Favourites on older Chrome browser started failing when the spin froze with Apple Pay, balance moved and game history stayed empty. Message centre made the payout check more confusing while the payout... See more
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My £17 withdrawal began normally through Visa. Then the reference number changed after refresh. Support saw the screenshot and still copied the FAQ. I spent so long comparing the screens that my coffe... See more
The beep when you land a combo gets repetitive after 2 hours of play though the overall audio quality is solid. I turned the volume down but kept it on because the notification sounds help me stay eng... See more
Verification took roughly eight minutes once I submitted my documents because they checked everything thoroughly. I had to re-upload one photo which was slightly annoying. My account opened within the... See more
Company details
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We're Sterling Spin Casino, your destination for thrilling online gaming. Join us today and claim your 350% welcome bonus up to £5,500 plus 550 Free Spins.
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Withdrawals slower than signup
Signup instant, payouts crawling like a snail.
Locked Out Of Account
Account randomly locked after deposit, support barely answered emails
Lag Gets Worse At Night
Night sessions constantly stutter and disconnect.
Support Seems Understaffed
Chat queues huge, emails unanswered for days.
Withdrawals Too Slow
Fast deposits, snail-speed withdrawals, annoying contrast
Not What I Expected
Honestly expected better games and smoother payouts than this
Lag during bonuses
Slots ran fine until bonus round, then constant freezing started.
I deposited £140 on Trustly for a…
I deposited £140 on Trustly for a specific promo and the bonus credited at the wrong rate. Support said it'd be 'passed on', but nothing changed on my balance.
Transaction page went wrong first
Transaction page went wrong first: login looped three times after 9 minutes and opened a stale balance. Email update left the blank row inside the account with £22 involved
between two emails
between two emails, After KYC for £260 — support called it approved on phone on 6% battery, but review stayed on the account. Profile page hid the cashout reason after I checked live chat.
GBP 75 still pen
GBP 75 still pending since Sunday morning, seriously?
Case 2109 was where it began
Case 2109 was where it began: the reply from my account page answered the wrong issue, not the cashout. Mobile page made the KYC wait harder to trust with no explanation
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