Startpage.com Reviews 

96
•
TrustScore 2 out of 5

2.1

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Rated 2 out of 5 stars

Generally, I don't mind this search engine. It gives me better results. But, recently it has added junk buttons below the search bar. In addition, it has made the search bar a fixed width which is not... See more

Rated 2 out of 5 stars

I was content with Startpage for a while until about a month ago it started showing capcha's. And quite often. I switched back to Duckduckgo.

Rated 1 out of 5 stars

The same experience as EVERY OTHER search engine. Unintuitive and frustrating You type something in and your results don't match at all, you keep on trying with this word changed or that word, b... See more

Rated 5 out of 5 stars

StartPage continues to demonstrate a committment to privacy and provides a level of service far beyond what anyone should expect from a no cost service. I'd really like to know how I can help support... See more

Company details

  1. Search engine company

Information provided by various external sources

We will never track, log or share your data or search history and Startpage users world- wide are protected by the stringent Dutch and EU privacy laws, including the GDPR. We partner with Google for their best-in- class search technology and apply our anonymizing process and privacy policy per search. We don’t stop at search. Our proprietary feature Anonymous View allows you to browse search results without the website ever knowing you were there. We deliver completely un-profiled search results AND protect you from annoying ad and price trackers that follow you around the web.


Contact info

2.1

Poor

TrustScore 2 out of 5

96 reviews

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No recent history of asking for reviews

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2.1

All reviews

(96)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

DEAR RIYADH,

DEAR RIYADH,

Excellent Customer Service.
(Polite & Patience) combined into AESERVER Domain Knowledge is Riyadh

A job well done

16 May 2024
Unprompted review
Rated 1 out of 5 stars

SHOCKING - USELESS

SHOCKING - USELESS - Regularly returns zero results when other engines give plenty.. Last search: Phryll energy - zip, zero results

11 April 2024
Unprompted review
Rated 5 out of 5 stars

My favorite search engine for years…

My favorite search engine for years now. I have recommended this one to many people. To me this is like Google but private. Works great, good results. From all the privacy search engines I tried this one for me for sure the best one. Highly recommended.

23 March 2024
Unprompted review
Rated 4 out of 5 stars

Great search engine with privacy…

Great search engine with privacy features although I wish I could also just put in a link and use anonymous view

4 March 2024
Unprompted review
Startpage.com logo

Reply from Startpage.com

Hi @halbrin - thanks for being in touch! We're wondering why you can't see the Anonymous View (AV) feature or have the ability to use a link.. are you perhaps using Tor? If so, the AV feature was temporarily removed. We received requests to have it back and we re-enabled it for Tor users. You should be able to use the AV now. Can you let us know if you don't see it and/or contact Support@startpage.com with more details so we can help? Thanks!

Rated 1 out of 5 stars

Terrible, unhelpful results

It would be nice if you searched for something and actually got results that included your search terms, right? Well, that won’t happen with this trash heap of a search engine. The losers who made this site must think they know what you want to find more than you do, because your results very rarely match the query. In fact, you can search the sites they serve up and most of the time the majority of your search terms aren’t even on those sites. As for privacy…well, they share your “anonymized” system information to Google, which you can read in their privacy policy:

“Our search result pages may include a small number of clearly labeled "sponsored links," which generate revenue and cover our operational costs. Those links are retrieved from platforms such as Google AdSense. In order to enable the prevention of click fraud, some non-identifying system information is shared, but because we never share personal information or information that could uniquely identify you, the ads we display are not connected to any individual user.”

What shady pieces of garbage. They should be ashamed of themselves. Hopefully the site is out of business soon.

Edited to add: This pathetic company tries to silence critics by flagging honest reviews such as this one as “containing harmful or illegal content.” What an absolute joke of a company and joke of a search engine. The sooner they go under the better.

25 December 2023
Unprompted review
Startpage.com logo

Reply from Startpage.com

Can you tell us what your search terms and/or results were? Perhaps we could help refine the search or figure out what happened in your case. We don't sell any information to Google - we only display advertisements based on your search term and country - we are true to our Privacy Policy and word! Privacy Policy here - https://www.startpage.com/en/privacy-policy
Reply update: We care about your experience and contacted you via the direct reply here and the email you provided to ask for more information so we could try to figure out why you didn't see the results you expected. When you didn't reply, we asked for a review where there are limited reasons/options to select. What you wrote is harmful, and we believe, untrue - we are transparent (not "shady".) Without any reply from you or an example of a search term that you found to not be included on the sites on the result pages, it seems unreasonable to just accept what you wrote.

Rated 2 out of 5 stars

Suspends accounts simply for for using VPN

Inhuman search engine maintained by bots. It claims to offer safe private searching, and yet . . .
Startpage suspends accounts for using VPN ! ! !
VPN has been around for some years and offers PRIVACY, something that Startpage uses as a selling point. Startpage is in the Internet Stone Age! Get up to date and accept that VPN is in use.

22 October 2023
Unprompted review
Startpage.com logo

Reply from Startpage.com

Hi and thank you for being in touch! We understand that many of the people who access Startpage use VPNs and connect successfully. Occasionally, the security measures we have in place will result in legitimate users being hit with a CAPTCHA. More info here -

https://support.startpage.com/hc/en-us/articles/4455380450836-How-does-Startpage-prevent-scraping-and-abuse-without-recording-IP-addresses-

If you're willing to try again and provide us (support@startpage.com) with your IP address or your VPN's IP address, our technical team can check and potentially unblock you.

Rated 5 out of 5 stars

Still good - better than Metager for sure!

