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Review summary

Created with AI, based on recent reviews

Considering 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made, durable, and fit perfectly. Many people are thrilled with the unique and beautiful designs, often highlighting the vibrant colors and comfortable feel of the clothing. The service provided is also frequently commended for being super amazing, speedy, and helpful. Consumers express immense satisfaction with their purchases, often mentioning how the items make them feel good and bring joy. Reviewers appreciate the excellent communication and fast posting, making the overall experience very positive.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers are delighted with the unique, bold, and eccentric... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent craftsmanship,... See more

Service

Users describe positive interactions with service. Customers consistently praise the super speedy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Big shout out to Doris for the best customer service ever! I’d ordered the Ab Fab jacket and then messaged to ask if it could be sent that day as wanted to wear it Saturday. Not only did Doris ru... See more

Company replied

Rated 5 out of 5 stars

The ladies at state of diseray are super amazing and will go the extra mile to help which is very rare in this day and age. Their clothing is not only super bonkers but super hard wearing which helps... See more

Company replied

Rated 5 out of 5 stars

I bought the rainbow sequined dungarees for Pride and absolutely love them! The quality is brilliant — really well made, and the fit is perfect. I had a couple of questions about sizing and delive... See more

Rated 5 out of 5 stars

Easy to order, item arrived promptly and well packaged…I have NEVER been so happy with an item of clothing in my life!! The dungarees fit perfectly, they’re so comfortable and fully lined, preventi... See more


Company details

  1. Clothes and fabric manufacturer

Written by the company

Congratulations Sparkle Superstar. You've just discovered the most fun you can have with your clothes on! State of Disarray is a wildly playful, ethically conscious independent fashion label, devoted to dressing awesome people everywhere in limited edition, pro-level party wear. If you want to feel fabulous and look out of this world, this kit will take you there! You can shop our dynamic collections of tailor-made, unisex fashion and costumes online and find our dazzling 'Dressing-up box boutique' touring the hottest festivals of the season. Look out for our legendary London 'Party Pop-up' shops and come play in Disarray!


Contact info

4.9

Excellent

TrustScore 5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

AMAZING EXPERIENCE!

Tabitha at State of Disarray went absolutely above and beyond and took photos of herself weating the dungarees I wanted to purchase, without me even asking! She was kind, responsive and super helpful. My dungarees arrived to the US perfectly and in record time. Makes me want to buy more and more of their fabulous stuff!

7 May 2024
State Of Disarray logo

Reply from State Of Disarray

Aww Thank you so much Lulu. Your review made me have a little happy cry and a mini dance of joy! There's nothing more worthwile about running a small business than knowing our amazing customers have had a wonderful experience shopping with us and that you truly love and value your playful partywear. It means the world THANK YOU!

Rated 5 out of 5 stars

Off the Chart Customer Service

I haven't received my item yet as my friend is bringing it overseas to where I am working. But my experience from beginning to end with regard to communication with the gorgeous folk at State of Disarray as been Amazing. So helpful and professional. I am looking forward to partying in my new overalls.

16 April 2024
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Reply from State Of Disarray

WOW! Thank you so much for such a glowing review, before you have even received your new Disarray Treasure. We work so hard to create fabulous, etically produced, unique items made with love and care for our makers, but it is equally important to us to extend that personal, helpful, kind and of course fun shopping experience to our fantastic cusmers. We are so pleased that you feel valued and appreciaeted. Thank you Superstar! Xx

Rated 4 out of 5 stars

Amazing funky fabric

Amazing funky fabric, fit for any festival - day n' night!

As a guy I do find I have to get the size up one or two sizes, apart from that all top notch.

Super luxury quality compared to some other festival brands!

23 August 2023
Unprompted review
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Reply from State Of Disarray

Ah, Thanks a squillion for all your kind words Superstar! We invest so much time in sustainably sourcing the best quality fabrics. We often upcycle designer quality surplus materials, which is why most of our colourways can never be repeated! Knowing our customers recognise the high-quality fabrics and tailor-made construction feels great.

Regarding sizing, I really appreciate your helpful feedback. This is the trickiest element of designing to get perfect. As we are a unisex brand, we offer fitting advise in our product descriptions and encourage customers to contact us for measurements, before ordering if needed. We are always working to improve how we can communicate this better, and always welcome your feedback. Again, thank you so much for your super kind and encouraging review.

Rated 5 out of 5 stars

Jewellery

Just received another piece of State Of Dissaray jewellery - being able to choose my own colours is amazing - making my piece unique ❣️

18 March 2024
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Reply from State Of Disarray

Yay!!! So pleased you are happy with your new Disarray Bling! Thank you so much for your kind words x x

Rated 5 out of 5 stars

Just gorgeous!

