While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Star Feedback is a powerful and intuitive review management system designed to help businesses harness the full potential of customer feedback. We provide a seamless and automated solution for collecting, managing, and optimising reviews, enabling businesses to build trust, enhance their online reputation, and drive sustained growth. Our platform integrates effortlessly with all major review sites, including Trustpilot, allowing businesses to centralise their review management in one streamlined system. With real-time monitoring and intelligent automation, Star Feedback ensures that businesses never miss an opportunity to engage with their customers, respond to feedback, and showcase their best reviews. We empower businesses to turn customer feedback into a strategic asset, helping them improve service quality, attract new clients, and foster long-term relationships. Our system makes it easy to request and collect authentic reviews through automated campaigns, ensuring a steady flow of fresh, high-quality testimonials that enhance credibility and boost search rankings. At Star Feedback, we believe that growth is built on trust. By simplifying review management and providing actionable insights, we help businesses strengthen their reputation, increase customer loyalty, and accelerate success in an increasingly competitive digital landscape.
Ground Floor, Rear Barn, The Brookdale Centre, WA16 0SR, Knutsford, United Kingdom
1 month after using the starfeedback platform my business went from 15 to over 130 reviews.
The physical cards they provide to all users and the added functionality of the platform make it the new standard of review collection
I signed up to Star Feedback for my hair dressing business. I have never focused on reviews before but in today’s age, they are very important. I can’t wait to get using the platform
As a business, we had neglected to address the importance of our online reputation through collecting reviews. Since subscribing to Star Feedback we are building reviews across multiple platforms and are able to manage them from a single dashboard. Game-changer!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
