Great content at fair prices. But a dedicated app is needed. The content is super difficult to access on the go
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been using Stay Sharp for AAT level 2 for a month. I think the concept is great, however, it's basically them reading from their coursebook out loud with intonations and markings on the book :D I... See more
Company replied
Great experience in getting registered but everything after that is slightly complicated re. next steps.
Company replied
My experience is overall a 5* but there was some little things that threw me off whilst preparing for my exam. Whilst working the practice assessments I come across some questions that had speller err... See more
Company replied
Company details
- #98 of 124 best companies in Educational institution
Written by the company
Subscription-based training that lets you study in your own time, on your own schedule.
Contact info
Aldine Place, 142-144 Uxbridge Road, London, W12 8AA, London, United Kingdom
- marketing@staysharp.global
- staysharp.global
4.3
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent training provider
Excellent training provider. The course is broken down into bite-sized lectures and in such a way as to be easily understandable. Learning is checked at regular intervals.
The subscription model appealed to me as I want to do several courses in quick succession. Other training providers will charge you for each course. This way I am able to self study at my own pace and move onto the next course without incurring additional fees. AND the course materials (e-book versions) are included in the price.
27 March 2024
Reply from StaySharp
Hi,
Thank you so much for taking the time to provide a review.
Our programmes are designed to allow you lots of flexibility to study at your own pace, in your own way, with support available as needed. Really pleased this is working well for you and the best of luck as you progress through your courses.
Thanks
Kate
HR Level 5 Associate Diploma in People…
HR Level 5 Associate Diploma in People Management.
A well structured course - which is very well supported by tutors and staff throughout the duration of the course...Highly recommended.
27 March 2024
Unprompted review
Reply from StaySharp
Hi Michael,
Many thanks for taking the time to leave us a review. We're delighted you have completed your CIPD L5. Well done - a fantastic achievement.
We work really hard to provide flexible and affordable programmes so its great to hear that it worked well for you and you found the structure helpful, with support as needed
Thanks again for taking time to leave a review, we really do appreciate all feedback. Best of luck with your HR career.
Thanks
Kate
Best plaform to study your CIPD qualifications (and others!)
I had the pleasure of studying my CIPD Level 5 Diploma in People Management with StaySharp. To note, I am a very self motivated learner and do not need much guidance but if I ever did need it the resources were there. The lectures were mostly good and watching them whilst working on the specific assessment criteria meant you really couldn't go wrong. Customer service was 10/10, rapid responses and very helpful, shout out to Nazma and Toni!
I passed my course on the cusp on the payment renewal and requested a refund for the month as it was not needed and with zero problems they completely understood and refunded me (every little helps in this climate!).
I also want to highlight, this is one of the most affordable platforms to complete your CIPD course and benefits those who have the time and will be quick to complete the course (I took 8 months) as you pay monthly and cancel once you pass your final assignment.
Another postive, they recently changed their website layout and it is easy to navigate.
Thank you!
18 March 2024
Unprompted review
Reply from StaySharp
Hi Jillian,
Thank you for taking the time to leave us a review. We're thrilled you have completed your CIPD L5 in 8 months - that's an amazing achievement, well done.
We work really hard to provide flexible and affordable programmes so its great to hear that it worked well for you.
We will pass on your lovely feedback to Nazma and Toni - who work super hard to help support students whilst on programme
We recently upgraded our website and learning areas so it's great to hear you have found these easy to use.
Thanks again for taking time to leave a review, we really do appreciate all feedback. Best of luck with your HR career
Thanks
Kate
Fantastic course content
Fantastic course content, easy to navigate platform and a pay as you go option which, in my opinion, is the biggest selling point of all. Great if you want to take some time out and pick up your studies at a later date. Overall, a really positive experience and am plotting my next course already! Thank you.
4 March 2024
Unprompted review
Reply from StaySharp
Hi Lisa,
Thanks for leaving us a review. We're really pleased you're enjoying the platform so far and that you are finding the monthly subscription useful.
Hope the studies continue to go well.
Thanks
Heather
I just completed my CIPD Level 5 with…
I just completed my CIPD Level 5 with StaySharp. The course is mostly self-study with live sessions available which worked well for me and I was able to complete the qualification in 7months. However, if you think you'll need lots of support and regular tutor contact this might not be the best format for you. The subscription payment model was good as it gave me an incentive not to procrastinate! Nazma was great on live chat, with quick and helpful replies, sorting out any issues. I'd have liked the marking time frames to be shorter (as I am impatient) and the feedback could have been a little more detailed but other than that I'd recommend StaySharp.
