Banner for Star Name Registry

Star Name Registry Reviews 

31,484
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 891 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share that navigating the website to choose, personalize, and order a meaningful gift is exceptionally simple. People frequently mention that orders arrive promptly, beautifully presented in lovely gift packs, and include fascinating information about constellations. Consumers are genuinely thrilled with the high quality of these unique keepsakes, making them ideal for celebrating special milestones. However, some customers also noted frustrating delivery delays, stating that packages arrived much later than expected. A few other people also felt that customer support was unresponsive when trying to resolve missing shipments.

What people talk about most

Product

Reviewers express immense satisfaction with the product, describing it as a meaningful and wonderful gift... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders consistently arrive quickly and... See more

Order

Customers consistently note ambiguous experiences with order, highlighting that ordering is very easy and... See more

Service

Users describe positive interactions with service, highlighting excellent support, fast delivery, and helpful... See more

User experience

Clients share positive opinions on user experience, noting that navigating the website is quick and easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Naming a star in honour of my mum and dad’s diamond wedding anniversary was such a special and meaningful gift. After losing my dad just nine weeks ago, it means even more to me. The star is a beautif... See more

Company replied

Rated 5 out of 5 stars

Always a great experience. As the owner of a pet care business, I have named a few stars in honour of beautiful clients that have passed away and doing this through Star Name Registry is always an eas... See more

Company replied

Rated 5 out of 5 stars

After having a slight problem with the first delivery and lack of contact via email, I can honestly say it was quickly rectified and dealt with in such a lovely manner and another certificate was s... See more

Company replied

Rated 5 out of 5 stars

It is what it says on the site. I have framed mine and copied the star to put in the corner of the frame and it looks great. Please ensure you look at what you write before submitting as I got the dat... See more

Company replied



Company details

  1. Gift shop

About Star Name Registry

Written by the company

If you are an existing customer then please contact us if you are unhappy and we will make sure we come up with a suitable solution to make sure you are a happy customer. We take our customer service very seriously. We can be contacted 24 hours a day 7 days a week via web chat!

If you are thinking of naming a star then please visit our website and if you need advice please don't hesitate to contact our dedicated live chat team who can answer all of your star name related questions, we would love to have a chat with you and make sure you are fully informed about our star naming service and how it works, after all this is the most unique gift in the universe.

Free access to our app!

Written by the company

View your star in real time!
No matter where you are, you'll always be able to locate your star with our convenient and user friendly App. Head to the link below for more info for download; https://star-register.org/

FREE 24hr SHIPPING!

Why are we the best star naming service?

Why are we the best star naming service?
30 day free amendments and 24/7 customer support. We also have a variety of personalised products like candles, jewellery and much more!

Contact info

Promotion box for Star Name Registry

20% Off Your Name A Star!

Save on naming a star with code 20OFFSTAR

4.5

Excellent

TrustScore 4.5 out of 5

31k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(31,484)

885 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
map

Rated 5 out of 5 stars

Received my parcel in good time

Received my parcel in good time. Less than a week. Was very impressed with the frame and thought it was well done.
The map of where the stars are too was impressive.
Very happy

30 September 2026
Star Name Registry logo

Reply from Star Name Registry

Thank you for your lovely review, Kerrie! We're delighted to hear how pleased you are with your gift and that it arrived in good time. We hope it makes a beautiful keepsake to treasure for many years to come. ✨ - Kim, CS

Rated 5 out of 5 stars

Wedding Gift

I chose to name a star for my auntie and uncles wedding gift and they absolutely loved it. They said not to tell anyone but it was the best gift they received. So shhhhh!
I named it after them and it was registered on the date of their wedding. Having the option to pick a date made the gift even more special to them.
I did opt for the additional star map at £5.99 I think it was. This is worth it. It shows you your exact star location!
I also loved the fact I could include a personalised message on the star deed certificate. Just pure brilliance.

I chose the 24 hour Royal Mail delivery service and it arrived when it was supposed to and it was a very small extra charge. I think £1.99. Other companies charge a bomb!

2 September 2026
Star Name Registry logo

Reply from Star Name Registry

Thank you so much for your lovely review, Indiya! We love that you were able to build the perfect name a star gift for your auntie and uncle, with all those personal touches making their wedding gift even more special. ✨ - Kim, CS

Rated 5 out of 5 stars

Easy to order

Easy to order. Would have been nice to have a choice of frames. Lovely keepsake for my sister Well packaged and arrived on time. Nice that they provided a map and additional information on the star.

29 July 2026
Star Name Registry logo

Reply from Star Name Registry

We really appreciate your feedback, Barbara! It’s wonderful to know you had such a positive experience with our star name registry and that the gift arrived just as expected. We work hard on improving our products and expanding our offerings so we will certainly take this on board 🌟Ryan - CS

Rated 5 out of 5 stars

Star Map and Certificate made my Day!

I love the beautiful star maps that complement the map showing the actual star
Loved the Star Certificate.
Made the recipient very happy!

