Starstrader is a really good and trustworthy broker, and overall, I’ve had a good experience with them. However, withdrawals sometimes take an extra 2–3 days, which can be frustrating. Also, they adve... See more
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I was doing trade occasionaly but 4 days ago my account was disabled to trade and withdrawals were rejected. Everyday, I write an e-mail to the support team and get the same e-mail. “We will give you... See more
Company replied
My account with ID 24693163 has been blocked and my withdrawals have been denied allegedly because of "suspicious activity" and my money that ive earned without any weird or fraudulent action, just tr... See more
Company replied
I am new to Star Trader and my review is very specific. I sign up and approved, deposit and credited in least time, copy a trade, withdraw profit in 30 minutes withdrawal is credited to my account. 5... See more
Company replied
Company details
Written by the company
Established in 2019, STARTRADER delivers a transparent and professional trading experience built on clarity and reliability. With competitive trading conditions, tighter spreads, efficient execution, and a wide range of global assets, the broker supports traders to operate with confidence. STARTRADER is founded on trust and integrity and holds licenses from established regulatory authorities across multiple jurisdictions. The ecosystem continues to grow, connecting retail traders, introducing brokers, and institutional partners through a unified network. The team moves forward with its traders, upholding strength, trust, ambition, and resilience as the foundations of its progress.
Contact info
Suite 201, 2nd Floor, The Catalyst, 40 Silicon Avenue, Ebene Cybercity, Mauritius
- info@startrader.com
- startrader.com
You should know
3.2
Average
1k reviews
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Documented deposit withholding
Documented deposit withholding, broker-induced stop-out, and continuous support evasionOn September 28, 2026, a deposit of ₹99,612 INR was transferred via domestic gateway. Instead of the advertised 1 to 3 hour timeline, the transaction was manually frozen under the status "The order has been manually intervened" and withheld for over 90 hours until October 2. Support refused to grant margin relief, directly triggering forced stop-out liquidations across open MT5 positions (realized loss of $2,247.64 USD). For 26 consecutive days, customer support has refused to escalate liability. In live chat, multiple successive agents (Haru, Gigi, Emmett, Kim, Lex, and Yuna) continuously copy-paste the exact same evasion line: "Please allow me some time while I invite another agent to take over this conversation", trapping users in an endless transfer loop without connecting to a compliance officer. Complete banking receipts, MT5 liquidation statements, and screen recordings of support evasion are now submitted to the FSA Seychelles and The Financial Commission DRC. Exercise caution
28 September 2026
Unprompted review
Reply from STARTRADER
Hello hiren jayani,
Thank you for your patience while we review the concerns raised regarding your deposit and the subsequent liquidation of your trading positions.
We understand your concerns regarding the processing of your deposit and the losses you believe resulted from the delay and subsequent liquidation of your positions. We also acknowledge your requests regarding compensation, margin protection, and written confirmation from our Compliance team.
Please be assured that your latest claim and requests have been escalated to the relevant team for review. At this stage, however, we do not have any further findings or a confirmed decision to share with you, and we are unable to provide a specific timeframe for the completion of the review.
We understand that you have requested a clear explanation of the actions taken on your account and a firm resolution deadline. Unfortunately, we are not in a position to confirm these details until the relevant team has completed its assessment.
Once there is an update or a decision regarding your case, you will be contacted by email accordingly.
We sincerely apologize for the frustration and inconvenience caused by the delay and appreciate your continued patience while the matter is being reviewed.
Regards,
STARTRADER Team
I was doing trade occasionaly but 4…
I was doing trade occasionaly but 4 days ago my account was disabled to trade and withdrawals were rejected. Everyday, I write an e-mail to the support team and get the same e-mail. “We will give you a prompt soon.” They are truly scammers and so low that they want to take over just 1000 dollars that I’ve got from doing leverage as usual. It’s forex. Everyone, never use this platform. Just stay away. I will continue to write everywhere till you give me my money.
23 October 2026
Unprompted review
Reply from STARTRADER
Dear K. K,
We appreciate your patience as we conduct our review.
Your account is currently under review due to trading activity that may suggest a potential violation of our Terms and Conditions. We understand that this may be concerning, and we want to work with you to ensure clarity and compliance.
We’ve sent a detailed update regarding your account via email and wanted to ensure it’s been received and reviewed.
Regards,
STARTRADER Team
Starstrader is a really good and…
Starstrader is a really good and trustworthy broker, and overall, I’ve had a good experience with them. However, withdrawals sometimes take an extra 2–3 days, which can be frustrating. Also, they advertise a first-time deposit bonus on their website, but I didn’t receive it. I hope they can improve their withdrawal times and make sure customers receive the bonuses they promote. Apart from these issues, I’m happy with the broker overall.