Wonderful products, ethically made, great customer service, what's not to love?? Highly recommended. Whether for festivals or just being fabulous everyday, this is the go to place for sparkly wearable happiness. Love love love my previously bought amazing jacket and my newest purchase of the incredible cosmic cat necklace!

3 April 2024
Unprompted review
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Reply from State Of Disarray

ahh, you are so kind! Thank you for taking the time to share your thoughts. Such wonderfully warm feedback means the world to us THANK YOU Sparkle Superstar! Xx

Rated 5 out of 5 stars

The BEST ethically conscious company

I found this AMAZING company last year at Wilderness festival and feel in LOVE with everything about them. From the incredibly kind, supportive, helpful festival team to their ethically conscious approach to one of a kind fashion.... and when I say fashion, I mean FABULOUS FASHION! Since my first purchase last year, I have made several others through their website and have had the most amazing customer service every time. From a custom orders to question about returns; they always reply in a timely fashion and go out of their way to go above and beyond. I can't recommend this incredible company enough. If you are looking for that special festival, Pride, unique item then State of Disarray is your place. And shout out to Doris; she's a STAR!!

2 April 2024
Unprompted review
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Reply from State Of Disarray

Aww, this is such a tear jerker. Thank you so much for supporting us and for your fantastic feedback. Doris (aka my amazing mum), and I really welled up over this one! Knowing that our utterly fabulous customers feel the love we put into our products and our customer care, makes it all worth wile ...and then some! THANK YOU Sparkle Superstar Xx

Rated 5 out of 5 stars

Be a sparkle superstar

I found State of Dissaray through searching for ethical clothing companies. Top quality fabrics and work from the design to the (small scale ‘I made your clothes’) making. Outstanding customer service. Thank you Captain ✨✨✨✨✨✨✨

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much for my S of D…

Thank you so much for my S of D goodies.
They are awesome.. I’m super chuffed.
I can’t thank you enough for your help with sizing and I have to say your customer service is absolutely top drawer. You are such lovely people I can’t wait to wear my super duper dungers and sparkly leggings xx

sent to me by a customer

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Great items

Great items, have a few pieces from them I just love the brand.

15 March 2024
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Reply from State Of Disarray

Thank you for the fantastic feedback we are lucky to have such brilliant custometrs. We Love you too! Xxx

Rated 5 out of 5 stars

The best company ever

The best company ever! Love the clothes, love the ethos. Customer service and shipping are filled with love too. Thank you state of dissaray!!

12 March 2024
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Reply from State Of Disarray

Aww Thank YOU Sparkle Superstar. So happy you enjoy 'doing it in DisarYAY' Xx

Rated 5 out of 5 stars

Gorgeous necklace

Gorgeous necklace, great communication.

27 February 2024
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Reply from State Of Disarray

Thank you so much for shopping with us and for your lovely review! Xx

Rated 5 out of 5 stars

Great customer service

Royal Mail managed to completely lose my package for about four weeks, but the team were great and super helpful. They sent me out a new package (which arrived over a week before the first one, well done on that one Royal Mail), paid for postage for me to send back the original package and were just generally lovely and great communication.

30 September 2023
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Reply from State Of Disarray

Hi Sparkle Superstar, Thank you for your kind words and for your patience while we resolved the delay caused by Royal Mail. We are so pleased you were happy with the help we offered and beyond thrilled that you still had a great customer experience in the State of Disarray! Xx

Rated 5 out of 5 stars

All Around Excellence!

Purchased ‘Susan Wokoma’ dungarees and a statement fan as Christmas gifts for family members. Both items are beautiful and were very gratefully received! Customer service, delivery and overall shopping experience was outstanding. Cannot recommend State Of Disarray highly enough and will certainly be purchasing from them again in the future.

25 December 2023
Unprompted review
State Of Disarray logo

Reply from State Of Disarray

Hi Sparkle Superstar! Thank you so much for your heartwarming and encouraging feedback, it means the world to us. We are very grateful to have such kind and thoughtful customers who appreciate how much work and love goes into every inch of each Disarray design. THANK YOU! xx

Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company. Great product, fantastic customer service skills and fantastic ethics.

17 August 2023
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Reply from State Of Disarray

Oh Wow! That's a tear-jerker (in a good way)! Your lovely feedback brings so much joy to our teeny tiny team of three in the UK. I'm so pleased you appreciate our ethics and values, too. We invest all our efforts into creating the best quality products. This always begins by demanding quality in the livelihoods of the highly skilled home tailors who make our designs.

Rated 5 out of 5 stars

Great brand

Great brand. Wonderful clothing and amazing people!

1 January 2024
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Reply from State Of Disarray

Beaming out warmest sparkles and oodles of appreciation for your kind comments! We're beyond thrilled to have such heart-warming support. Thank you so much for repping State of DisarrYAY! Xx

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