1 March 2024
Unprompted review
Reply from StaySharp
Hi Gina,
Many thanks for taking the time to leave us a review, we really appreciate it. Congratulations on completing your CIPD Level 5 – Well done!
We'll pass your feedback to the programme team as they are always looking for areas of improvement, so thanks for this. We will also pass on your feedback to Nazma - she works really hard to support students on live chat so its lovely to share this feedback with her.
Thanks and best of luck with everything.
Kate
Pay as you go can be improved.
I think the worst thing that the Company does, especially with the pay as you go lessons, they take about a month to respond to a submitted essay/assignment. This means that intentionally they are taking more time so that the pay as you go extends. It should be no less than a week, given that our essays are pretty standard.
27 November 2023
Reply from StaySharp
Hi
Thanks for taking time to leave a feedback - we do appreciate all feedback.
We experienced an unexpected issue over the last couple of weeks, which meant that for one module there were some delays in returning assignments. Our standard turnaround time is 10 working days from the Monday you submit, but for a small number of students this was not met. This issue has now been resolved.
We apologise for this and any inconvenience this may have caused. If you would like to reach out to us directly on our live chat, we can investigate your specific situation and see how we can help to support you.
Thanks
Kate
There are reasons to the relatively low price.
The learning contents rely heavily on external materials such as YouTube, newsletter, whitepapers, etc. and therefore lacks the sense of consistency. Progress is also not accurately captured on the online platform (constantly resets itself). Many of the video recordings are also poor in either video quality, presentation, or both. The evaluation of submitted assessment is quick and provides personalized feedback.
28 January 2024
Reply from StaySharp
Hi Ken,
Thank you for taking the time to leave us a review – we value all feedback as it helps us to continually review and improve our programmes and services.
Our CIPD programmes include interactive online resources, supported with live online tutor led sessions. We incorporate a range of sources such as whitepapers, videos, podcasts and useful articles to provide a richer and broader learning, which is essential for this type of programme.
We will review the video recordings of live sessions following your feedback. Our tutors are experts in their field and we get lots of great feedback from students who really enjoy them and find the recordings useful if they are unable to attend live or want to recap.
We’ll review the course progress settings to ensure they are working as expected, as your progress should be captured as you work through the qualification.
We are glad to hear that the assessment feedback has been useful. The marking team work hard to provide timely and personalised feedback so we will pass this feedback on
Thanks again for the review.
Kind regards,
Kate
Excellent website for a student journey
27 January 2024
Reply from StaySharp
Thank you for taking the time to leave a review. Good luck with your studies :-)
Kind regards,
Kate
It was cost effective offering various…
It was cost effective offering various payment options is STAR I passed CIPD level 3 6 months great tutor excellent student service! Highly recommended
30 March 2023
Unprompted review
Reply from StaySharp
Hi,
Thank you so much the positive feedback. Congratulations on completing your level 3 CIPD qualification!
Kind regards,
Kate
Brilliant
I have had a fantastic experience with this provider, always been very helpful, very quick to respond and quickly resolved an issue I had during my studies. I have now completed the CIPD Level 5 with huge encouragement from the Stay Sharp team, would highly recommend.
17 January 2024
Unprompted review
Reply from StaySharp
Hi Nikki,
Thank you so much for the positive feedback. Congratulations on completing your CIPD qualification :-)
Kind regards,
Kate
Reply from StaySharp
Hi,
Thanks for taking the time to leave a review. It's great to hear that you're enjoying studying with StaySharp. Good luck with your exams.
Thanks
Kate
Limited Support Availability
I recently encountered a frustrating issue with the site that significantly impacted my study routine. While studying during the weekend, I unexpectedly got logged out of the site. To make matters worse, the customer support is only available from Monday to Friday, 9-17, leaving me without any assistance during this crucial time.
In an attempt to resolve the issue on my own, I signed up again using a different email. Unfortunately, this effort proved futile as I still couldn't access the platform. This entire ordeal has caused me to lose precious time that could have been better spent on revising and preparing for my studies.
Update: The customer service reached out to me on the following day (Sunday) and the issue has been resolved.
12 January 2024
Unprompted review
Reply from StaySharp
Hi Natalia,
Thanks for taking the time to leave us a review.
Our customer service team is available to help with any queries you may have 9am-5.30pm (GMT), Monday-Friday. However, we do monitor live chat over the weekends and respond to critical messages, as we strive to provide the best service levels we can, and we appreciate weekends are often a key study time.
Looking at your specific case, you reached out on live chat at 1.02am (GMT). One of the team picked up your message and investigated it and replied to you via live chat, later that day at 12:32pm (GMT). When we checked your account, all was working as expected, so we gave some advice including how to cancel your second subscription to avoid a charge for both. We apologise for the delay but given the time differences and time of day your chat was raised; we did respond as quickly as we could.
