Steroplast Healthcare Reviews 

759
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and well-packaged, high-quality products that consistently arrive promptly. People also highlight the very responsive and helpful support team, alongside an extremely smooth and easy online ordering process that continually satisfies everyday buyers. However, some people mentioned occasional issues with missing deliveries or delayed packages arriving much later than initially expected. Some reviewers were not happy with specific product defects, such as faulty adhesive tape, protective wrappers stuck tightly to items, or completely missing components inside their recently received orders.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, noting that items arrive promptly and in record... See more

Product

People report positive experiences with product, highlighting excellent quality, great value, and prompt... See more

Service

Customers consistently note positive experiences with service. People frequently praise the team for being... See more

Order

Consumers find order to be positive, highlighting a smooth and efficient purchasing process alongside... See more

Quality

Users describe positive interactions with quality, noting that the items are well made and brilliant.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found the website a couple of weeks ago and I’ve ordered twice already, the delivery is extremely quick. The quality of the items is brilliant and they have a wide range of products as well. I would... See more

Rated 5 out of 5 stars

The best plaster EVER... easy to apply, amazing LONG LASTING adhesion, not affected by water. Breathable for healing the wound. PM

Rated 5 out of 5 stars

Items were in stock, competitively priced, arrived promptly and well packaged. I was updated by email throughout on the progress of my order. Great service, thank you.

Rated 5 out of 5 stars

Amended review after speaking with their team. I didnt receive my items after buying online but this was an issue with the courier and not Steroplast. Unfortunately i wasnt able to highlight whe... See more


Company details

  1. #36 of 51 best companies in Medical Equipment Supplier
  2. #8 of 12 best companies in Medical Equipment Manufacturer
  3. #33 of 46 best companies in Medical supply store
  4. #3 of 8 best companies in Pharmaceutical Products Wholesaler

About Steroplast Healthcare

Written by the company

Shop Online with Steroplast Advanced Life Support First Aid Pharmaceuticals Infection Control & Disposables Training Products




What makes Steroplast stand out?


Sterosplast is a leading UK supplier of healthcare equipment and disposables servicing major sectors including hospital, first aid, emergency, pharmacy, wholesale, veterinary, sport, and health and beauty.

High profile, highly respected organisations, including the British Red Cross and St John Ambulance choose Steroplast because of its 25+ years of unwavering excellence in supporting them with all their medical product needs.

Steroplast is a family-run medical equipment and consumables supplier built on family values. We've been going the extra mile for our customers for over two decades, providing life-saving medical equipment, first aid and a range of pharmaceuticals, offering a one-stop-shop for a wide range of Blue Chip medical companies.

In our line of work, trust is paramount. Our loyal clients trust us because we provide industry-specific, evidence-based advice, risk-free purchasing, and a reliable turnaround that customers in the emergency services depend on. We make the lives of our customers easier with our can-do attitude and willingness to help. Our customers get to speak to the same customer support managers they've always spoken to, that know what they want. No long-winded navigation menus! To further improve our customers' journeys we have large back-up stocks to speed up deliveries.

Our business partners benefit from on-site risk assessments that demystify Health & Safety legislation, and that could be the difference between passing and failing health and safety checks.

We also tailor medical kits to suit your individual needs through careful consultation, including putting customers' own branding on them. Distributors and wholesalers alike love Steroplast because we make it easy to sell our products and grow their businesses and reputation at the same time.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

759 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(759)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Aid Kits

The help and advice when ordering the products, the speed of the delivery, the quality of the products and the price was very very competitive.

17 April 2025
Rated 5 out of 5 stars

Excellent

From i purchased the item I was regularly kept up to date on the status of my package until it arrived and it arrived very quickly.

14 April 2025
Rated 3 out of 5 stars

Order picking error and less than optimal customer service

I received 12x the ordered quantity of two items due to an error by the picker and the person who checked(?) the order. I notified Steroplast of the mistake. A flurry of emails ensued, one even arriving while I was responding to the previous one. Eventually I received a postage label in a Pdf file to enable return of the excess items, but it would not print. As it was the weekend, having identified a problem with the way the pdf had been created, I had to convert the pdf to another format so that I could print the postage label. If a supplier makes a mistake, the customer should not be inconvenienced.

9 April 2025
Rated 5 out of 5 stars

Burns first aid kit

Me having messed up making my order and getting only half of what I expected, I was contacted by the company who made a great effort to ensure the total order was received. Great customer service. I am extremely happy with my "whole" burns first aid kit. thank you for taking the time to help me.

16 April 2025
Rated 5 out of 5 stars

Fast & Efficient

Always efficient and effective service from Steroplast team from product availability, to customer service to shipping and anything in between.

10 April 2025

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