22 June 2026
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review, Burgess. The star map and accompanying certificate make such a beautiful gift set. We're so pleased you thought so too, and that it made the recipient so happy! - Kim, CS

Rated 5 out of 5 stars

Amazing gift

My partner loved his gift so much, a thoughtful and lovely gift and love the app to see it on the map

20 May 2026
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review, Ellie. It’s wonderful to hear that your partner was thrilled with his Name a Star gift, and we’re so pleased to know he found the app useful too. - Kim, CS

Rated 1 out of 5 stars

Nice Sentiment. Disappointing Outcome

To name a star in honour of my son & daughter in laws wedding day should be a lovely keepsake. One I hoped they could display in their home with pride. Which for me is now a tarnished memory!
Photos attached to the package on the website show the Star Map is framed.
I decided to confirm with online chat staff about the inclusions of the 'Gift Set & Star Map' package. It was confirmed resoundingly not once but twice in the chat, that it would be framed.

In Australia, Star Name Registry use Australia Post for shipping. Australia Post don’t generally have a good reputation for fulfilling their delivery times, either standard or express post! This was the situation for my parcels.
My order was packaged as 2 separate parcels. These were separated during sorting in NSW & arrival in WA. So consequently they were a day behind each other in movements and delivery. I will absolutely acknowledge that this grizzle is & was completely out of Star Name Registry’s control. But perhaps an opportunity for review of another courier service!

Imagine my disappointment when I watched the newly weds via Face Time, open their wedding gift ( of which arrived 3-4 days after the event & once I had returned to my home state.) only to see the Star Map was not framed. Talk about being misled by advertised imagery & ill-informed staff!!

I contacted the staff by email immediately hoping to sort out this situation. Despite receiving a polite business worded response, stating my feedback will provide an opportunity for Star Name Registry to review their imagery/communication & a 20% discount gesture for a future purchase (which I won’t use), I was not appeased.
Disappointingly I will now need to arrange & pay extra for the Star Map to be framed when next visiting my son & daugher-in-law interstate.

6 March 2026
Unprompted review
Star Name Registry logo

Reply from Star Name Registry

Thank you for oyur review, Christine. We're ever so sorry to hear that the experience you encountered when using our service fell short of the high expectations we aim for. Your feedback is extremely important to us, and a member of our team has reached out directly to see if there is anything further we can do to assist you. - Kim, CS

Rated 5 out of 5 stars

A star for my grandson

Knowing that my grandson's name is now forever associated with the bright star in the universe was important for me. It was an easy process and I opted for the simple electronic version which I was able to print onto high quality paper and put into a high quality frame. I opted for the star map addition as it provded a lot of printable information and the map showing the star which will aide him when he gets older to see his start and - hopefully- remember me with a little smile on his face.

10 March 2026
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review, Michael. We’re honoured your star naming gift could play a part in such a meaningful and lasting connection ⭐ - Kim, CS

Rated 5 out of 5 stars

The whole process of choosing a gift…

The whole process of choosing a gift was very straightforward, which made it easy to select something meaningful for my children’s 90‑year‑old grandfather. When the gift box arrived, it was beautifully wrapped and presented with real care. The star deed looked impressive, and the map showing the star’s location was clear, informative, and thoughtfully packaged in its own tube. It turned out to be a truly special and memorable gift for someone who means so much to our family. Thank you again

21 January 2026
Star Name Registry logo

Reply from Star Name Registry

Thank you so much for this lovely review, Colz! We’re really glad everything felt easy from start to finish. Choosing to name a star after someone is such a special way to mark a milestone, and we’re honoured you trusted us with it ⭐ - Kim, CS

Rated 4 out of 5 stars

Its a really nice gift but I dont think…

Its a really nice gift but I dont think the certificate and star map justify and extra £20 it's a bit ridiculous. Had a great experience with customer service about delivery though and still love the gift.

26 December 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review. We appreciate you sharing your thoughts and we’re really pleased to hear that you loved the gift and had a great experience with our customer service team. - Kim, CS

Rated 5 out of 5 stars

a great memorial

Your service offers a great way to memorialize a loved one. It was quick and easy, and the certificate and map came promptly in the mail.

24 December 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review, Niki. Dedicating a star in memory of a loved one is such a beautiful thing to do, and we really hope that it helps to bring comfort to the recipients. - Kim, CS

Rated 3 out of 5 stars

Paid extra for a “bright star” still…

Paid extra for a “bright star” still not visible with naked eye. Expected the star map, frame, and certificate like the picture shows on the bundle I selected. All extra $.

22 December 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review, Brayden. We’re sorry to hear that your experience didn’t meet your expectations. A member of our team will reach out shortly to share more information about your star and see how we can help. - Kim, CS

Rated 5 out of 5 stars

We brought this gift for my brother for…

We brought this gift for my brother for his 50th birthday. He's an amateur astronomer and he was very touched to have his name on a star.
The framed certificate is good quality and looks very professional. The included documents, especially the map are helpful. I recommend this company to anyone wanting to register a star.

