Steambow Inc. Reviews 617

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their outstanding quality and robust build, often highlighting their effectiveness and impressive design. Many people are particularly impressed with the fast and reliable delivery service, noting that items arrive promptly and as advertised. The overall service is frequently described as professional and efficient, with many appreciating the ease of ordering and the helpfulness of the staff. However, some customers also noted issues with defective products upon arrival, such as cracked parts or items not fitting correctly. There were also occasional complaints about delivery problems, with some experiencing delays or packages being mishandled by the shipping carrier.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as high-quality,... See more

Delivery service

Customers had positive experiences with delivery service, with many praising the fast shipping and timely... See more

Order

People report ambiguous experiences with order fulfillment, with many customers expressing satisfaction with... See more

Service

Consumers find service to be positive, with many reviewers expressing overall satisfaction and highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you for the new M10. It is an excellent product and well-made. Its smooth action makes it enjoyable for longer target practices. No flaws have been seen as noted on negative reviews. Overall, it... See more

Rated 5 out of 5 stars

I've never owned a crossbow of any type, so I was a little skeptical about its power, range, and effectiveness. And I was worried about the "draw" being too much for me in my weakened state. All my fe... See more

Rated 5 out of 5 stars

Everything that I expected tough reliable and altogether a great bow.the aluminum bolts are slippery for magazine need to hold 4 down before they stay in place but the carbon 1s work well .over all a... See more

Rated 5 out of 5 stars

I received one (out of two; another one is normal) defective magazine (it didn't hold arrows). I contacted the returns department and asked for a new one. They told me to send them the defective one... See more


Company details

  1. Archery Shop

Written by the company

Steambow is an Austrian manufacturer of high-end archery products. Our team is constantly looking for ways to adapt and keep crossbows and bows relevant for contemporary uses such as hunting, self-defense or leisure. To do this, we use innovative ideas, modern materials and the latest manufacturing technologies.


Contact info

4.1

Great

TrustScore 4 out of 5

617 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quality You Can Count On

Impressed with the quality of the M-10 system and the customer service from Steambow. Would definitely do business with them again and would recommend with confidence to anyone interested in crossbows.

17 February 2025
Rated 5 out of 5 stars

When I requested help, I was treated like a favorite Auntie.

I have zero experience with crossbows, so I emailed and asked for assistance in selection. Lukas emailed back and patiently explained a few things, answered all of my questions, and shared his experience when I wanted a few accessories. Lukas offered comfort when my shipping experience went awry (no fault of Steambow). As a consumer, my positive customer experience with Steambow will not be forgotten; all interactions made me feel valued. Thank you Lukas and Steambow! This has been a Stand-Out consumer experience and I appreciate your company! Later Gators, T

12 February 2025
Rated 5 out of 5 stars

Steambow is a great product Line

Steambow is a great product Line. I like the idea of making small crossbows with magazines containing multiple arrows.This is great. What, I really like about Steambow is the speed of their service, their shipping. I appreciate it very much. I recommend them to all those interested. Thanks to Steambow.

1 February 2025
Rated 5 out of 5 stars

No instructions

The bow is awesome and the packaging was excellent and well organized. However I had to get on Youtube to make sure I assembled it correctly. Not sure if the instructions were inadvertently left out or they are just not included. I got 2 and neither had instructions.

28 January 2025
Rated 4 out of 5 stars

Positives and Negatives.

Ok, so I would have given 5 stars as the m10 is as advertised and very good construction.. The best quality item I've bought online in quite a while. But.... There should definitely be more detailed assembly instructions in the box as the videos leave out a lot as well. I've worked in manufacturing of cutting edge products and know how challenging putting together a cost effective assembly instruction for the box, so I somewhat understand.. Customer service gets zero stars from me though. They were somewhat responsive until I completed the purchase, but are ghosts now. I didn't receive the rail lube, and the extra limb I ordered was the 75lb instead of the 120lb limb I requested. I have tried calling and sending emails to no avail. I would be willing to pay any increase in price for the 120lb limb, as I was only charged for the 75lb, and also would like to purchase the red dot sight and some other goodies, but not comfortable doing that until I get the original order settled properly... One more thing. The back plastic caps on the bolts come out and will shred the string if used. They should be glued in. Can someone from steambow please respond to me. Great product, but just a few unacceptable hiccups in Customer svc.

27 January 2025
Rated 4 out of 5 stars

Great product with one exception

Great product with one exception. the end tips you get are plastic and pretty much break right away, and you have to order metal tips from them. this item should come with the metal tips, if the plastic ones are known to fail.
and when the plastic tips fail they act like a grenade and send hard plastic shrapnel everywhere.
after replacing the tips with metal it works great and i think this is a fantastic rig.

28 January 2025
Rated 3 out of 5 stars

Packaging could be 10x times better…

Packaging could be 10x times better than just a couple zip ties, the little sight on the front is basically pointless so don't expect something useful on that. Magazines are alright wouldn't stuff 10 bolts in it like they say it can hold. Assembly directions are probably the worst I've ever come across. I've only shot it a couple times since I don't have an actual useful sight on it. Cool concept but defiantly get a red dot or something for it.

29 January 2025
Rated 4 out of 5 stars

Everything has been very great as far…

Everything has been very great as far as my Steambow ownership. My only complaint is that the speedloader for the AR-6 models strips the fletchings off of the bolts. Any advice on reattaching these to the bolts when pushed off by loading into speedloader?

28 January 2025

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