Few years ago Startpage was good. Then not so much, after I decided to move on Metager. After few years, Metager is dead for sure - their results are very bad. So I give Startpage another chance. Working good so far. For sure - not detailed as Google, but hey - we know why we choose Startpage, no? As I know - I liked their "Anonymous View".
PS: Few people mension blocked by Startpage when using VPN. I use paid VPN few years and never have any problem with search or blocking on Startpage. But sometimes when search on Google, I always need to solve captcha ! :-)

7 June 2023
Unprompted review
Startpage.com logo

Reply from Startpage.com

Welcome back. Thanks for giving us another try. We're glad it's been a good experience for you and that your VPN hasn't been an issue. If you ever run into an issue with CAPTCHAs, please contact us at support@startpage.com. Thanks for caring about privacy!

Rated 1 out of 5 stars

The same experience as EVERY OTHER…

The same experience as EVERY OTHER search engine.
Unintuitive and frustrating

You type something in and your results don't match at all, you keep on trying with this word changed or that word, by the end you remember how the internet used to be before AI and Google and you give up.

Start page uses Google/Bing and both are propaganda machines constantly showing you results they want you to see rather than what you queried.

9 April 2023
Unprompted review
Rated 2 out of 5 stars

Startpage incompatible with ProtonVPN

I like startpage but unfortunately I also like privacy and using ProtonVPN almost always causes startpage to block access. I used to report the issue each time but now it's essentially all the time this occurs so I have to move to another search engine.

20 March 2023
Unprompted review
Rated 1 out of 5 stars

Used to be Pretty Good

Used to be Pretty Good. Now awful and really cannot be respecting privacy as it claims. I am continually being blocked "your connection has been suspended" this for using PROTON VPN. I for one am not willing to wait arround unable to perform perfectly reasonable searches while they take an age to resolve the innappropriat block!

7 March 2023
Unprompted review
Rated 2 out of 5 stars

It seems they're dealing with the truth.

March 4, 2023
------
.Lots of users are complaining about their IP addresses being blocked because of too much searches during a certain period of time.
I did do that in the past as well, got nothing else to do. The past is a few years ago, and they blocked me as well. That was my own doing, and it's their website.
***
Seems they don't fancy such search behavior.for monetary reasons.
As can be found Startpage is co-owned by an US based leading advertising giant.
(Startpage - Acquired by a US ad-tech company in 2019)
Pretty interesting for an enterprise that tries to convince users "we're concerned about your privacy".
(I happened to know a burglar who was concerned about other people's belongings.)
***
Today I happened to receive said nag-message, when I did use a stand-alone browser from a forgotten thumb drive.
So I did change IP addresses, I have several.
All of them triggered said nag-message.
That is a bit smelly don't you think it is?
Mmmhh, I changed browsers. (Infamous EDGE)
Interesting: no more nag-messages popping up.(...)
***
Two possibilities:
1. Collecting IP addresses, that you (Startpage owners) promised users not to collect?
2. Or telling fairytales about blocking said IP addresses (that they didn't collect)?
OBS. From whatever side one approaches this, they in one way or another way failed to tell the truth.
For EDGE connected properly
***
So, fingerprinting browsers and keeping records, that's what they're most probably are doing.
And fingerprinting is a means to identify a certain browser, with an almost 100% hit rate.
And what's the co-owner of Startpage again ???
They might not use your IP address to identify you, but it seems they're using other means to identify
you and/or your browser.
And that's data, and selling data is big business.
****
Furthermore, when I click on some of the first hits in them search results of Startpage (in EDGE) the message
(containing): *googleadservices* refused to connect*.pops up.
And that is because that domain name, between others, had been rerouted in the computers Hosts file to the local host address, and that brings them nowhere.
@Rem, a hosts file acts as the first domain name server {DNS}
***
Personally I don't trust them (Startpage) anymore.
Neither do I trust the whole internet anymore.
But everybody got to decide that for themselves, because nobody has the right to tell you what to believe.

5 March 2023
Unprompted review
Rated 1 out of 5 stars

Avoid StartPage

Avoid StartPage Search! It doesn't work while on VPN. I am a StartMail user but I have decided to cancel it, as it's VERY expensive and Startpage doesn't work for me. I wouldn't recommend Startpage search for anyone as it doesn't work on VPN. Most my family/friends are VPN users. Also, StartMail is expensive for what it offers ($65US/YR).

15 January 2023
Unprompted review
Rated 1 out of 5 stars

Doesnt work

Good intentions, horrible performance.
After just 3 searchs, it doesn´t work (because Im a bot, apparently)

1 December 2022
Unprompted review
Rated 5 out of 5 stars

The best privacy-focused search engine!

I was using Brave Search before I found out Startpage.
When I first heard about it, I read that it used Google.
Without reading any further I closed the tab. Then after some months, I heard about Startpage in a YouTube video, the guy said that it indeed did use Google but without the tracking and stuff that invade privacy. So I gave it a try, and instantly loved it.
For me, the searches are faster than Brave Search and I also love the anonymous view feature.
Amazing.

11 November 2022
Unprompted review
Rated 4 out of 5 stars

Used to be a great service until they…

Used to be a great service until they changed the settings defaults, and how to select and save YOUR choices.
Managed to work that out.

Now the "drop down select region" is constantly displaying several countries of the list, even though I have set to UK in settings.

Mind you. Settings doesn't always save what you set/save. Might have to seek better option !

28 July 2022
Unprompted review
Startpage.com logo

Reply from Startpage.com

Hey John - thanks for this feedback. We were able to replicate the issue by having JavaScript disabled. We'd like to fix it - can you let us know by replying here or by contacting us at support@startpage.com if you have indeed disabled JS? That will confirm that we are on the right track to fix the issue you see. Thanks again for being in touch!

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