Great service probably leading company when it comes to durability and quality. Fast shipping, shipping wasnt that bad either. Tried the alinibium tips for the 90 lbs limb. Easy and sinple, wont break... See more
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Steambow. Always great service, will top quality equipment, bows and arrows. I hope I can keep buying from you, as the British Government seems intent on stopping your products being imported.
Steambow dispatched same day however UPS have been dragging their feet on delivery and also for U.K. orders beware UPS will collect customs fees in fact on this order £37 I was charged £20 customs cha... See more
Parfait ! Le site est très clair, super communication et commande facile. De bonnes promos sur certains articles :) L'AR-6 tactical respire la bonne qualité, et totalement personnalisable et mod... See more
Company details
Written by the company
Steambow ist ein österreichischer Hersteller von high-end Bogensportartikeln. Unser Team sucht ständig nach Wegen, um Armbrüste und Bögen für zeitgemäße Einsatzzwecke wie Jagd, Selbstverteidigung oder Freizeit anzupassen und relevant zu halten. Dazu verwenden wir innovative Ideen, moderne Materialien und die neuesten Fertigungstechnologien.
Contact info
Bäckerstraße 1, 2433, Margarethen am Moos, Austria
- 004322302997420
- support@steambow.com
- steambow.at
4.7
Excellent
5k reviews
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This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 2 weeks
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Great service probably leading company…
Great service probably leading company when it comes to durability and quality. Fast shipping, shipping wasnt that bad either. Tried the alinibium tips for the 90 lbs limb. Easy and sinple, wont break like the polymer tips (can eventually) do. Easier to put the strint on aswell. The new bolts feels better and heavier other design, more accurate (carbon shaft bolts) thanks alot will return!
19 September 2023
Shaky first order, second went fine.
Ordering from this company was like pulling teeth. First they "missed" my order for three weeks which I had to chase them to find out, then they lied about having shipped the order. When they finally did respond to my often-ignored emails, I got a different excuse every time. A month after taking payment now and, as far as I can tell, my order still hasn't been shipped.
Edit: I sent multiple emails that went unanswered over many days. So yes, you did in fact ignore my emails by not responding, even if you were working on the issue in the background. A simple acknowledgement on your end and this wouldn't have been an issue.
Edit 2: I placed a second order and, despite a faulty item which was replaced immediately, everything went smoothly. Support were helpful and communicative making a much better experience second time around.
21 September 2023
Unprompted review
Reply from Steambow GmbH
Hello Gavin,
your e-mails were not ignored from us, our colleagues have always consulted with our fulfillment partner in the background and after feedback, the information was always passed on promptly. We are very sorry that so many things went wrong with your order, this is not our standard. The order got stuck with our fulfillment partner and was then reissued again. The shipment is now on its way to you and we also have confirmation from our fulfillment partner.
Best regards
Your Steambow-Team
Excellent service.
12 September 2023
I have not receive my item yet...
4 September 2023
Reply from Steambow GmbH
Hello,
we are very sorry for that, i checked UPS and we got the Information that the delivery refused. I'll send you a private E-mail, so we can check what has happened.
Best regards
Your Steambow Team
Great service
31 August 2023
recommended
Fast shipping and good quality products. One upgrade part that did not 100% fit was replaced by the company free of charge.
30 July 2023
Steambow GmbH international orders
Steambow GmbH always process their orders and dispatch internationally in a very swift and efficient fashion. The orders from Austria arrive even faster than using domestic UK companies, in my experience. The prices too, can not be beaten.
27 June 2023
The metal magasin...
I received the Metal magasin for the Stinger II Tactical. It looks good and produced with nice details.
But i'm not satisfied at all about the magasin, considering the price of Euro 250,-.
The picatinny rails are not good! They are to 'low' for putting all the items on the magasin as it was possible with the 'raisen' picatinny rails on the polymer magasin. It was possible to buy them and it was necesarry for putting the Tactical arrow quivers on both sides of the magasin in combination with a red dot sight.
But on the metal magasin the combination won't fit at all and the red dot sight doesn't fit on top of the metal magasin; the front sight of the magazine lid is in the way. Why didn't Steambow make the right Picatinny rails on the metal magasin? Commercial thinking? Putting the higher polymer rails made for the polymer magasin on the metal magasin isn't possible; the screw holes arn't on the same place! Steambow offered me a 3d printed solution in the form of a higher picatinny rail. Am i the only one who has this problem? Very disappointed about he metal magasin...and Steambow, because it looks like commercial thinking, so they can sell separated rails, special made for the metal magasin!
6 June 2023
Reply from Steambow GmbH
Hello,
the solution is already in production. The damping plate compensates for the height difference and dampens the vibrations for the sighting unit.
Best regards
Your Steambow-Team
Very positive experience
Very positive experience. Fast delevery and the item was in excellent condition.
21 May 2023
Fantastic products
Fantastic products, Quick and easy to order and deliver. Good communication even with language barrier,
The extras for some of the bows could be standard - thumbscrews, and you should be able to choose which parts you want, without having to the standard issue first.
Other than that great products, going to purchase again.
1 May 2023
Can not change order after submitting
Can not change order after submitting, that cost me extra shipping costs and the rabbat code of 10%.
Delivery at self was good. Product is great.
1 May 2023
Reply from Steambow GmbH
Hello Herm, we are sorry, but in our FAQ you can see, that the Orders are processed automatically, so subsequent changes or additions are not possible. Best regards Steambow Team
Innovative product
Innovative product, an excellent crossbow with a superb range of well thought out accessories. Fast dispatch. AA+++ customer support. Great customisation
6 April 2023
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