Steel Blue USA Reviews 

258
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's exceptional comfort, often noting no painful break-in period and solid support for long days on their feet. Many appreciate the high quality and durability, with boots holding up well even in harsh environments. Reviewers also highlight the stylish designs and practical features like easy-to-use zippers. The company's customer service also receives positive remarks for being helpful and efficient. People value the wide variety of products, including options like hot pink steel-toe boots, catering to diverse needs and styles. Many customers express strong loyalty, stating they will continue to purchase these boots due to their overall excellent performance and comfort.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the comfort,... See more

Quality

Customers had positive experiences with quality, highlighting the durability and comfort of the products,... See more

User experience

Users describe positive interactions with the user experience, highlighting the functionality and ease of use... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Certified worksite, industry events, and weekend approved. Been rocking the pink steel toe boots for over a year and from day one, no painful break-in period, just solid support and cushioning that ho... See more

Rated 5 out of 5 stars

Both pairs of Steel Blue I own are extremely comfortable. The leather pair is a little more dressy/great ankle support for working in the woods/outdoor jobsites & the other pair is great for on your... See more

Rated 5 out of 5 stars

I've worn steel blue boots for 7 years, and won't switch to anything else. They take a minute to get broke in compared to other boots, but they have held up better than any other boot I've worn for th... See more

Rated 5 out of 5 stars

By far the best company for a safety work shoe with comfortable fit AND the stylish expression women crave. Not many companies offer you such a vast variety of steel toe, much less a pair available i... See more


Company details

  1. Shoe Wholesaler
  2. Foot Care
  3. Safety equipment supplier

Written by the company

Great tradespeople require the best equipment and boots are no exception. As a tradie your boots are more than just something you wear on your feet, they are a tool of your trade. We’ve been making work boots that fit you and fit your craft since 1995 so you can perform at your best for as long as it takes to finish the job. Steel Blue boots take whole body comfort in mind with the Trisole Comfort Technology. This technology is made up of three sections – our patented Ortho Rebound® Footbed, a midsole and an outsole. We have strategically placed pads made of high-tech PORON® in the sole and under your foot’s peak stress areas to give you unmatched comfort ad bounce for a full day of work. Backed by a 100% comfort guarantee, our boots can now be seen across the world.

Steel Blue Built for comfort, made for work

Written by the company

100% Comfort Guarantee
Our 100% Comfort Guarantee means if you’re not happy in the first 60 days, you’ll get your money back.

100% Comfort Guarantee

Steel Blue stands behind the comfort and quality of our work boots with our 60-Day 100% Comfort Guarantee.!

Steel Blue stands behind the comfort and quality of our work boots with our 60-Day 100% Comfort Guarantee.!
If your Steel Blue boots are not comfortable enough for you to wear from day one you can return them with in the first 60 days, no questions asked.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

258 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(258)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Women's Hobart Boots

I have a pair of the women's Hobart boots, and I LOVE them. They are probably the most comfortable boots I have ever worn. I took a trip to Greenland for work in Feb and I wore them every day. Not only were they comfortable but also, they keep my feet nice and toasty in the -27-degree weather. My husband has a pair too and he loves to slip them every time we leave the house. They go well with Jeans or dressier pants. I have also received multiple compliments from random people about my boots. They are simply the best!

20 June 2023
Unprompted review
Rated 5 out of 5 stars

This will be my second pair of boots

This will be my second pair of boots, the 1st ones lasted over 2yrs, when I say these are the most comfortable work boots I've ever worn, I'm not exaggerating! Michael Prescott, a Blue Steel representative, introduced them to me. He's a great guy that believes and stands behind this product. I'm definitely a for life customer!

19 June 2023
Unprompted review
Rated 1 out of 5 stars

10% quality guarantee !!!!

100% comfort guarantee !!!!
More like 100% waste of money.

I purchased these boots 7 months ago, only to find the boots are totally unusable due to the zip.
I contacted the company I purchased these from only to be told they only have a 6 month warranty.
£130.00 for 7 months is very disappointing, and to add insult I contacted the steelblue directly…still waiting.
I have had Cheaper boots that have lasted way longer, in-fact if you think about it, you could have 4 brand new pairs a year for the cost of these.
Don’t take my word alone, read the online reviews, they are not as good as they say.
100% comfort but not even 10% quality.

