Startselect Reviews 

38,887
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 2,779 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its simplicity and ease of navigation, making it straightforward to find what they need and complete purchases quickly. The service is frequently described as excellent, with many appreciating the efficient and fast process for acquiring gift cards and vouchers. Reviewers often highlight the reliability of the platform and the wide variety of gift card options available, making it a trusted source for their needs. However, some customers experienced issues with payment processing, noting delays in funds returning to their accounts or difficulties with card registration. There were also instances where purchased gift cards were not accepted or did not work, leading to dissatisfaction with the product and the company's resolution efforts. A few other people also felt that the currency conversion was not handled as expected, particularly when selecting specific currencies on the site.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the service as quick,... See more

Product

Users describe ambiguous interactions with product, with many finding the platform reliable for purchasing... See more

Service

Customers had positive experiences with service, frequently describing it as fast, reliable, and easy to use,... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers praising the quick and easy transaction... See more

Website

Consumers find the website to be positive, highlighting its simplicity and ease of navigation for finding and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Site is simple, easily navigated. Reply from customer service is fast. Happy at this stage with site

Company replied

Rated 4 out of 5 stars

Communication with the team was fast, unfortunately the banking process left something to be desired. The amount transferred on May 15th did not arrive back in my account until June 3rd.

Company replied

Rated 5 out of 5 stars

I always use Star Select because it is very efficient and trustworthy. I find exactly what I'm looking for.. It is so easy to navigate and they keep you informed by email constantly. Definitely an e... See more

Company replied

Rated 5 out of 5 stars

Excellent service, this website was a great find. It’s so easy to buy gift cards from here. I get them for all my friends & family. Quick to complete the form & instant delivery right to my email or... See more

Company replied


Company details

  1. Internet shop
  2. Game Shop

About Startselect

Written by the company

Here are some popular questions:

   Track your order   


   Cancel your order   


   Beware of scammers   


   Help with codes   


   24/7 support   

 



About us
We are Startselect, Europe's largest provider of mobile and game credits, gift cards, subscriptions and digital games. All our products are digital and are delivered immediately. We work directly with the publishers, so you can be 100% sure that you always get a working code.

Why Startselect?
✔️ Official reseller
✔️ Active since 2009
✔️ Receive your code instantly
✔️ 24/7 Customer Service


   Start shopping   

More about us

Startselect Business
Our diverse digital product portfolio is suitable for different needs and demands of your company. Whether it is for employee awards, marketing incentives or business gifts, we can help you with everything. Please know that we are here for you and are happy to think along with all kinds of solutions!


   Learn more   

 



Startselect Gift Card

Introducing the Start Select Choice Gift Card: your one-stop solution for all gift cards! Give the gift of choice with the Start Select Choice Gift Card and unlock a world of possibilities with any of our fantastic gift cards, making it the perfect present for every occasion.

How it works:


   Start shopping   

 



Send a Gift Card

With our Gifting service we make it possible for you to send a Gift Card to your friend, family member or anyone else you want to surprise!

How it works:


   Send a Gift Card   

 



Download the Startselect app
Meet the Startselect app, your number one stop for in-game credit, games, gift cards, and more! Download our app today and get your top-ups faster, easier, and better.

Why switch to the Startselect app?

✔️ Available in 20+ countries
✔️ Instant on-screen and email delivery
✔️ Lightning-fast top-ups at your fingertips
✔️ Be the first to know about exclusive offers
✔️ Easily re-order your favourite products in just two taps

IOS AppAndroid App

 

 

 


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

39k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.4

All reviews

(38,887)

7,887 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good gooddd

Good gooddd

8 July 2026
Startselect logo

Reply from Startselect

Thanks for the 5-star review! We're thrilled to hear that you're satisfied with our service. Happy gaming!

Best regards,
The Startselect Team

Rated 5 out of 5 stars

It was really easy to purchase

It was really easy to purchase

7 July 2026
Startselect logo

Reply from Startselect

Thank you for your 5-star review! We're stoked to hear that you found the purchasing process easy. We continuously work towards making our platform user-friendly for all gaming enthusiasts like you. Keep gaming and keep enjoying!

Best regards,
The Startselect Team

Rated 5 out of 5 stars

Easy in and out received email instantly

Easy in and out received email instantly

8 July 2026
Startselect logo

Reply from Startselect

We're stoked to hear that you find our service easy and swift! We aim to make gaming as effortless as possible for our customers. Keep on gaming!

Best regards,
The Startselect Team

Rated 1 out of 5 stars

DO NOT TRUST THIS SITE!!!!

DO NOT TRUST THIS SITE!!!!

Absolutely shocking, do not buy from this site, when things go wrong they DO NOT WANT TO KNOW.
Stay away and keep your money!!!!

UPDATE: please don’t be fooled by their response, they emailed me basically to tell me to jog on, nothing to see here. I can’t even escalate the matter, they don’t have a complaints department, I don’t think they have any departments other than the one that takes your money and sends out bot replies to emails.

8 July 2026
Unprompted review
Startselect logo

Reply from Startselect

Thank you for taking the time to share your feedback.

We're sorry to hear about your experience, and we sincerely apologize for the frustration this situation has caused.

Upon checking, we can see that there is already an active email thread regarding your concern. Our team is currently reviewing your case and working to assist you.

If you have any additional questions or if there is anything else we can help you with, please reply to the existing email thread. This helps us keep all the information in one place and allows us to investigate your concern more efficiently.

We appreciate your patience and the opportunity to assist you, and we will continue to do our best to help resolve your case.

Regards,
Startselect

Rated 4 out of 5 stars

Start review

The card purchase and usage was simple and straightforward.

