Stevenson Skip Hire Reviews 

304
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 144 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the helpful, friendly, and efficient drivers and staff, highlighting a generally positive service experience. People often found the skip delivery and collection timely, appreciating early arrivals and an easy online booking process. Several consumers also noted competitive and reasonable pricing. However, some customers also noted significant issues with delivery, including skips not arriving on the scheduled day or not being delivered at all, leading to project delays. A few other people also felt there were problems with unexpected additional charges, incorrect online pricing, or orders not being found after payment, alongside reports of poor communication.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive experiences... See more

Service

Consumers find service to be positive, with many reviewers praising the ease of online booking and the... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the online ordering process easy and... See more

Staff

Customers consistently note positive experiences with staff, particularly praising the delivery drivers for... See more

Price

People report ambiguous experiences with price, with many customers finding the prices to be good,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost... See more

Rated 4 out of 5 stars

Didn’t get confirmation email but when I called to ask they said it was coming without me giving any details of who I was or where I lived! Skip delivered at around 2:45pm the grass verge was ruined b... See more

Rated 4 out of 5 stars

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to th... See more

Rated 4 out of 5 stars

The service was easy to book on line, although making an amendment was not so straightforward and required a phone call. Customer service on the phone was very good and dealt with the amendment qu... See more


Company details

Information provided by various external sources

Stevenson Skip hire offer a fairly priced and reliable service and have been doing so for years! We've got a great history of quality reviews! We offer skip sizes from 2 yards all the way up to 40 yards, for either commercial or domestic customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

304 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.5

All reviews

(304)

133 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered on time and collected the next morning after a last-minute request. I’ll definitely be using you again.

5 December 2025
Rated 1 out of 5 stars

Terrible service

Terrible service, booked a skip 2 weeks in advance to be told 2 days before it had to be the next day. Then changed the name of company they used without ringing my husband before they called out. Driver left with skip & we were charged £150 for this! Used batesy skips & the service was 100%

2 December 2025
Rated 1 out of 5 stars

Do not use this company

Booked and paid for a skip. Partner booked day off work to be in for the skip and start the work we needed to. This morning, the day the skip is due, I receive and email to say the website quoted me incorrectly and I need to pay more money for a smaller skip. Still willing to do this as we need the skip only to be told, it won't arrive until next week. Not my fault the website was incorrect. So nearly £300 down until refund is processed, no skip, loss of wages and behind on our work. Not good enough.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Make your own mind up.

Ordered a skip online and paid. (VAT) was added to the initial order.

Received an email the following morning saying I would need to pay an additional £45+VAT to get it booked in as the website gave me the wrong price.

First and last time ordering from them. Cancelled order and got a refund. Didn't trust them after that.

EDIT: since publishing this I've seen others with the same issue. CHANCERS.

13 November 2025
Rated 1 out of 5 stars

Terrible service

Terrible service. Ordered a skip online and 7 days later it’s still not been delivered. I have spoke to them multiple times this week and they are telling me they can’t find my order despite them taking my money. I have asked for a refund and they’re still refusing. Avoid at all costs.

11 October 2025
Rated 1 out of 5 stars

Unreliable and inflexible - beware

Booked skip for today until Monday. Waited for it and it was not delivered. Phoned and they said it was their mistake and could only get me a skip on Monday. I asked whether I would receive a partial refund, they said no, asked if I could have a larger skip for fewer days for same price, they said no.
Unreliable and inflexible !!!

10 October 2025

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