12 October 2026
Unprompted review
Reply from STARTRADER
Dear SAJAD HOSSEINI,
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via, live chat or email at info@startrader.com.
We look forward to continuing to serve you and providing more positive experiences in future.
Kind regards,
STARTRADER Team
Account blocked without reason
My account with ID 24693163 has been blocked and my withdrawals have been denied allegedly because of "suspicious activity" and my money that ive earned without any weird or fraudulent action, just trading, has been blocked and cant have it in my bank account. If I don't receive a response ill take some legal actions as what they are doing is illegal. Sent some emails but its always an automatic response from their side, avoiding further explanation.
20 October 2026
Unprompted review
Reply from STARTRADER
Dear Javier García,
We appreciate your patience as we complete our review.
Your account has been flagged due to trading activity that appears to be in violation of our Terms and Conditions. We understand this may be concerning, and we want to work closely with you to ensure clarity and compliance.
A detailed update regarding your account has been sent to you via email, and we kindly ask that you review it at your earliest convenience.
Kind regards,
STARTRADER Team
I have been using startrader for few…
I have been using startrader for few months . I have had no problem at all.all my withdrawals have been successful and in fact very efficient.i do 100% recommend this broker .
1 September 2026
Unprompted review
Reply from STARTRADER
Dear Asma Haifa,
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via, live chat or email at info@startrader.com.
We look forward to continuing to serve you and providing more positive experiences in future.
Kind regards,
STARTRADER Team
I am new to Star Trader and my review…
I am new to Star Trader and my review is very specific. I sign up and approved, deposit and credited in least time, copy a trade, withdraw profit in 30 minutes withdrawal is credited to my account. 5 stars to Star Trader!
17 October 2026
Unprompted review
Reply from STARTRADER
Dear Pros Diwata,
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via, live chat or email at info@startrader.com.
We look forward to continuing to serve you and providing more positive experiences in future.
Kind regards,
STARTRADER Team
Star trader scammed me and didnt give…
Star trader scammed me and didnt give me my profit of 750$ for what excuase " high risk " you know what crazy if i lost my 500$ they wont return a penny and i tried to reach to them and they didnt give me my profit this occuired in 17th august dont ever trade with them my account 34092582 i have all i need to prove my complaint
17 August 2026
Unprompted review
Reply from STARTRADER
Dear Ystrader,
We appreciate your patience as we complete our review.
Your account has been flagged due to trading activity that appears to be in violation of our Terms and Conditions. We understand this may be concerning, and we want to work closely with you to ensure clarity and compliance.
A detailed update regarding your account has been sent to you via email, and we kindly ask that you review it at your earliest convenience.
Kind regards,
STARTRADER Team
Very nice
A bit worried about withdrawing money but i have received it very fast! So idk why there are some many bad comments
18 October 2026
Unprompted review
Reply from STARTRADER
Dear Jerrolloyd,
Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via, live chat or email at info@startrader.com.
We look forward to continuing to serve you and providing more positive experiences in future.
Kind regards,
STARTRADER Team
They are not regulated within the UK…
They are not regulated within the UK and nobody in the UK should attempt trading with them. I had funds practically stolen from my account and they don’t want to pay me, I’ve traded with them for a very long time. And I’m sure there’s no authorities I can get involved because they are no longer FCA regulated so DO NOT make an account with them from the UK
15 October 2026
Unprompted review
Reply from STARTRADER
Hello Tremaine,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how concerning and frustrating it must be to have difficulties accessing your funds, especially after trading with us for a long time.
We understand the importance of trust and transparency when it comes to your finances, and we take your concerns seriously.
We would sincerely appreciate the opportunity to look into your situation and better understand what happened. However, we have been unable to locate your case based on the information provided so far.
We have reached out to you via Trustpilot to request further details and hope to hear back from you soon so we can review your concerns and provide the appropriate assistance.
Thank you for bringing this to our attention. We look forward to hearing from you and having the opportunity to address your concerns.
Kind regards,
STARTRADER Team
ganet spring recover all dime i lost to…
ganet spring recover all dime i lost to this company i appreciate the great company
12 October 2026
Unprompted review
Reply from STARTRADER
Hello Andrew,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and understand how distressing it can be to face financial losses. We appreciate you bringing your concerns to our attention.
However, we have been unable to identify a client experience matching the details shared in your review. We would appreciate the opportunity to understand your situation better and look into your concerns.
