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Star Name Registry Reviews 

31,485
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 891 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share that navigating the website to choose, personalize, and order a meaningful gift is exceptionally simple. People frequently mention that orders arrive promptly, beautifully presented in lovely gift packs, and include fascinating information about constellations. Consumers are genuinely thrilled with the high quality of these unique keepsakes, making them ideal for celebrating special milestones. However, some customers also noted frustrating delivery delays, stating that packages arrived much later than expected. A few other people also felt that customer support was unresponsive when trying to resolve missing shipments.

What people talk about most

Product

Reviewers express immense satisfaction with the product, describing it as a meaningful and wonderful gift... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders consistently arrive quickly and... See more

Order

Customers consistently note ambiguous experiences with order, highlighting that ordering is very easy and... See more

Service

Users describe positive interactions with service, highlighting excellent support, fast delivery, and helpful... See more

User experience

Clients share positive opinions on user experience, noting that navigating the website is quick and easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Naming a star in honour of my mum and dad’s diamond wedding anniversary was such a special and meaningful gift. After losing my dad just nine weeks ago, it means even more to me. The star is a beautif... See more

Company replied

Rated 5 out of 5 stars

Always a great experience. As the owner of a pet care business, I have named a few stars in honour of beautiful clients that have passed away and doing this through Star Name Registry is always an eas... See more

Company replied

Rated 5 out of 5 stars

After having a slight problem with the first delivery and lack of contact via email, I can honestly say it was quickly rectified and dealt with in such a lovely manner and another certificate was s... See more

Company replied

Rated 5 out of 5 stars

It is what it says on the site. I have framed mine and copied the star to put in the corner of the frame and it looks great. Please ensure you look at what you write before submitting as I got the dat... See more

Company replied



Company details

  1. Gift shop

About Star Name Registry

Written by the company

If you are an existing customer then please contact us if you are unhappy and we will make sure we come up with a suitable solution to make sure you are a happy customer. We take our customer service very seriously. We can be contacted 24 hours a day 7 days a week via web chat!

If you are thinking of naming a star then please visit our website and if you need advice please don't hesitate to contact our dedicated live chat team who can answer all of your star name related questions, we would love to have a chat with you and make sure you are fully informed about our star naming service and how it works, after all this is the most unique gift in the universe.

Free access to our app!

Written by the company

View your star in real time!
No matter where you are, you'll always be able to locate your star with our convenient and user friendly App. Head to the link below for more info for download; https://star-register.org/

FREE 24hr SHIPPING!

Why are we the best star naming service?

Why are we the best star naming service?
30 day free amendments and 24/7 customer support. We also have a variety of personalised products like candles, jewellery and much more!

Contact info

Promotion box for Star Name Registry

20% Off Your Name A Star!

Save on naming a star with code 20OFFSTAR

4.5

Excellent

TrustScore 4.5 out of 5

31k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(31,485)

887 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
map

Rated 5 out of 5 stars

My partner got the star for our…

My partner got the star for our anniversary it’s such a lovely gift to receive I’m so happy with everything I received from the Astro map to consolation explained to the actual deeds of the star and the presentation was amazing

8 January 2021
Rated 5 out of 5 stars

Stars Forever

I have been in astronomy since I was 10 years old and got my first telescope which was a 4.5 inch reflector beast. That was over 60 years ago. When I found out about Star-Name-Registry.org I felt it was a great idea to be able to name a star after my wife and myself. I wanted a Binary Star that linked our love for each other and our commitment to wanting to be together the rest of time. As luck would have it her birth sign was Cancer and mine was Leo and the only constellation I could hope for that was the closes to be between those two was Leo Minor. I requested that we would get a Bright Binary in Leo Minor and were extremely thrilled that Star-Name-Registry not only found that Bright Binary but also found that our Star Names of “Susan Marie” and “Michael Edmond” were also available. I would recommend that anyone wishing to get a present for themselves or someone they loved to go to Star-name-Registery and put together a Dream Gift that will last forever. Thank you Star-Name-Registry for not only naming the stars but putting together a really nice package that showed exactly where our Binary Stars are located on a star map and the certificate to be framed for all to know and look for.
Susan Marie and Michael Edmond

6 January 2021
Rated 4 out of 5 stars

Good service

Good service, arrived on time and the details were accurate. Disappointed that the map wasn't included in the cost of the bright star package.

4 January 2021
Rated 2 out of 5 stars

Never got my package

Easy to register but I never received my certificate and map. Only got the online version 😢

31 December 2020
Star Name Registry logo

Reply from Star Name Registry

Hi Kendra, thank you for your review. I'm sorry to hear about the delivery delay of your order. Unfortunately it's been a very busy Christmas for USPS, so some customers are experiencing longer than average delivery times. I can see that your order is still in transit but the tracking information hasn't updated for a while - I've asked one of my colleagues to get in touch to arrange for this to be resent :) ~Ryan T

Rated 3 out of 5 stars

I didnt get a map of the star and when…

I didnt get a map of the star and when asked about wanted to charge me addition money even though i had ordered a star. and ok on my own fault didnt click map but i actually thought that i did when placing the order.

