Stevenson Skip Hire Reviews 

304
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 144 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the helpful, friendly, and efficient drivers and staff, highlighting a generally positive service experience. People often found the skip delivery and collection timely, appreciating early arrivals and an easy online booking process. Several consumers also noted competitive and reasonable pricing. However, some customers also noted significant issues with delivery, including skips not arriving on the scheduled day or not being delivered at all, leading to project delays. A few other people also felt there were problems with unexpected additional charges, incorrect online pricing, or orders not being found after payment, alongside reports of poor communication.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive experiences... See more

Service

Consumers find service to be positive, with many reviewers praising the ease of online booking and the... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the online ordering process easy and... See more

Staff

Customers consistently note positive experiences with staff, particularly praising the delivery drivers for... See more

Price

People report ambiguous experiences with price, with many customers finding the prices to be good,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost... See more

Rated 4 out of 5 stars

Didn’t get confirmation email but when I called to ask they said it was coming without me giving any details of who I was or where I lived! Skip delivered at around 2:45pm the grass verge was ruined b... See more

Rated 4 out of 5 stars

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to th... See more

Rated 4 out of 5 stars

The service was easy to book on line, although making an amendment was not so straightforward and required a phone call. Customer service on the phone was very good and dealt with the amendment qu... See more


Company details

Information provided by various external sources

Stevenson Skip hire offer a fairly priced and reliable service and have been doing so for years! We've got a great history of quality reviews! We offer skip sizes from 2 yards all the way up to 40 yards, for either commercial or domestic customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(304)

133 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient customer focused service and value for money

It was really easy to identify the size of skip I needed from all the information on the website. The next stage, ordering the skip, was also really easy. Once that was done, a contract followed very quickly, which set out all the hire conditions in plain English. The skip arrived very early on the delivery day and the driver couldn't have been more pleasant or helpful. Another big plus is the competitive pricing. I'm really glad I chose Stevenson and would do so again.

8 April 2026
Rated 1 out of 5 stars

Unreliable

You cancelled our skip hire the day before it was due to arrive and I had to scramble to get it from somewhere else at a higher price as it was short notice. Will not use you again and would not recommend

28 March 2026
Rated 4 out of 5 stars

Skip arrived on the day it was supposed…

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to them if you have any queries. Otherwise good service

31 March 2026
Rated 1 out of 5 stars

Wouldn’t recommend

Tel company, then ordered skip straight away. Then to receive an email the following day to say order cancelled. Right before the bank holiday weekend. Had to find another skip provider and pay again as refund then wasn’t returned until almost 5 days later.

31 March 2026
Rated 1 out of 5 stars

No skips available

I booked the skip and paid for it through their website. I then received an email telling me they had cancelled the order as they didn’t have any skips. So a waste of my time.

25 March 2026
Rated 1 out of 5 stars

Be careful with this website.

I placed a booking for a skip on Saturday and have already made full payment. However, I have not received any information or updates regarding my order so far.
I have called multiple times, but their responses have been extremely unprofessional and irresponsible.”

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, keep away. Booked a skip as they advertised in my area. I was paying for 4 people on the day waiting for the skip to arrive, after several phone calls on the day asking for an eta they told me it was on its way. Around 3pm I received an email to say the skip was cancelled because they don’t do our area. The company wants shut down.

10 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look