Stevenson Skip Hire Reviews 

305
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 144 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the helpful, friendly, and efficient drivers and staff, highlighting a generally positive service experience. People often found the skip delivery and collection timely, appreciating early arrivals and an easy online booking process. Several consumers also noted competitive and reasonable pricing. However, some customers also noted significant issues with delivery, including skips not arriving on the scheduled day or not being delivered at all, leading to project delays. A few other people also felt there were problems with unexpected additional charges, incorrect online pricing, or orders not being found after payment, alongside reports of poor communication.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive experiences... See more

Service

Consumers find service to be positive, with many reviewers praising the ease of online booking and the... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the online ordering process easy and... See more

Staff

Customers consistently note positive experiences with staff, particularly praising the delivery drivers for... See more

Price

People report ambiguous experiences with price, with many customers finding the prices to be good,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost... See more

Rated 4 out of 5 stars

Didn’t get confirmation email but when I called to ask they said it was coming without me giving any details of who I was or where I lived! Skip delivered at around 2:45pm the grass verge was ruined b... See more

Rated 4 out of 5 stars

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to th... See more

Rated 4 out of 5 stars

The service was easy to book on line, although making an amendment was not so straightforward and required a phone call. Customer service on the phone was very good and dealt with the amendment qu... See more


Company details

Information provided by various external sources

Stevenson Skip hire offer a fairly priced and reliable service and have been doing so for years! We've got a great history of quality reviews! We offer skip sizes from 2 yards all the way up to 40 yards, for either commercial or domestic customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

305 reviews

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3.5

All reviews

(305)

134 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible service at every point

Would not recommend. Not someone to leave a review but the experience has been really poor.

Stevenson Skip hire is like a company owned by a company, owned by a company with Stevenson owned by Circle Waste, Owned by Waste Hire Services. All who know relatively little about further info in the business beyond their own areas.

Booked an 8 yard skip yesterday for £280. Was called to be told its a pricing error. Went back onto the website and could still book the skip again for this price.

Confused I rang the number back as no number left for me. This went on to a switchboard. Got transferred incorrectly twice. Then eventually spoke to someone who I thought was the right area. Got told I was being transferred to Riccardo and then got hung up on.

I then rang back to the same area Circle Waste Management and then was on hold for an hour before I eventually gave up.

Sam managed to get through to me the next day and explained this to him with very little sympathy being recieved. I was only offered a refund which at this point I took.

4 August 2025
Unprompted review
Rated 1 out of 5 stars

I ordered for the skip to arrive monday…

I ordered for the skip to arrive monday
I booked this Friday
Then to find it was cancelled by yourselves without a conversation to me.
Then when I called to re book for the next available day on your website which was Wednesday your college told me Wednesday was not possible even though the website said it was which means if I didn't call I would of went through this again. I am confused why I didn't get an email saying the skip cant be delivered Monday as requested is Tuesday or Wednesday acceptable rather than just cancelling it and now I am waiting til Saturday for it to arrive and I am now worried you will cancel it again and I will be delayed further

25 July 2025
Rated 1 out of 5 stars

Customer services unhelpful and decided…

Customer services unhelpful and decided the skip couldn't be delivered despite assurances that the drop off area was large enough to access by the lorry and in fact had successfully had skips located there in the past on multiple occasions

8 July 2025
Rated 4 out of 5 stars

Delivered on time

Delivered on time. Great service. Only thing that would have made it 5 stars is that it was placed very close to the drive gates making it difficult to get the large goods out of the gate. Another few feet back would of been handy.

27 June 2025
Rated 5 out of 5 stars

Best quote, fantastic service, no downsides

Stevenson provided the best quote for our skip hire. Drop off was as arranged and was efficient, polite and friendly. Communications were excellent when phoned to inform collection could be made. Eventual collection was also as arranged, efficient and friendly.

Absolutely nothing to say against them - will definitely use again.

1 July 2025
Rated 1 out of 5 stars

Avoid!

Booked a skip for an am delivery, delivered late PM. Booked a collection for between 7am and 12pm, turned up at 2pm, despite requests for an am collection due to the skip blocking customers wheelchair access.
Avoid!

3 July 2025
Unprompted review
Rated 1 out of 5 stars

Skip not picked up

Ordered a skip for two days. It was delivered on time and the driver was nice. However, it has now been 5 days and no one has come to collect it. I've been trying to phone the help line listed on the website and am on hold for 30+ minutes each time. Finally got through to someone who confirmed the skip would get picked up today and it is still in our driveway. If they don't collect it tomorrow the Housing association I rent from is going to remove it themselves. Awful experience, will not be using again.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Straight forward

Decent price , delivery called before hand to make sure everything was still good, delivery driver very helpful.

28 May 2025

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