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Stellar Gates Reviews 

194
•
TrustScore 5 out of 5

4.9

Garden centre
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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their sturdy construction, superb design, and high-grade materials, often exceeding expectations with excellent joinery and robust fittings. Reviewers also commend the smooth ordering process, highlighting the easy-to-use website and helpful online assistance. Communication regarding production and delivery updates is frequently excellent, with many appreciating the prompt, hassle-free service, and products arriving well-packaged and on time.

What people talk about most

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the product's... See more

Product

Reviewers consistently express satisfaction with the product, highlighting its fantastic quality and... See more

Delivery service

People report positive experiences with delivery service, often highlighting promptness and good... See more

Order

Customers had positive experiences with the ordering process, finding it easy and straightforward, with... See more

Service

Consumers find service to be positive, with many reviewers describing it as brilliant and excellent overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Scandinavian Redwood Gate was manufactured to perfection and is very sturdy. The post supplied was the correct size for the gate. The product received was finely sanded. Superb design, so no see-th... See more

Rated 5 out of 5 stars

I can thoroughly recommend Stellar Gates . Beautiful 6ft back gate in Ikoyo wood, which will outlive me and is secure with it’s bolt lock. Communication was excellent by phone helping me with my or... See more

Rated 5 out of 5 stars

Easy to use website, really helpful when I needed to clarify a couple of things and I am delighted with the end product. Communication around delivery dates worked well. Would definitely recommend. Wi... See more

Rated 5 out of 5 stars

Having searched for the ideal garden side gate at a fair price, we came across Stella Gates, and what a great choice it proved to be. With a flexible range of sizes available, ordering was easy, and a... See more

Company details

  1. #35 of 190 best companies in Garden centre

Written by the company

Manufacturers and suppliers of quality wooden gates delivered nationwide.

Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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4.9

All reviews

(194)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Unbelievable service

Unbelievable service, when I asked if my order could be fasted tracked to allow me to finish a job…it was no problem and I would use this company again.
Great quality friendly service.

10 September 2024
Rated 5 out of 5 stars

New softwood side gate from Stellar Gates

So pleased with my new softwood side gate. From ordering to delivery it was a great service from Stellar Gates. I painted my gate in black BEDEC Barn Paint and fitted it myself, very happy with the quality and look of the gate which replaced a 5 year old rotting gate. I think this one will last a long time.

17 September 2024
Unprompted review
Rated 3 out of 5 stars

The gate arrived

The gate looks fab, but considering it was hand made and expensive I expected a little feedback. You know, we have started building your gate it will arrive this date.
A request I asked for not acknowledged but nothing. The gat just turned up.
The gate arrived very well protected via two different couriers, one for the gate the other fixings. Just letting you know this 🤔
I have yet to fit the gate but hopefully there shouldn’t be any problems.
Did they plant the tree, who knows !

3 September 2024
Stellar Gates logo

Reply from Stellar Gates

Thank you for your feedback! We're very glad to hear you are happy with the gate.
I am surprised that you didn't receive the updates on your order. We do send an email once the order has gone into production and again once the order has been booked in with the courier. Both of these include estimated delivery dates. The emails may have gone into your spam folder. Our courier then supply a 3 hour time slot for the delivery date plus tracking throughout the day.
We are signed up to Ecologi who plant a tree with every order made through our online store. You can track the amount of trees planted on their website.
Thank you again for your feedback and hope everything goes well with the install!

Rated 5 out of 5 stars

This was the 2nd side garden gate that…

This was the 2nd side garden gate that I have purchased from Stellar Gates. The quality of construction was equally as good as the first one which I purchased a few years ago. Delivered on time, hinge pack and gate furniture all good quality too. I would highly recommend Stellar Gates Ltd to anyone.

15 July 2024
Rated 5 out of 5 stars

Great product and service

I needed the gates quickly and rang to ask whether Stellar could expedite. The guy came straight back over the weekend and then delivered as promised.

Iroko gates protected with Tung Oil - superb

23 July 2024

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