Stewart Service Team have repaired my Q Follow handset which has been temperamental since first acquired, carrying / changing actions from those instructed. Video provided showing instructions on Tes... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Golf Trolleys
Service Packages
Our Story
Contact Us
About Stewart Golf
When you choose to play with a Stewart Golf trolley, you're not just choosing another piece of equipment, you're choosing Great British manufacturing; over 20 years of market leading innovation; game-changing technology and a dedicated UK-based Customer Care centre.
Nestled in the idyllic Cotswolds in the South West of England, every Stewart Golf trolley is meticulously built by hand right here at our Great British headquarters, before being shipped to over 45 countries worldwide.
Changing How The World Plays Golf
In October 2003, Stewart Golf launched the X1 Remote. The world's first electric golf trolley developed specifically for remote control use.
Fast forward 20 years and this core concept - that golf should be played with zero ties to your equipment, so you can fully appreciate your surroundings and focus entirely on your game - still guides us. The introduction of Follow technology in 2014 set Stewart Golf apart from the crowd, fast becoming known in the golf industry as The Leader In Follow. This technology offers golfers everywhere a unique hands-free experience, allowing them to completely disconnect from their equipment, focus on their game and save energy for when it matters most.
Edison Close, Waterwells Business Park, GL2 2FN, Quedgeley, Gloucester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just great news many thanks to one and all at Stewart golf, first class service and more than helpful in many ways from the first phone call to the item being returned fully services.

Reply from Stewart Golf
Order placed and delivered the following day. Great service

Reply from Stewart Golf
Responsive team but not always the response I expected.

Reply from Stewart Golf
Communication was great and very helpful when ordering item

Reply from Stewart Golf
Absolutely diabolical after care service. Twice now in the last few years I have required a new hand controller for my x9 follow, and on both occasions it takes weeks for them to deliver. I lost count of the number of promises to call you back, or I will put it in the post and guess what, it doesn't happen. Be very careful needing assistance, once you can put down to maybe staffing issues but Twice that is a culture problem.
Can’t believe how efficient the service was they organise all the courier for me which sometimes I find a hassle. It was a very good and trolley is brand-new now they service my trolley for me.

Reply from Stewart Golf
sorted my problem straight away
good communication
thanks
martin

Reply from Stewart Golf
Contact info good. Delivery very organised. Great service on trolly

Reply from Stewart Golf
Needed a replacement cable for my handset. Stewart Golf were excellent as per usual. Dispatched in a timely fashion no issues.

Reply from Stewart Golf
Purchased the q adjustable umbrella holder, adjusts perfect good to store the umbrella whilst taking your next shot on the fayreway, saves keep folding the brolly up and down.

Reply from Stewart Golf
Is it necessary? Absolutely not. Is it cool? Yes. Yes it is. Does my 75 year old father make fun of me now? He does. But is it only because he's jealous? You bet your sweet ass he is.
Pros: I have found that I can easily walk 18 holes on even the hilliest of courses without getting tired by 15. It was very easy to set up and control, and lifting into and out of my car is no issues on my back. The follow feature is great, but it will disconnect and stop at least twice a round for no reason. The ability to speed it up or slow it down with a push of a button is very helpful and my ankles have yet to get run over.
Cons: Technically, it slows you down a little bit, maybe 7-10 min per 9 holes just based on the futzing with the controls and getting it going. And I do wish my Titliest bag fit a little better on the stand (it falls off if I attempt any off-roading). Also, for $2500, it should probably come with a bag or cooler or some sort of storage for a water bottle, car keys, wallet, phone, etc. Asking for me to shell out another $45 for a plastic iPhone holder seems a bit cheeky.
Overall, I love it. Wouldn't dream of sending it back.

Reply from Stewart Golf

Reply from Stewart Golf
Very well designed and made trolley bag. Swift delivery

Reply from Stewart Golf
Contacted Stewart Golf reference both our Q Follow trolleys having a crack in the chassis. Ellie contacted me and had me return both trolleys for upgrades and repairs. Stewart Golf’s customer service is great!

Reply from Stewart Golf
Amazing Company with amazing products and even better customer service! Thank you so much to Mel & Carlie for turning around my Vertx warranty repair in record time. That's the epitome of a British Company!

Reply from Stewart Golf
Outstanding that’s all I can say , had an issue with my trolly battery which took a couple of emails and 5min wait for the repair.

Reply from Stewart Golf
I sent my Stewart Q Trolley in for service service and was blown away with the incredible customer service and they replaced so much under the service guarantee. Very impressive.

Reply from Stewart Golf
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.