

prima service

Nwe laptop na cleaning !

Super!!!!!!!!!

de levering was ok !

All was on time and website easy to navigate. Excellent