Grace was fantastic in dealing with my account query — she took the time to listen, understand what was needed and quickly set about resolving it. We are a large site with lots of moving parts, but Gr... See more
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Stericycle is a leading global provider of specialist clinical waste management. Through safe, responsible and sustainable products and services, Stericycle helps our customers remain compliant while protecting the health and well-being of the people and communities they serve. In doing so, Stericycle is shaping a healthier and safer world for everyone, everywhere, every day.
Indigo House, Sussez Avenue, LS10 2LF, Leeds, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 24 hours
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I want to thank Stericycle for their excellent service. Abigail was especially helpful and efficient—she made the entire process smooth and stress-free. Her professionalism and friendly attitude were greatly appreciated!
I am very happy with the service that have received recently from Megan - she is always very quick to respond and goes the extra mile to ensure our business needs are met.
Mark my customer service advisor was quick to respond and send the info I required. Thank you
Very satisfied with Abigails assistance. Without any delay she always responds and get enquiry actioned. Happy with the service.
Good and easy communication with staff, such as Abigail, when updating details as a service that has clinical waste collected from Stericycle
Excellent service this morning ,needed a rearrangement of new bin and guy on phone was exceptional. Sorry forgot name of gent
Always good communication with Martin who always helps with any questions I have. Happy with the service from Stericycle and used them for the past 7 years without any issues.
quick response from Martin letting me know that my request would be solved soon
Customer services great communication with Martin
Excellent service from Ian.
I find the replacement of the sharps containers to speedy and arrangements are always trouble free.
Abigail was able to help with my enquiry, I am very grateful as my portal access wouldn't work, but she made surre that I got the information I needed
Many Thanks
Emmanuel has been a great help. Very efficient and emails back quickly when a query is raised.
Abigail was very helpful and did her best to sort out my problem which seems to be recurring. She really tries to help and is an excellent customer support.
Abigail was very helpful on the phone. She clearly explained the actions she was going to take to try and arrange an earlier collection. She also provided additional information regarding our collections. I was very impressed with her professionalism and clarity.
very helpful and polite, sorted me out with no fuss
Martin responded very quickly in a positive manner to my request made over the weekend,
Good communication and reliable
Would recommend
I am bringing our contract to an end due to our clinic closing so had lots of practicalities to arrange such as final payment and final collections. I dealt with a wonderful and very helpful customer services advisor called Ishika Mehrotra who was so helpful and enabled it to all go very smoothly. Even when there were last minutes hitches, she helped sort the issues and it was great to have one person dealing with everything.
I needed to change the frequency of our Stericycle waste collections and Josh McBride was extremely polite and helpful in organising that change.
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