At STARTRADER, we take client feedback seriously and are committed to providing professional and transparent services. We kindly invite you to contact our support team with further details so we can review your concerns and provide the appropriate assistance.
Thank you for giving us the opportunity to look into this matter. We look forward to hearing from you.
Kind regards,
STARTRADER Team
I waited for the withdrawal for 4 days…
I waited for the withdrawal for 4 days and I didn't get anything. I don't recommend dealing with this.
14 October 2026
Unprompted review
Reply from STARTRADER
Dear Ali.h,
Thank you for your feedback. We would love to help but we are unable to locate your case from the information provided.
We have sought more information from you through Trustpilot and look forward to hearing back.
Kind regards,
STARTRADER Team
Trustworthy so far
I had great experience here so far the bonus is fully usable. However they recently had issue with their withdrawal i was waiting for over 24 hours to receive my fund . But they fixed the issue and i have received my fund.
13 October 2026
Unprompted review
Reply from STARTRADER
Hello Aysha,
Thank you for your positive feedback. We’re glad to hear that your withdrawal issue was resolved and that you received your funds.
We appreciate your patience and your trust in STARTRADER.
Regards,
STARTRADER Team
My name Rakesh sarkar I have made…
My name Rakesh sarkar I have made withdrawal 215$ but still submitted showing last 4 days . Company is scammer like attitude
12 October 2026
Unprompted review
Reply from STARTRADER
Hello Rakesh,
Thank you for sharing your feedback. At the moment, we were unable to locate your details in our system based on the information provided.
Please share your registered account details so we can check the withdrawal status and assist you further.
Regards,
STARTRADER Team
Very Disappointing Experience with…
Very Disappointing Experience with Startrader
I started trading with Startrader, but unfortunately, my experience has been extremely disappointing. I was charged more than I expected, and I felt that unnecessary charges were being applied to my account. I also had concerns that my trades were not being handled in a way that was in my best interest.
The person who was supposed to provide support was calling me from another country, which made the whole experience even more uncomfortable and raised serious concerns for me.
Based on my personal experience with Startrader, I would not recommend Startrader to anyone. I will not be using Startrader’s services again, nor will I be referring anyone to Startrader.
Please do your own research and be very careful before putting your money into Startrader. I genuinely regret starting with Startrader and hope others do not have the same experience.
5 March 2026
Unprompted review
Reply from STARTRADER
Hello Aswin,
Thank you for sharing your feedback with us.
We are sorry to hear about your dissatisfaction with your experience with STARTRADER, particularly regarding the trading charges you encountered and your concerns about the support provided by our representative. We understand your concerns and regret that this experience has affected your confidence in our services.
To help us better understand the issues raised and conduct a proper investigation, we kindly request that you contact our Support team directly via email at info@startrader.com and provide further details regarding the disputed trading charges and your experience with the support representative.
Once we receive the necessary information, our team will be able to review your concerns and escalate the matter to the relevant department for further investigation, where appropriate.
We appreciate you bringing this matter to our attention and look forward to receiving the additional information needed to review your feedback.
Regards,
STARTRADER Team
Worst app ever
Worst app ever
No support
No helpful responses
Delayed responses
They keep your money for absolutely no reasons and no control over them
Don’t recommend at all
7 October 2026
Unprompted review
Reply from STARTRADER
Hello,
Thank you for taking the time to share your experience.
We take your concerns seriously. However, we have been unable to identify your account in our system. Could you please share your registered email address or contact details so we can review the matter and assist you further?
Regards,
STARTRADER Team
⚠️ My Experience With STARTRADER
⚠️ My Experience With STARTRADER - XAUUSD Trading
I want to share my personal experience with STARTRADER so other traders can make an informed decision.
I was trading XAUUSD and had what I considered a consistent and disciplined trading pattern. During my trading activity, I made approximately $400 in profit. Shortly after this, I was informed that my trading activity was considered “risky,” and my account was restricted/blacklisted from trading.
My overall experience became extremely disappointing because I had previously lost approximately $3,000 trading XAUUSD with the broker, but when my trades started becoming profitable, my account was restricted.
My main concern is not simply that my account was restricted. My concern is the lack of transparency around the decision. If a broker considers a customer's trading activity to violate its rules or represent excessive risk, the customer should be given a clear explanation of:
• Which specific trading rule was violated
• Which trades triggered the decision
• What evidence was used to classify the activity as “risky”
• Whether the issue involved scalping, latency, arbitrage, hedging, excessive exposure, or another specific practice
• Why the account was restricted after the profitable trading activity
I checked STARTRADER's published agreements. Their terms do give the company broad rights to monitor trading activity and, in certain circumstances, restrict or terminate accounts. Their agreements also specifically discuss suspicious trading activity and the ability to restrict accounts following an investigation.
