DC Renters, Be Warned About This Company
Do not trust this company’s advertising. I signed a lease believing I would be staying in a quiet home in Washington, D.C., as shown on their website. In reality, I was placed in a basement under the owner’s house, which had originally been a storage room converted into a rental space — something they never disclosed.
The unit was uninhabitable, with a mechanical room beside the bed producing over 70 dB of sudden industrial noise, making it impossible to sleep or live normally. They offered no real assistance or service, and when we were forced into a constructive eviction, they only mentioned an alternative unit far too late to be of any use.
Worse, they lied to my bank, falsely claiming they had provided services and issued a refund — none of which ever happened. I paid $6,030.24 for this experience. They then cut off all communication, refused any refund, and are still insisting to the bank that they owe nothing.
This has been one of the worst experiences I have ever had. This company operates with deceptive advertising, no accountability, and total disregard for consumer rights. Be extremely careful — this is a business that causes real harm to its tenants.