Stepiconic Reviews 108

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great service as usual. Been coming to Stepiconic since 2021. The brother always looks after me

Rated 5 out of 5 stars

Ordered 2 tracksuits they came at a reasonable time frame! Despite Royal Mail going on strike and bank holidays ect I messaged them and had quick reply’s… brilliant packaging and good quality clothing... See more

Company replied

Rated 5 out of 5 stars

I’ve seen multiple people selling kits but I have to admit there not as good as Stepiconic. Brilliant quality and reasonable prices. Way better than spending way more money at jd when they sell the sa... See more

Rated 5 out of 5 stars

I ordered the PSG x Balmain T-shirt. The T-shirt was true to size. Fit perfectly. The service was brilliant, I messaged just to ask something an got a response within 20 minutes which was great. Deliv... See more


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

108 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Ordered yesterday arrived today‼️…

Ordered yesterday arrived today‼️ exceptional service.

22 December 2022
Unprompted review
Stepiconic logo

Reply from Stepiconic

Thank you for the 5* rating. We appreciate your support and its great to see your happy with the service provided. we hope this is the case every time you decide to shop with us!

Happy Holidays <3

Rated 1 out of 5 stars

20 days later still no product

Ordered an England shirt for the World Cup 20 days later still no shirt . When I questioned where product was I was met with quite a rude response . Do not order from here I repeat DO NOT ORDER!!!!! Still waiting for refund so will update if I receive or not

17 December 2022
Unprompted review
Stepiconic logo

Reply from Stepiconic

Hi Daniel, I believe someone has contacted you in regards to your inquiry and we have Gave you a full refund which has now reached the payment method you have paid with. I do apologies for the experience you've had with us on this occasion.

Rated 5 out of 5 stars

Jordan x psg tracksuit

Just received my first order from stepiconic, it was a tracksuit for my brother and he loved it! The quality was amazing. Will deffo be ordering more soon

26 November 2022
Unprompted review
Rated 5 out of 5 stars

Place an order for a shirt and the…

Place an order for a shirt and the person I spoke to about this was more than happy help and have an alternative ready and waiting for me and sent the same day will be more than happy to order from then again

14 November 2022
Unprompted review
Rated 5 out of 5 stars

Instagram order

Ordered from one of their instagram sales yesterday received within 2 days ! Outstanding service and brilliant products.

14 November 2022
Unprompted review
Rated 5 out of 5 stars

Step Iconic Review

I have been shopping with Step Iconic for around 8 months now , they always provide a consistent reliable service. All of there clothes are to the highest of standard and always go the extra mile for their customers helping with all of their needs and enquiries couldn't recommend them enough ⭐️⭐️⭐️⭐️⭐️

13 November 2022
Unprompted review
Rated 5 out of 5 stars

Recently placed my 3rd order with…

Recently placed my 3rd order with Stepiconic and yet again very impressed with the speed of delivery, the communication, the quality of the products and the sizing. Very impressed and will continue to order from them.

27 October 2022
Unprompted review
Rated 2 out of 5 stars

Not very good at replying to customer…

Not very good at replying to customer emails or dms this wasn’t the first I was let down but I thought I’d give them a second chance not very professional even though the website looks great doesn’t match the customer services at all disappointed

31 May 2022
Unprompted review
Rated 1 out of 5 stars

Never recieved the shirt I ordered

Never recieved the shirt I ordered. Mails are not answered. :-(
Very disapointed.

11 April 2022
Unprompted review
Stepiconic logo

Reply from Stepiconic

Hi Laurens,
Thank you for taking the time to leave us a review.

I am sorry to hear that your experience with us on this occasion was not as well as wed like. I believe that a member of staff has informed you regarding the order and its details and a full refund was given. Its with great regret to see this happening and we hope your next purchase will be as good as everyone elses.

Kind regards

Rated 1 out of 5 stars

Do not buy from this site as it's a…

Do not buy from this site as it's a scam. Items not received and seller doesn't respond to requests and only way you can get in touch is social media

23 February 2022
Unprompted review
Stepiconic logo

Reply from Stepiconic

Hi Jackie,
Thanks for taking time to leave us a review. Firstly wed like to apologies for your experience with us on this occasion. We aim to respond to everyones enquires some take longer than others. Our number is on our social media platforms and its very easy to contact a member of staff in several ways.

- Website enquiry
-Through instagram direct messages
- Facebook Messages
- Our contact phone number
- Whatsapp.

We hope your next experience with us if you choose to shop will have a better and more postive outcome.
K

Rated 1 out of 5 stars

I ordered a PSG Quarter Zip Tracksuit…

I ordered a PSG Quarter Zip Tracksuit and I was told that I would recieve a confirmation mail to my personal gmail within 12 hours after the payment was done. Did not recieve any confirmation regaring my order and when I logged into my personal account at Stepiconic it stated that I had not ordered anything..... I was withdrawn 75£ from my bank account and these lot are not even answering my DMs or any mails that I have been sending to them. Scammers

9 September 2021
Unprompted review
Rated 1 out of 5 stars

Looked everywhere for the Liverpool…

Looked everywhere for the Liverpool quarter zip 2019 tracksuit only these seemed to have it in stock. a little pricey but looked the business. Ordered it and the confirmation e-mail had a tracking link which didnt work. No replies to any mail I sent and after a week of trying i eventually got through to find no stock. I would be very careful with these.

27 August 2021
Unprompted review

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