St Giles International Reviews 13

TrustScore 2 out of 5

2.0

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Company details

  1. Education Centre

Written by the company

Since 1955, St Giles International has been the go-to for English learners worldwide! A family-run school with a passion for teaching, we offer fun, high-quality courses for all ages and levels. Every year, 14,000 students from over 100 countries choose St Giles for an unforgettable learning experience. With 5 UK schools and one in Vancouver, Canada, we’re celebrating 70 years of helping students shine!


Contact info

2.0

Poor

TrustScore 2 out of 5

13 reviews

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Rated 1 out of 5 stars

One of the worst company to work with

One of the worst company to work with. They have no work ethos. I have worked for 2 summers. They don't care about employees and are out an out racist. I had exposed 1 centre manager and another management team member speaking foul and making discriminating comments about me. I had shared screenshots of the same to the CEO as proof. I got transferred from the centre. The CEO is equally unperturbed by this incident. They harassed me mentally. I would neither recommend anyone to work here, neither study here as student. If I could put a negative star I would do that. Sugar-coated people with wolves underneath!

4 August 2025
Unprompted review
St Giles International logo

Reply from St Giles International

We are sorry to hear that you feel dissatisfied with your experience at St Giles. We take all concerns raised by staff and students seriously and are committed to maintaining a respectful and supportive environment for everyone.

As this matter concerns specific circumstances and confidential personnel issues, we would welcome the opportunity to discuss it further with you directly via email to address your concerns.

Rated 1 out of 5 stars

Worst job interview

I had the worst and the most demotivating job interview of my life with whom I later found out was the CEO of the school. I say later because he never introduced himself as his very first question to me was ‘did you read the JD?’
All throughout the interview, he was asking his questions in a blaming way and he made me feel like I had done something wrong. It was very clear he had set of answers in his head and whatever I said didn’t satisfy him until he got the answer he wanted. Realising this, I mentally gave up half way through as none of my answers were acceptable.
I have almost 30 years of experience in language teaching as a teacher, teacher trainer and management so no one has the right to treat anyone like the way he treated me. It took me a few days to get over it mentally but it has given me a good idea about the culture of the school as it seems they don’t care much how they treat people.

20 November 2024
Unprompted review
St Giles International logo

Reply from St Giles International

Thank you for your comments and I am sorry to hear that you found the interview experience demotivating. It is surprising to read a comment on this forum which is not related to the quality of our services. Trustpilot themselves have stated their mission as "...bringing customers and businesses together...". In 2024, we received almost 3,000 feedback questionnaires from our students where over 98% said they would recommend St Giles International to other students.

Regarding your complaint, all invitations to interviews with the CEO are made by his PA, whose position is clearly denoted. As regards the process of the interview, you appear to take exception to it, and perhaps there has been a misunderstanding.

The purpose of asking about the candidate’s knowledge of the JD at the start of the interview is to check the candidate’s understanding of the position and the basic terms before proceeding. Furthermore, we recognise that a more common technique is to allow an interviewee to give what can be considered by the interviewer as a “poor answer" without responding. The difficulty with this process for interviewees is that they are not given a second chance to improve their response. I am sorry that you've found the process upsetting, but essentially it is about selecting the candidate who is best suited to the post. If you wish to make further comments about the interview process, we are very happy to engage with you further. Please feel free to contact us directly.

Rated 5 out of 5 stars

Wonderful CELTA trainers

I took my CELTA with St. Giles some years ago. It changed my life for the better and allowed me to work and travel all over the world before settling in Barcelona 6 years ago. I thoroughly recommend St. Giles to any prospective traveling teachers!!!
(p.s. the date of my experience was in 2011 but Trust Pilot doesn't allow you to pick dates that long ago!)

28 September 2022
Unprompted review
Rated 5 out of 5 stars

AMZING EXPERIENCE OF LIFE

THE SCHOOL IS LOCATED IN THE CENTER OF MANHATTAN, IT'S AN AMAZING POSITION.
CLASSROOM AN OTHER PLACE OF THE SCHOOL ARE VERY CONFORTABLE, CLEAN AND COZY.
THE SCHOOL STAFF IS ALWAYS FRIENDLY AND HELPFUL.
MY TEACHER (MICHEAL) WAS VERY FRIENDLY, A NICE PERSON, I LEARNEAD HAVING FUN.
I 'VE DONE GREAT FRIEDSHIP WITH MY CLASSMATES AND OTHER STUDENTS'SCHOOL.
EVERY DAY THERE WAS SOMETHING TO DO WITH SCHOOL STAFF.
I HOPE TO REMAKE THIS AMAZING EXPERIENCE.

28 April 2016
Unprompted review
Rated 5 out of 5 stars

İntermediate

Friendly staff , comfortable school and classrooms , excellent teachers and lovely homestay families ...

28 April 2016
Unprompted review
Rated 5 out of 5 stars

Amazing school

I was there for a short time but I had to time of my life. The classes where good and funny. Time past by like it was nothing. The people I made have a special place in my heart. St Giles is aan good place to improve your English but also to meet many people for different cultures

27 April 2016
Unprompted review

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