18 June 2023
Unprompted review
Steel Blue USA logo

Reply from Steel Blue USA

Hello Richard. I am sorry this happened to you. Will you please email me directly so I can help you further? courtney.bedoya@steelblue.com

Rated 1 out of 5 stars

SteelBlue Zipper jam, hardly used.

Purchase SteelBlue Boot and hardly used them. Then the Zipper jammed open on one boot. The other boot Zipper is starting to slide badly so it will most likely jam soon I suspect. SteelBlue did not even want to look at the boot and said it only has a 6 month warranty. Not sure how SteelBlue can keep tabs on their quality if they don't even considering inspections a fault of a boots that has hardly been used.

2 April 2023
Unprompted review
Steel Blue USA logo

Reply from Steel Blue USA

Hello Rocco. I am sorry this happened to you. Please email me directly so I can make sure your issue is resolved. courtney.bedoya@steelblue.com

Rated 1 out of 5 stars

I've been wearing my work boots

I've been wearing my work boots, yesterday and today. I've noticed that my feet hurts with my new shoes. I'm not really happy with my purchase.

8 June 2023
Unprompted review
Steel Blue USA logo

Reply from Steel Blue USA

Hello. I'd like to hear more about your experience. Can you please reach out to me directly so I can help resolve the situation? courtney.bedoya@steelblue.com

Rated 5 out of 5 stars

Really comfortable and was very happy…

Really comfortable and was very happy until one of the eyelets broke off in first few months. Update 06.06.23 The customer service is the best ever, after sending pics of my old boots with the issue they sent me a brand new pair. Will never buy any other boots then Steel Blue.

11 May 2023
Unprompted review
Steel Blue USA logo

Reply from Steel Blue USA

Hello Tony. I am so sorry to hear about your experience. Please reach out to me directly so I can help you resolve this situation. courtney.bedoya@steelblue.com

Rated 1 out of 5 stars

Not Comfortable, Rub on Foot, Not a Good Fit, Poor Internal Padding

Not all that comfortable at all, the only thing that make them somewhat comfortable is the insole and a rubber section below the insole on the heel section.

You could effectively buy a decent insole for any other cheaper boot and get the same result.

The main reason I bought these were for the zip, however they were too uncomfortable for me and these are the reasons why.

1. The underside of the lace up section is poorly padded, especialy at the bottom end, so the stitching and leather rubs on the upper foot.

2. The steel toe cap is padded but i'd say it could be improved as again it can rub on the foot when toeas are fully bent whilst kneeling.

3. Back of the heel section is not padded at all has a hard section rubs against heel, most of the cheaper boots are padded at various supportive points including back of heel.

4. lack of key padding and posssibly also a trangely wide ankle section means your foot ends up sliding around and is not a comfortable fit, ynless wearing thick pair of socks and strangle tight the the laces from ankle up.

These are the major defects that I have noticed , having normally bough boots for around £20 -£40 which I found were ok for a few hours a day, I was recomended these as being comfortable, I expected much better quality , fit and comfort at at £120 price mark, but sadly they were not all that and I had to re-sell them at a loss, I should add that they are also heavy.

I have found much better boots that dont require break in and are comfortable with no issues, the V12 range are much better boots , I have not had any of the above issues and require no break in and the added advantage of being waterproof and they also come with a 200 day guarantee.

28 May 2023
Unprompted review
Steel Blue USA logo

Reply from Steel Blue USA

Hello. I am sorry to hear about this experience. I would like to discuss this in more detail. Please shoot me an email to see if we can resolve this situation. courtney.bedoya@steelblue.com

Rated 5 out of 5 stars

Best work boots ever

These boots are the most comfortable boots I’ve ever worn!
They seem to be really well put together! They are a very stylish work boot! They also delivered them to my house in a timely manner!
I would recommend these boots to anyone!

22 May 2023
Unprompted review
Rated 5 out of 5 stars

There is nothing better than putting on…

There is nothing better than putting on a brand-new pair of Steel Blues and feeling the support and comfort straight away.
I have been wearing Safety Boots for over 40 years and my Steel Blues are by far the Best.