16 December 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for the review. We are so glad to hear a fellow space and star lover enjoyed his gift, it makes us very happy to see our gifts can make someone's day. - Julia, CS :)

Rated 5 out of 5 stars

I was over the moon when I received my…

I was over the moon when I received my sons certificate and where his name is on the map

13 December 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for the review, Vanessa. We are so glad to hear you had a positive experience with us at star name and we hope your son loves the gift. - Julia, CS :)

Rated 5 out of 5 stars

In memory of two lost souls

In memory of two lost souls. As a gift to the parents this looked perfect. Received yesterday and I was so overwhelmed by how professional and beautiful the product is. Far better in reality. I’m so very happy that I ordered the binary star and map. Thankyou.

29 November 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for the review, Jennifer. Naming a star in someone’s memory is such a meaningful way to remember them, and we hope it brings you moments of comfort when you look to the night sky. - Julia, CS

Rated 4 out of 5 stars

Memorable Gift

Ease of ordering. Fast shipping. Map detailing where star is located. Great personal gift.

9 November 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for the lovely review, Katie.. we are so pleased to hear that you loved the star map - we think it's a great addition to the star deed certificate. We are glad to hear everything went smoothly with delivery and that you are happy with your name a star gift. - Julia, CS :)

Rated 5 out of 5 stars

It was easy to do quick to get the…

It was easy to do quick to get the digital certificate and map of where star is

17 October 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for the review, Jane. We are glad you are happy with our star name registry product, we are glad it is an easy and positive experience. - Julia, CS :)

Rated 5 out of 5 stars

A star in memory of my dear husband

I named a star in memory of my dear husband who passed away this year & it’s given me some comfort knowing his star is shining down on me . I thoroughly recommend this a personal gift for a loved one . I received a map & a certificate with my personal message & my husbands name , which I have framed & hanging on my wall . Inexpensive , very good value & arrived in a few days .

10 October 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you so much for your thoughtful review, Janice. We are truly touched by your kind words and feel honoured to have been able to play a small part in remembering your Husband. We sincerely hope that this star naming gift brings you a sense of peace and comfort during this difficult time. - Julia, CS

Rated 5 out of 5 stars

Breath of Fresh Air

Breath of Fresh Air. Recently had all sorts of issues with a well known Courier, especially trying to get Customer Service to resolve. Enter this company!

I ordered a personalised star map for a 21st birthday. I messed up the wording and was very disappointed when the item arrived. No problem to Star Name Registry. For a small fee (reasonable), they reprinted the map and sent it to me.

No fuss, no faff - Amelia was amazing to deal with and her email sign off sayings are feel good. Great Job!!!

13 October 2025
Unprompted review
Star Name Registry logo

Reply from Star Name Registry

Thank you for your heartfelt feedback, John! We're so glad we had the opportunity to assist you and make things right with your order. We understand how important it is for everything to be just right, and we truly appreciate your patience while we worked to resolve the issue. Your satisfaction means a great deal to us. - Julia, CS

Rated 3 out of 5 stars

I'm not happy with the the hwrong goods service at this…

Edit....... The second lot if items dispatched to make up for the ones I originally did not receive WERE actually in the parcel. It was MY mistake. ......... So I do have everything I ordered and the mistake WAS corrected very promptly. So I have changed for reciew to 5 star. .................. ................ I'm not happy with the service at this minute. I ordered a gift pack that had a framed certificate in it, and s star map, plus 2 Keychains.
Well when it arrived I got two framed certificates and the star map. I spoke to customer service who seemed very eager to sort this out. I was told that the two key chains will be sent immediately.
Here we are just a couple of days later, and I've received the package. But instead of the 2 key chains, I've been sent yet another framed certificates ( or deeds as the site calls them. So now I have three framed certificates that are exactly the same but still no key chains.
The customer service lady was wonderful and very polite, so I'm not upset with her. The packages also arrived very quickly so that's good. My problem is that the order was not correct. Not once, but twice. As I'm annoyied with the person who read the order and packet it, getting it wrong twice. If this matter is resolved properly by the time the gifts are meant to be given 15, I will update my rating.

9 September 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you so much for your review, Kim. We’re truly sorry your first order arrived without the keychains, and we’re pleased to hear they were included in the second shipment. It’s lovely to know that you’d now rate us as a five-star service, that said we’ll be in touch shortly just to make sure everything is in order and to see if there’s anything else we can do for you. – Kim, CS

Rated 5 out of 5 stars

The package arrived within a week

The package arrived within a week! The certificate and the map documents were excellent. The extra information on constellations is very good to read. I am giving this gift as a wedding gift to my soon to be sister in law who lost her son on May 24, committing suicide at only 28 years old. Now, because of you, my sister in law will be able to see him every night and talk to him directly.... hopefully, it will ease her pain. Thank you!

4 August 2025
Star Name Registry logo

Reply from Star Name Registry

Thank you for your review, Maritza. Naming a star is such a meaningful and heartfelt gesture, and we’re truly touched to hear you’ve chosen this name a star gift to create a lasting connection for your sister-in-law. We hope it brings her comfort and a special way to feel close to her son. Sending strength to you and your family during this difficult time. - Kim, CS

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look