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Statussmart Reviews 1

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TrustScore 3 out of 5

3.2

Electronics Company
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Company details

  1. Electronics Company
  2. Electronics store

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Apps of bugs and not my problem support

This company produces a number of smart home devices that on paper look excellent

However immediately hit on issues in the app and having raised - have had no response (for over 2 years)

For example schedule you can set on the app randomly turns off and doesn’t work
Making schedules useless

I got really frustrated and reached out on their website contact form
And was told
- it works for me
- that is app developer issue

I explained I got not response from app support and they said, and I quote ‘not my problem’

Guess I will go somewhere else for my smart devices

Hope this will prevent others wasting their time and energy

22 January 2024
Unprompted review

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