Sternenhimmel Poster by Momentgold Reviews 649

TrustScore 3.5 out of 5

3.7

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Company details

  1. Poster Shop

Written by the company

Der astronomisch korrekte Sternenhimmel als Erinnerung an die schönsten Momente im Leben. Einfach zu erstellen und direkt als Poster zu dir nach Hause geliefert. Das perfekte personalisierte und originelle Geschenk für deine Liebsten. Erstelle dein persönliches Sternenhimmel Poster mit Ort, Datum und einer persönlichen Widmung zu den schönsten gemeinsamen Momenten! Wir sind Momentgold und vergolden deine schönsten Momente, an die man sich ein Leben lang erinnern möchte.


Contact info

3.7

Average

TrustScore 3.5 out of 5

649 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Il servizio clienti è pessimo

Il servizio clienti è pessimo. Appena fatto ordine, nei successivi 10-15 min ho segnalato un errore di data attraverso le email preposte, incluso la mail che mi confermava l'ordine. Nessuna risposta e il prodotto è arrivato ma con data sbagliata. Ricontattati nuovamente con tutte le email segnalate attraverso il loro sito, ma ancora nessuna risposta. Il prodotto è sicuramente fatto bene, ma con un servizio per nulla attento al cliente, non sarà rinnovata la mia fiducia per altri ordini.

Customer service is terrible. As soon as I placed the order, in the following 10-15 minutes, I reported a date error through the proposed emails, including the email confirming the order. No response and the product arrived with the wrong date. Contact us again with all emails reported through their site but still no response. The product is certainly done well, but I won't trust other orders with service that isn't attentive to customers.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

The poster has been damaged during shipment, and I never got any answer when I opened a ticket.
I'm really disappointed... 😞

13 June 2025
Unprompted review
Rated 1 out of 5 stars

Terrible organization

Terrible organization. The star map was advertised on the website with next-day delivery, but it never arrived, and no one has replied to my emails. I've been waiting since Christmas Eve.

17 December 2024
Unprompted review
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