22 May 2023
Unprompted review
Rated 1 out of 5 stars

Cheap knockoff of the work boots they used to be

Both my Husband and Myself have loved Steel Blue boots, but the changes to cheaper products to make their boot have made them absolute rubbish (with an expensive price tag). We have taken them to where we purchased them from and told by RSEA and Steel Blue they are outside the 6 MONTH warranty. Steel Blue said the boots fell apart due to “constant water”. Yes they have come into contact with water as they are work boots. Yes they have gotten wet they are work boot, but nothing excessively or over the top.
We have since swapped boots and won’t buy Steel Blue poorly, cheaply made boots. The sale assistant said that they have had this issue with Steel Blue boots time and time again.

7 May 2023
Unprompted review
Steel Blue USA logo

Reply from Steel Blue USA

I’m sorry to hear about this situation. Steel Blue boots are known for their quality and durability. We have used the same high-quality materials and manufacturing facility for the past 25 years. Our boots are tested on a regular basis to ensure every pair meets the highest standards. While they are work boots and can take quite a beating, they are not indestructible or waterproof.

Rated 4 out of 5 stars

So far so good

So far, so good. I've had my boots about a month. Still breaking them in. They just keep getting more and more comfortable each day as I wear them. Good fit. Good quality. Excited to see how long they last.

4 May 2023
Unprompted review
Rated 5 out of 5 stars

Steel Blue boots are high-quality

Steel Blue boots are high-quality, comfortable, and look great! These boots will last me a lifetime. The customer service is amazing and they will work with you to make sure you are 100% satisfied no matter what. I highly recommend Steel Blue for any company or individual looking for new boots!

29 March 2023
Unprompted review
Rated 3 out of 5 stars

Average boot

Boots tore the heals off of me for the first two weeks. I persevered wearing them as people said they were comfortable, they have a breaking in period I wasn't expecting to go through. There not to bad now atleast.

19 April 2023
Unprompted review
Steel Blue USA logo

Reply from Steel Blue USA

Hello Cody. I am so sorry you had a bad experience with a pair of our boots. Please reach out to me directly so we can learn more and see if we can fix the situation. courtney.bedoya@steelblue.com

Rated 5 out of 5 stars

I signed up as a Steel Blue VIP and won…

I signed up as a Steel Blue VIP and won the best pair of work boots I have ever owned! And they are purple! These are so comfortable and cute. These boots support my ankles while walking my 7 acre property and my feet aren’t killing me when I’m helping with the clearing and working the plant nursery. Love my new Steel Blue Boots!!!

28 March 2023
Unprompted review
Rated 1 out of 5 stars

Fell apart —TWICE!

STAY AWAY!!! Upon writing the following review, Steel Blue promptly contacted me and sent a new pair 1/2-size larger for free. However after less than a month of wear the leather has already worn down on the toes. A hole in the toe after a MONTH!?

Fell apart, inside and out, in just six months. These boots have ~1000hr of work time, and I've worn through the hide on both toes, worn through the insulation behind both heels and both toes . . . Do cows in Australia not get cold enough, or are they using kangaroo hide for these weak WEAK boots? Most expensive I've ever owned, lasted !0% of what they should have lasted. NEVER AGAIN.

18 February 2023
Unprompted review
Steel Blue USA logo

Reply from Steel Blue USA

Hello Craig. It sounds like you got a lemon of a boot. I am sorry you had such a bad experience. This is not typical of our boots. We would like an opportunity to make it right. Please email me at courtney.bedoya@steelblue.com so I can start the process of sending you a pair of boots at no cost to you.

Rated 5 out of 5 stars

Amazing Boot

I work for Chucks boots and there are so many brands that we offer. Under no circumstances are we told what to sell, we make sure the boot is the right fit for the customer and Steel Blue fits right about 95% of time for the customer. We constantly have customers who come in with the stigma of staying with their comfort but as soon as they try on a pair, they are beyond surprised of the feel, fit, comfort and weight of the boot. You need to try on a pair if you haven't already, you'll be glad you did.

1 December 2022
Unprompted review

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