Steel City I.T Reviews 

138
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast repairs, highly affordable pricing, and welcoming staff members who take the time to explain technical faults in great detail. Reviewers emphasize that broken devices such as gaming consoles and laptops are handled with professional care and deep knowledge. People also appreciate the outstanding communication, regular photo updates shared during the work, and practical maintenance advice provided throughout the service. Many consumers note that damaged equipment is restored successfully and returned in top working condition, making this local business a highly reliable and trusted choice for future technical needs.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the fast, professional, and reliable... See more

Staff

Reviewers mention positive feedback about staff, highlighting an amazing and professional service from start... See more

Price

Clients share positive opinions on price, consistently highlighting fair, affordable, and reasonable costs... See more

Product

Consumers experience mixed and uncertain product outcomes. While some report successful console and laptop... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service, quick response and speedy repair. Ps5 suffered blue light of death randomly and was fixed within a day and a half (I dropped it off late on Monday) . Fair price and excellent knowle... See more

Rated 5 out of 5 stars

My son was having ongoing problems with his PlayStation 5 console overheating and getting the error message on screen. I contacted Steel City IT. Rich diagnosed the Liquid Metal issue. I was able to b... See more

Rated 5 out of 5 stars

I had an acetone spill and Richard at Steel City I.T got it repaired within 4 days! Affordable pricing, very efficient and friendly, would definitely recommend.

Rated 5 out of 5 stars

I took my playstation 5 to Richard at steel city I,T for a hdmi repair, I received 5 star service. Richard is very helpful and knowledgeable. I will definitely use him again and recommend him to fa... See more


Company details

  1. Computer repair service

Written by the company

At Steel City IT, we specialise in the repairs others turn away. From precision micro-soldering and complex logic board diagnostics to liquid damage restoration and HDMI port replacements, we bring your devices back to life with surgical precision. Whether it’s your daily-driver laptop, a next-gen gaming console, or a cherished retro system, we use genuine parts and transparent pricing to ensure your tech stays reliable. We’re proud to serve the Sheffield community with a simple promise: professional excellence and honest, local service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

138 reviews

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No recent history of asking for reviews

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4.7

All reviews

(138)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Nintendo Switch repair

Richard repaired my daughters Nintendo Switch within 24 hours. He quickly found the problem and fixed it for a very reasonable price. He was very knowledgeable and explained the fault clearly in a way I could easily understand. Would highly recommend Steel City ICT Services.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Liquid spillage - fixed!!

Called Richard as I’d spilt hot chocolate on my GF laptop! Rang him in a bit of a panic he was so great, told me to come straight round, set my expectations with outcome and price. Job done within a few hours. Kept me updated throughout the whole process. Would 100% recommend.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Top quality service

Top quality service from start to finish! I had an issue with my PS5 so phoned up and Rich identified the problem within seconds. He managed to repair what I thought was an unsalvageable console and return it to me with unmatched precision. I have had an amazing experience with Steel City IT from the very start and will be using their services again - thank you!

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant! Kept me updated at every step, really quick service. Will definitely use again is needed, highly recommend

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Black Death Screen iMac 😞

I’ve got a 2013 iMac which suddenly blew leaving me with a black screen. I tried everything, I could hear the starting chime when turning on but nothing on screen. Took it to Richard who I must say did a thorough job of investigating the problem and after installing a reconditioned board the issue was solved. All the way through the process Richard kept me informed of the progress by phone and messages, showing me pictures of the work through the whole process. Can’t recommend highly enough. His commitment and love of the work he does is second to none. Many thanks

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Steel City IT goes above and beyond, highly recommend

I came to Rich with a PC which I tried to build. The PC did not turn on. Rich quickly identified the issues, helped me decide on parts that needed changing and put the whole thing together for me. Then he ensured the whole system was up and running for me with advice on how to maintain it. I can't recommend Steel City IT enough and I will for sure be coming back if I need any help with tech.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Switch oled screen

My sons switch oled screen needed replacing due to damage. Richard sourced a replacement straight away and had the console fixed within a couple of days. Works as new and looks great. Very happy with the result. Friendly and efficient service.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Speedy and professional service

My laptop needed a new keyboard and Rich got it replaced really quickly and for a very reasonable price. He also gave it a good clean and also gave advice for keeping it that way. He obviously knows what he's talking about. I don't know much about electronics, but I recognise someone who's passionate about a subject and knows what they're doing. He offers a really professional service and I wouldn't hesitate to recommend him to friends and family.

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Gaming PC fix

Had some issues with my PC rig shutting off randomly & other various issues. Took my PC to Rich and had a service, clean & new CPU fitted.
Rich was informative and helpful to describe what was wrong & what needed doing.
Managed to get everything done in practically a day.
I will definitely use Rich for any future upgrades or issues.

Thanks again

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Ps5 controller stick drift

So happy I had a controller that had stick drift and was unsure if it could be fix thankful Richard was super kind and helpful fix it without a problem I would recommend him to anyone who has any issues in the future 😊

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Fast, fair, honest and informative

I’d been having problems with my PS5 HDMI port, I contacted Steel City IT and Richard was very helpful, the turnaround was 3days and was a fair price for fixing, he didn’t rip me off, was honest, which is always daunting as a first time user. He also had great knowledge in this area. The PS5 works fantastic now, thankyou Richard for your help in repairing the damage! I will definitely use again if any problems occur in the future

19 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Richard was Very knowledgeable and professional throughout my experience. I would highly recommend Steel City IT.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

PS4 repair

I took my grandsons PS4 to Richard he did a great job. He kept me informed as to what was wrong with it and actually repaired it in a couple of hour. Great service very friendly will definitely use again. Thanks

6 March 2024
Unprompted review

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