31 December 2020
Star Name Registry logo

Reply from Star Name Registry

Hi Alycia, thanks for getting in touch. I'm sorry to hear about your issues with the star map. This is an optional extra you can add to your order and has an additional charge. I can see one of my colleagues offered to add this to your order but you declined. I've asked one of my colleagues to get in touch to discuss this further and see if we can help :) ~Ryan T

Rated 4 out of 5 stars

My granddaughter absolutely loved the…

My granddaughter absolutely loved the Star package. Thank you so very much for offering a wonderful product. The only thing I think I would have liked better is that the Star location map be in color. The colors of all of the other booklets and the certificate are so nice and bold.

Thank You,
Donna G.
Phoenix, AZ

31 December 2020
Rated 2 out of 5 stars

Disappointed

I purchased one of the packages, I received the email with the information but I never got my certificate or Star map in the mail.

31 December 2020
Star Name Registry logo

Reply from Star Name Registry

Hi Alexandria, thank you for your review. I'm sorry to hear about the delivery delay of your order. Unfortunately it's been a very busy Christmas for USPS, so some customers are experiencing longer than average delivery times. I can see that your order was delivered on 2nd January. I've asked a member of my team to get in touch to check this was received safely :) ~Ryan T

Rated 5 out of 5 stars

Extra Christmas present

I ordered just before Christmas as a last minute present. Arrived within 2 days. Very pleased with all the info map and certificate!
Exceeded expectations!

28 December 2020
Rated 5 out of 5 stars

My Sister

Sadly I lost my Sister in August 2020 (Not from Covid) suddenly and very totally unexpected.
This was our first Christmas without her and with the loss still raw I wanted to get my Mother and Brother In Law something that could ease the pain and renew their loving memories.
So I decided that having a Bright Star named after her would give them the eternity she deserves. Now they can use the App to locate her on any given night and know that she is shinning brightly and forever with them, as well proudly displaying her Bright Star Certificate and location map for family and friends to view in their homes.
It also meant that her three beautiful children would also forever have her in their lives and they only need to look to the Heavens to speak to her.
My family were truly grateful for the gift and due it's uniqueness, they know She will never be replaced or lost both in the Sky and their Hearts and Bronwyn Joy will shine eternally.

28 December 2020
Rated 5 out of 5 stars

My daughter and I purchased this star…

My daughter and I purchased this star in honor of my mother in law who passed at the beginning of December. We framed the certificate and constellation map and gave it to my husband and he loved it!

27 December 2020
Rated 3 out of 5 stars

Looks cheap

The frame looks cheap, the certificate wasnt in the frame, and the pins on the back of the frame kept popping out and wouldn't hold the glass. The star map and constellation information and letter were cheap like brochures. And nothing showing where our star is on the map. Not worth $104.

24 December 2020
Star Name Registry logo

Reply from Star Name Registry

Hi Heather, thank you for your review. I'm sorry to hear about the issues experienced with your order. I can see that you ordered a star map with your order, which will show you the location of your star in the sky, however it sounds as though this may not have been received. I've asked one of my colleagues to get in touch regarding this and your star deed frame to discuss this further :) ~Ryan T

Rated 1 out of 5 stars

ordered this for a b day gift

ordered this for a b day gift, arrived 4 days after they said it would which made it late then the envelope was all bent and creased tab ripped open and certificate not in there...just star map pamphlets, requested refund and they wanted me to pay shipping to send back what was in the envelope. as far as the contents...looks just like any other gimmick....cheap crap......never do business with this outfit there are others that are way better out there...i learned my lesson

23 December 2020
Star Name Registry logo

Reply from Star Name Registry

Hi Charles, thank you for your review. I'm sorry to hear about the issues you experienced. We make sure to send out orders in perfect condition but damaged may occasionally occur during transit. I can see that your order was dispatched on 16th December and arrived on 22nd December, which is within the expected delivery timeframe. One of my colleagues offered replacement items to be sent to you, or for you to return the item for a full refund, however you didn't respond to this email. I've asked one of my colleagues to get in touch regarding your order. ~Ryan T

Rated 5 out of 5 stars

Service, before, during AND AFTER the sale.

The website is more clear on what your getting than other sites. The pricing is great, the delivered package is top notch and --- the service AFTER THE SALE is excellent.
I mistakenly left off a star map from my order, and the team there were happy to help got me a replacement and responded quickly. Great job.

23 December 2020
Unprompted review
Rated 5 out of 5 stars

Great little gift

Great xmas idea for my wife as shes just given birth to our firsr child. Quick delivery and great package with professional fact booklet and map (additional cost for map but worth it).

Would definitely recommend as a last minute gift and/or sentimental keepsake.

22 December 2020
Rated 5 out of 5 stars

Beautiful inside and out ❤

It took a little longer to arrive than stated but that was an issue with Royal Mail! The package is beautiful 😍 and the framed certificate is even more beautiful! We included the star sign and the map as this is a gift to a very lovely lady. 10/10 for packaging, the information inside and the whole experience. Thank you so so much 💗

22 December 2020
Rated 3 out of 5 stars

There was no “map” to know where the…

There was no “map” to know where the star is and the presentation was poor.

20 December 2020
Star Name Registry logo

Reply from Star Name Registry

Hi Ivan, thank you for your review. I'm sorry to hear about the issues you experienced. I can see that a star map wasn't added to your order, which is why this wasn't included, however you can also use our online registry website and 'Find My Star' app to see the location of your star. I've asked a member of my team to get in touch and discuss your review further :) ~Ryan T

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