Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost... See more
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Stevenson Skip hire offer a fairly priced and reliable service and have been doing so for years! We've got a great history of quality reviews! We offer skip sizes from 2 yards all the way up to 40 yards, for either commercial or domestic customers.
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Terrible booked skip was then emailed…
Terrible booked skip was then emailed to say the price on website was wrong and needed to pay more if I wanted the skip was also not available on day I booked was offered a refund which I still haven’t received over a week later and they are ignoring my emails
Skip arrived when they said it would.
Skip arrived when they said it would.
It did take a few days to get it collected, but that was communicated to me.
Got 3 prices to compare, these came in lowest.
Would use again :-)
Scheduled date skip did not turn up
Scheduled date skip did not turn up. Rescheduled date skip did not turn up. Awaiting on 3rd date now
Great service 👍🏼
Fast, efficient and effective service. Kind, helpful and friendly team. Simple process. Recommended. Thanks 👍🏼
Very disappointed
Very disappointed. My skip never turned up. When I chased, I was advised I would receive a call back. 3 days later and 3 additional calls. I got a call. They advised they emailed advising the cost on the website I paid was incorrect, and that they emailed me regarding this. On checking no email was sent. They advised they presumed I didn't want the skip. But never called or refunded my money. When I questioned this, they avoided the question and never apologised. So was than advised if I wanted the skip they wanted more money. But couldn't delivery the skip until another 4 days later. I refused and asked for a refund at this stage. Still no apology and they seemed not to care either way. Very poor very poor indeed
Took my order and ……
Took my order and money then realised they don’t deliver to my area. I did get a full refund.
Avoid
Can’t get hold of anyone. Skip was due 2 days after order. No skip. After finally get hold of someone order not even on system. They are being sold. Advise don’t touch until sale finished as I just want my money back now but can’t speak to anyone and they don’t answer emails.
Poor experience - wrong price quoted/paid
Skip Hire Order No, #7231
Quoted £207 for a 4 yard skip - took payment then contacted us saying that there was a mistake on the website and they needed £33 + vat extra or they cant fulfill the order.
Wasters in every sense!
I booked a skip on line paid the price…
I booked a skip on line paid the price shown on their website only to be told I need to pay more as the website price is wrong. Trying to contact them was almost impossible as they do not pick up the phone. And do not reply to emails I wouldn't recommend stevensons skip hire.
No customer service
On the day of the skip we called to find out what time the skip was being delivered. I had a call to say that they had looked on ‘Google maps’ and said they couldn’t deliver as it was too tight and cars were parked there. On the day of delivery there were no parked cars and was easily accessible. Without asking a refund was already being processed
Great service and reasonable price.
WASTE OF TIME!!
WASTE OF TIME!!! Booked a skip 2 weeks in advance and paid in good faith. Had a confirmation email from Circle waste but unfortunately the skip didn't arrive, when I contacted them I was told I had to provide proof that the land I was having the skip on belong to me, however they hadn't asked me for this previously. Having now agreed on a new delivery date and provided the proof it still didn't arrive and when I phone they said that it had been cancelled due to some confusion and couldn't deliver it till the following week. I asked to talk to a manager and was told they were busy and would call me back 'IF' they have time. Absolute waste of space company. Still waiting for a refund.
Pricing different on web site paid for…
Pricing different on web site paid for a skip only to be told needed to pay more as website pricing was wrong.
No call backs despite 4 promises
Shocking customer service
Did not deliver next day as website…
Did not deliver next day as website says, had to wait 4 days held us up.
Would recommend All good skip turned up got filled and…
All good skip turned up got filled and promptly picked up
Cheers,
Excellent service.
A good experience.
Ordering was easy, getting it collected was easy. Best of all was, both drivers were friendly and helpful.
Overall excellent Service 5 🌟
Delivered on time and placed exactly where we wanted it. Driver was very considerate and polite. Overall excellent service, 5 🌟
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