Sticker Gizmo Reviews 703

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality and the excellent service received, highlighting the team's commitment to producing high-quality items. Many appreciate the efficient order process and the exceptional customer service, with staff often going above and beyond to assist with designs and delivery. However, some customers also noted issues with customer service, mentioning unresponsiveness to inquiries or slow updates. A few experienced problems with order accuracy, such as receiving incorrect finishes, or damaged products due to packaging issues during transit. There were also occasional reports of delays in dispatching samples or incomplete sample orders.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Many customers praise the excellent quality, with... See more

Service

Users describe positive interactions with service, highlighting top-quality customer support that is prompt,... See more

Quality

People report positive experiences with quality. Customers consistently praise the top-quality products,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the exceptional and brilliant... See more

Order

Consumers generally find the ordering process to be positive. Many reviewers praise the ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience. We had our own design of labels but Fiona was super helpful from us sending the first image right through to advising our labels would be sent out. From approving our designs to rece... See more

Rated 5 out of 5 stars

We wanted ti support a British company and Sticker Gizmo did not disappoint. They went above and beyond to produce the perfect product labels for our skincare business. They even spotted typos we miss... See more

Rated 5 out of 5 stars

Amazing customer service! Jack went above and beyond to help me place my order, correcting my artwork for me and helping push my order through on express delivery even though I was past the cut off ti... See more

Rated 5 out of 5 stars

This was the first time I'd used Sticker Gizmo before due to the fact that I need to get some very small stickers (15mm x 20mm) produced for a client. All my regular suppliers weren't able to accommod... See more



Company details

  1. #9 of 20 best companies in Custom label printer
  2. #23 of 32 best companies in Commercial Printer
  3. #23 of 40 best companies in Digital Printer
  4. #30 of 58 best companies in Digital printing service
  5. #39 of 67 best companies in Prints and signs store
  6. #8 of 18 best companies in Sticker Manufacturer

Written by the company

We love great design, cool technology and anything you can print! From this passion and being space geeks – Sticker Gizmo was born! Our mission is to provide the highest quality labels and stickers at amazing prices with the best customer service possible which are delivered on time, every time. We print everything in-house using our state of the art printing and finishing equipment meaning we take complete responsibility for quality and delivery. We offer a wide range of different materials including eco options so whatever type of custom label or sticker you are looking for we can help. Not only do you get great prices and quality we also deliver your orders fast with the choice of our 5 day standard or next day express production. Even though we sell online we are a very human business and our amazing design team are always ready to help - in fact our people are the key to our success so if you need help contact us by email, live chat or freephone.


Contact info

4.8

Excellent

TrustScore 5 out of 5

703 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Incredible 5 star service!

Fantastic, friendly service!
Extremely understanding and professional from start to finish. Brilliant design department created a top notch sticker for my product. Lightning quick turn around. I have no hesitation in recommending Sticker Gizmo whatsoever!

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Always great to work with Sticker Gizmo…

Always great to work with Sticker Gizmo - one of those suppliers that as a marketer you keep with you from role to role! Huge choice of products and spec on their website, and a great team behind it all who are really service focussed! Can't recommend highly enough!

9 September 2025
Rated 5 out of 5 stars

Company went above and beyond!

Company went above and beyond in their customer service to ensure my delivery was made and delivered well above schedule. Thank you to Jack from design for his amazing communication skills. Would happily recommend this local business to anyone I speak to.

8 September 2025
Rated 2 out of 5 stars

Good product, poorly packaged.

The quality of the product is ok.
I've used this company a few times and for my most recent order they had changed their packaging technique, causing products to become damaged in transit. I had to throw away about 10% of my order as they were unusable - when I contacted customer services about this issue they were uninterested.

Edit Following MULTIPLE emails from the company requesting me to do so.
At no point did I ever say you didn't reply to my email - I said you were uninterested in the issue. You did reply relatively quickly when I told you that the packaging was unacceptable and had caused my order to be damaged during transit, to which the reply was "Unfortunately its hard to package big orders".
After leaving this review I then received multiple emails and texts asking me to edit it - defeating the point of asking for honest feedback in the first place.
The end to end experience on this occasion has not been 5-star, and so my review reflects that. If I use you again in the future and receive acceptable service, I will happily add a new 5-Star review.

2 August 2025
Sticker Gizmo logo

Reply from Sticker Gizmo

Thank you for updating your review and changing from a 3 star to 2 star following my reply.

Below is the email we sent you after your first contract not quite how you are describing it?

We only asked you to update the part of your review saying we weren't interested as this is not accurate.


Fri 5 Sept, 10:34 (13 days ago)
to admin

Hi XXX

Thank you for your feedback regarding our packaging.

Unfortunately, for larger orders elastics bands make it very difficult to pack which is why we rely on the stickers. However, I have passed on your feedback and we are investigating why the stickers came off causing the rolls to unwind which is not acceptable.


We did investigate and we did take on board your feedback


Thank you for your feedback and we have exchanged emails regarding this. Firstly, please accept our apologies that your label rolls came unwound during delivery. We have taken on board this feedback and have changed our packaging process so this does not happen again. As you know we did respond to you when you contacted our customer service but the email either went into your spam folder or you did not see it. So the part of your review saying we were uninterested is NOT accurate and does not reflect the way we dealt with this issue. We have asked you to update your review to reflect this. Kind regards Alistair Founder

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