Steel Vintage Bikes Reviews 

474
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I was exstremly dissapointed with the quality of a recent jersey purchase . The issue is that after sending you 5 emails you have not replied . I have done everything required to get the return... See more

Rated 5 out of 5 stars

I bought a pair of Campagnolo Super Record Track Pedals with Christophe Toe Clips. They arrived promptly, well packaged, exactly as described and at a fair price. Great stuff! There's a wi... See more

Company replied

Rated 5 out of 5 stars

I bought their 2 vintage bikes books. Incredible value. Beautiful, gorgeous books! Very high quality pictures and paper. Well designed simple layouts with great information and history. Excellent and... See more

Rated 5 out of 5 stars

Have purchased a few bikes here. Customer service has been awesome. Response times to enquires is prompt and efficient despite vastly different time zones. Bikes are packaged extremely well and have a... See more

Company details

  1. Road Cycling

Written by the company

Steel Vintage Bikes is an online shop for vintage steel bicycles and parts, based in Berlin. Fast & secure world wide shipping with FedEx.


Contact info

3.8

Great

TrustScore 4 out of 5

474 reviews

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No recent history of asking for reviews

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3.8

All reviews

(474)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall good service

Overall, good service and nice place with high quality bikes. I was a little disappointed, however, that my brand new bike developed a front wheel alignment issue within a week or so from purchase. I took the wheel in, however, and they corrected the problem promptly.

6 November 2021
Rated 5 out of 5 stars

SVB is a great company for steel bikes!

SVB worked very hard and communicated well to get a steel bike I ordered to ship to the USA. They even gave me a discount on shipping. Great communication and the bike was packed well. They even included extras like a vintage bike book, calendars and new bar end plugs for my bike purchase!

5 November 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a great biking shirt for my…

I ordered a great biking shirt for my husband in time for his birthday - delivery exceeded expectations, it arrived in two days! He loved it of course, a classic.
Just a caution to others, since in contains wool, reshape while wet and it looks terrific.

29 October 2021
Rated 5 out of 5 stars

Outstanding Service

Always a great experience to deal with Steel Vintage Bikes. Love the Vittoria 1976 shoes and my Calendar. Answered questions quickly and shoes were in New Zealand within a week.
John

11 October 2021
Steel Vintage Bikes logo

Reply from Steel Vintage Bikes

We're glad to hear that you're happy with your products!
We wish you the best with it.
best wishes,
Team SVB

Rated 3 out of 5 stars

Company good but cautionary tale

First off let me say that the company's communication is excellent. As soon as you put in an inquiry it is answered ASAP. They are also very friendly.
This is more of a cautionary experience that may or may not relate to other customer's experience.
I ordered ITM scatto handlebars from the SVB's website. They were branded exactly like the ones I am replacing. Exact same markings. I ordered size 44cm (mine are marked 44cm and measure 44cm from centre to centre and 42 cm from tip to tip.
When I received mine they were marked 46cm. I inquired about my order. They got back to me quickly but stated that their 46 measure 44 centre to centre and 46 tip to tip so when you order 44 you're actually ordering 46. Somehow what seems to be the exact same product is totally different.
What this means is that ordering vintage bike parts online is iffy at best and when the company is far away you are really taking your chances. Not anyones fault necessarily but when you can't see it up close you never know what you are going to get.
My suggestion would to be to put all the dimensions on the website: Tip to tip as well as centre to centre ( I couldn't find tip to tip).
If I lived close I would use SVB's again but given the distance, cost and chances for mistakes I'll take a pass next time.

6 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent buying experience

The general experience has been very good, with first competent answers to questions on the item I was interested in and then a very quick shipping process. The impression has been one of reliability and competence.

5 October 2021
Rated 2 out of 5 stars

Still have not received bike...

Still have not received the bike I ordered.

Troubles with DHL.

I ordered two bikes from Classic Steel Bikes and would get the bike in a few days in the USA.

Communication has been pretty good overall.

1 October 2021

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