So I am not saying that every account restriction is automatically improper. However, from my personal experience, I was not satisfied with the transparency of the explanation I received.
I personally would be very cautious about trading large amounts with this broker until I fully understood their risk-monitoring and account-restriction policies.
This review is based on my personal experience. I recommend that traders read the broker's current Client Agreement and understand the applicable entity and jurisdiction before depositing money.
My experience: approximately -$3,000 in previous XAUUSD losses, followed by approximately +$400 profit, after which my trading access was restricted for being considered a “risky trader.”
28 September 2026
Unprompted review
Reply from STARTRADER
Hello Akash,
Thank you for bringing your concerns to our attention.
We were unable to find your information in our records. Could you kindly share your registered email address or contact details so our team can investigate your concerns further?
Regards,
STARTRADER Team
I am very dissatisfied with my…
I am very dissatisfied with my experience with STARTRADER. My withdrawal was cancelled, and my trading profits have been under investigation for about a week. I have contacted support every day, but I keep receiving the same general response: they will update me when they have more information.
I have now submitted a formal complaint. I am asking STARTRADER to explain the specific reason for the cancellation, tell me what they are investigating, and give me a clear timeframe for a decision. I will update this review when the matter is resolved.
18 September 2026
Unprompted review
Reply from STARTRADER
Hello Thiago,
Thank you for your patience while we review your account and withdrawal request.
We understand your frustration regarding the delay and the lack of a clear update despite your previous emails and messages. We sincerely apologize for the inconvenience caused.
Following the verification of your account details, we can confirm that your withdrawal is currently unable to be processed while your account and trading activity are being reviewed by our relevant team. Please be assured that this is not a standard process applied to every withdrawal and is a rare situation.
At this stage, the specific details of the review and its outcome can only be confirmed by the responsible team. We kindly ask you to refer to the email previously sent to you by the relevant team for any available information regarding your case.
Your case is being actively followed up, and you will be contacted by email once the review has been completed. We understand the importance of receiving a clear resolution and will ensure that any further updates are communicated to you accordingly.
We sincerely appreciate your patience and understanding during this process.
Regards,
STARTRADER Team
Hard to withdraw funds
Hard to withdraw funds, easy to deposit. Pales in comparison in this aspect compared to other brokers.
27 September 2026
Unprompted review
Reply from STARTRADER
Hello Romeo,
Thank you for sharing your feedback. However, we were unable to find your information in our database. Could you please provide your registered account details so we can look into your concern and assist you accordingly?
Regards,
STARTRADER Team
Withdrawal rejection
1/5 — Withdrawal Rejected With No Clear Explanation
I submitted a withdrawal request on Saturday, but it was rejected on Monday. After the rejection, I was also unable to submit a new withdrawal request through my account.
I contacted STARTRADER support by email at trading@startraderdotcom and later contacted info@startraderdotcom, but I still have not received a proper explanation or resolution.
My main concern is not simply that the withdrawal was rejected — it is the lack of communication and the inability to submit another withdrawal request.
I hope STARTRADER will review my case, explain the reason for the rejection, and restore my ability to withdraw my funds.
24 September 2026
Unprompted review
Reply from STARTRADER
Hello Monelyn,
We appreciate your patience as we conduct our review.
Your account is currently under review due to trading activity that may suggest a potential violation of our Terms and Conditions. We understand that this may be concerning, and we want to work with you to ensure clarity and compliance.
We’ve sent a detailed update regarding your account via email and wanted to ensure it’s been received and reviewed.
Regards,
STARTRADER Team
I made a withdrawal request on Sunday…
I made a withdrawal request on Sunday on September 13th of 207$ on the account of my mother. It was all the capital left. On Monday 15th the request failed and they placed money back on my account , but deducted without any reason and explanation 70$. I wrote a lot of times to the support , but the only thing they answered : we reviewed your request and escalated further, and after that no explanation. For several days I did not manage to get a clear answer why they failed my transaction and deducted 70$( it was not a bonus, the bonus was already deducted ).
Today I tried to withdraw the rest 137$, it is still processing . Hope to receive at least this money.
12 September 2026
Unprompted review
Reply from STARTRADER
Hello Elena,
Thank you for your feedback. We were able to locate your information in our system. Our team will investigate the matter further and review your case. We will get back to you once we have an update.
Regards,
STARTRADER Team
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