We hope you’re studying is going well and you are enjoying the learning resources. Please reach out on live chat if you have any further questions.
Kind regards,
Kate
No individual support
I was studying CIPD Level 5. I don't feel this service is as described. I appreciate it is an online learning platform, however I feel there is no individual support from staysharp itself. I got a lot of support for the study group I joined on WhatsApp. However I submitted an assignment which was a refer and I could not speak to a tutor about these points, feedback was given, however it wasn't particularly helpful.
If you are able to study without any support then this will be fine for you. However I did expect a small amount of support from staysharp (as when I signed up it described there being dedicated tutors to your module).
I feel misold and I have wasted a lot of time and money in result of this and have since switched providers.
As per the response from Staysharp, they did refund a month and then also offer a further month free, however without the guidance on my assessment the extra month was not beneficial to me.
9 October 2023
Unprompted review
Reply from StaySharp
Hi Emma,
Thank you for taking the time to leave a review. We do appreciate all feedback, as we're continually looking to improve our products and services.
On our CIPD programmes, there is a range of support available:
- We hold monthly live drop in sessions with our Head of Programmes, where you are able to speak directly to the team about any questions you might have
- There is detailed feedback on your assessments from expert markers which provides useful pointers for any resubmissions where needed
- Forums also allow you to ask any questions to the tutor and Head of Programmes.
However, we appreciate that you were looking for more personalised support than this. When you reached out to us a few weeks ago, we offered to extend your subscription for a month, free of charge, to allow you to complete the module assignment prior to you transitioning to your new provider. In addition to this, as a gesture of goodwill we also refunded your previous month subscription.
Thank you again for providing feedback and we wish you the very best with your CIPD studies.
Kind regards
Kate
Great way to learn.
Course books (digital) are very clear and there are plenty of exercises and practice papers to make sure you are exam-ready!
You can work at your own pace and only pay for the time you need… brilliant service!
29 August 2023
Reply from StaySharp
Hi Lynn
Thanks for leaving a review. Really pleased you are finding the platform and resources useful as you prepare for your exams.
Good luck with your next exam!
Thanks
Kate
Good platform for learning
After receiving a response to my previous comment, I decided to change my rating and update my comment regarding the platform itself.
The platform is very useful for learning. I really like that all courses are open at the same time and there is an opportunity to return to a certain exam, especially in the case of receiving an exemption.
The main disadvantage is that the pdf file of the textbook is laid out in an old version that does not match the recorded videos. This is not convenient if the student decides to study exclusively on the platform without buying a paper version of the textbook.
Overall, I am satisfied with the platform and will continue to learn on it.
29 August 2023
Reply from StaySharp
Hi Svitlana,
Thanks for your review.
StaySharp is an online digital provider so we provide all materials digitally, online and can be accessed via your StaySharp platform. We do not provide physical materials as part of your subscription.
Students can purchase physical (hard copy) versions of the material through BPP Learning media and other stockists. You could reach out to them and see if hard copy materials could be sent to you
Thanks
Kate
Reply from StaySharp
Hi Mandy,
Thanks for leaving us a review. We're really pleased you're finding the resources and platform helpful as you study.
Thanks
Kate
The quality of the video trainigs is…
The quality of the video trainigs is not so good.
27 August 2023
Reply from StaySharp
Hi Sergui,
Thanks for leaving a review. Our product team work super hard to ensure our all content including videos are good quality. If you'd like to reach out to the team on live chat, we'd love to chat more and understand what module/videos so we can feedback to the product team
Thanks
Kate
Reply from StaySharp
Hi Atif,
Thanks for leaving us a review. We're glad you're finding our platform and resources useful for your studies. Good luck with your exams.
Thanks
Kate
Please fix the website
It's been 3 weeks , the website content for assessment is not working other than that the content is very good and the booklet is very useful.
26 July 2023
Reply from StaySharp
Hi Anitha
Thanks for leaving a review.
Apologies, we are currently experiencing some issues with the Step assessments for AAT. The technical teams are working hard to restore these as soon as possible. In the mean time we've provided pdfs of step questions (where available). Also there are hundreds of practice questions in the revision kit as well so hopefully there is lots to keep you studying ( as well as the course book and videos)
Good luck with the studying
Thanks
Heather
Useful layout and good resources
26 July 2023
Reply from StaySharp
Hi,
Thanks for leaving your feedback and we're really pleased you are finding the platform and resources useful. Best of luck with your studies
Thanks
Kate
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.