8 July 2026
Startselect logo

Reply from Startselect

Thank you for your positive review! We're happy to hear that you found the card purchase and usage simple and straightforward. We aim to provide a seamless experience for our gamers. We hope to see you back soon.

Best regards,
The Startselect Team

Rated 1 out of 5 stars

I’m not sure how this transaction…

I’m not sure how this transaction happened and require a full refund

8 July 2026
Startselect logo

Reply from Startselect

Thank you for your review!

We're sincerely apologize for the frustration this situation has caused. We'd still like the opportunity to review your case and see if there's anything more we can do to help.

Could you please contact us at support@startselect.com (mailto:support@startselect.com)? We'd be happy to help!

Regards,
Startselect

Rated 5 out of 5 stars

It’s a reliable platform where you can…

It’s a reliable platform where you can buy gift cards at a good price. Their customer service is very efficient

8 July 2026
Startselect logo

Reply from Startselect

Thanks so much for your positive feedback! We're thrilled to hear that you find our platform reliable and our customer service efficient. Your support means a lot to us. Do not hesitate to reach out if you need any further assistance.

Best regards,
The Startselect Team

Rated 4 out of 5 stars

Super quick and easy payment

Super quick and easy payment

8 July 2026
Startselect logo

Reply from Startselect

Thank you for the positive review! We're glad to hear that you found our payment process to be quick and easy. We strive to make our customer's experience as smooth as possible. If you need any further assistance, don't hesitate to get in touch with our Customer Service.

Best regards,
The Startselect Team

Rated 4 out of 5 stars

Nice company

Nice company

8 July 2026
Startselect logo

Reply from Startselect

Thanks for the positive vibes! We're glad to know that you're happy with our service. Your support means a lot to us. If you have any suggestions or need help with anything, feel free to let us know. Game on!

Best regards,
The Startselect Team

Rated 1 out of 5 stars

Didn’t let me have a refund even know I…

Didn’t let me have a refund even know I didn’t purchase the item it only been a day since the purchase

8 July 2026
Startselect logo

Reply from Startselect

Hi there, 

Thank you for your review!

We're sorry to hear about your experience. Customer satisfaction is very important to us, and we'd like the opportunity to look into this further.

We've sent you an email regarding this matter. Kindly check your inbox, including your spam or junk folder, for a message with the subject "Order number 67157163", which contains additional information about your case.

If you cannot locate the email or require any further assistance, please reply to our support team and we will be happy to help.

Regards,
Startselect

Rated 5 out of 5 stars

Easy and simple

Easy and simple

3 July 2026
Startselect logo

Reply from Startselect

Thank you for your positive review! We're thrilled to hear that you found our service easy and simple. Your feedback is much appreciated. Keep gaming!

Best regards,
The Startselect Team

Rated 5 out of 5 stars

So easy to use

So easy to use
Very fast

8 July 2026
Startselect logo

Reply from Startselect

Thanks for the awesome review! We work hard to provide a smooth and quick service, and we're overjoyed to receive your compliments. Keep gaming and see you soon!

Best regards,
The Startselect Team

Rated 5 out of 5 stars

Very quick inexpensive service well…

Very quick inexpensive service well worth return purchasing

8 July 2026
Startselect logo

Reply from Startselect

We're thrilled to hear you enjoyed our speedy service! We strive to provide the best experience at the most affordable prices. We look forward to serving your gaming needs again in the future.

Best regards,
The Startselect Team

Rated 5 out of 5 stars

Simple and easy to use

Simple and easy to use

8 July 2026
Startselect logo

Reply from Startselect

Thanks for the 5-star review! We're thrilled to hear you find our platform simple and easy to use. We strive to provide a smooth experience for all our gamers.

Best regards,
The Startselect Team

Rated 5 out of 5 stars

So easy to do and the card is sent…

So easy to do and the card is sent instantly

8 July 2026
Startselect logo

Reply from Startselect

Thanks for the awesome review! We're thrilled to hear that you're loving our instant delivery service. If you ever need anything else, don't hesitate to reach out. Game on!

Best regards,
The Startselect Team

Rated 5 out of 5 stars

Very straightforward to buy and use my…

Very straightforward to buy and use my gift card. I'm a very happy customer!

7 July 2026
Startselect logo

Reply from Startselect

Thanks so much for your awesome review! We're thrilled to hear that you had a smooth experience using our gift cards. Your satisfaction is our goal. Looking forward to being of service again soon.

Best regards,
The Startselect Team

Rated 1 out of 5 stars

I didn’t receive the 25%

I didn’t receive the 25%! The advertisement is misleading for many customers because it suggests a much greater benefit than what they actually receive. They are liars and thieves.

7 July 2026
Unprompted review
Startselect logo

Reply from Startselect

Thank you for your review!

We're sorry to hear that you aren't satisfied with our service.

Could you please contact us at support@startselect.com? We'd be happy to help!

Regards,
Startselect

Rated 5 out of 5 stars

Its Great And Very helpful if you face…

Its Great And Very helpful if you face Any Issue best service Provider

7 July 2026
Unprompted review
Startselect logo

Reply from Startselect

Thank you so much for your awesome 5-star review! We're super stoked to hear that you're finding our service helpful. Your praise makes the whole team's day! If you ever need anything else, don't hesitate to reach out.

Best regards,
The Startselect Team

Rated 5 out of 5 stars

Easy and quickly to buy a card

Easy and quickly to buy a card

6 July 2026
Startselect logo

Reply from Startselect

Thanks for the stellar review! We're thrilled to hear that you found the process easy and quick. We strive to provide a smooth shopping experience for all our gamers. If there's anything more we can do, don't hesitate to let us know!

Best regards,
The Startselect Team

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