Love Stitch Fix It’s nice to get outfits that are right in your wheelhouse as well as a piece or two that might make you step out of the comfort zone a little. Fit has been mostly great I’m between si... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Its finally better because I think I finally have a real stylist who is paying attention and reads the feedback. The first 6 or so stitches were not great, feedback wasnt read and specific asks were... See more
My stylist got 90% correct. I prefer larger earrings, my hair is short. Narrow toe boots are uncomfortable, unless sized wide. The color selection is great. Size and pant length on point.
The quality of the garments was good. Unfortunately there must have been a lack of petite styles available because I was sent a number of regular or Misses sizes which were all too large. I love the... See more
4.2
Great
47k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My stylist really listened to my…
My stylist really listened to my request. I love all the clothes selected!
19 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I miss the seasonal clothes I used to…
I miss the seasonal clothes I used to get or the fall tops, pants, jeans, and skirts. Although, I have received a nice mixture of clothes, I wouldn’t be able to find on my own. Sometimes I need options for bigger options, but yet in petite. I put it notes that I have had clothes rip, tear or buttons fall after wearing them only one or twice and no response. Usually the sizes with my chunky shirt body, works very well, but need options in possible bigger sizes to return…
18 October 2026
Reply from Stitch Fix
Thank you for taking the time to share your feedback, and we're sorry we've been missing the mark with your shipments. We'd be glad to look into options for any damaged items, or exchanges and profile adjustments if needed.
If you’d like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at hello@stitchfix.com.
I love the stylists and am so content…
I love the stylists and am so content with the quality of their clothes. I get compliments all the time at work, too.
19 October 2026
I really appreciate the appearance
I really appreciate the appearance, the style, the speed of shipping, and every detail associated with the design.
19 October 2026
The clothes were stylish & well made &…
The clothes were stylish & well made & they fit well.
26 October 2026
I got one box and felt it was just…okay, some pieces seemed cheap
I got one box and felt it was just okay. Looking at the second box before it shipped, everything looked boring, I declined most of it. I select more creative and fun as my style. So far, it's not matching my style
26 October 2026
Reply from Stitch Fix
We appreciate you taking the time to share your experience, and we'd be glad to look at your account to see how we can improve future Fixes.
If you’d like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at hello@stitchfix.com.
My stylist is awesome
My stylist is awesome, but in all fairness it really only happened once I gave honest feedback back.
26 October 2026
Hate it
Hate it. Clothes are nothing like I’d wear. ALL of shoes are generic. I liked a few shirts but $85?? And if you don’t keep all of it then you lose your 25%. Then you forget bout subscription and along comes another $150 package w clothes you will never wear. Just not for me. There are now MUCH BETTER OPTIONS far cheaper!
8 November 2025
Reply from Stitch Fix
We're sorry we missed the mark with your shipments, and we'd be glad to take a look at your account on our end to see how we can improve future Fixes.
If you’d like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at hello@stitchfix.com.
Excellent choices from stylists & items…
Excellent choices from stylists & items have excellent quality.
Ability to view,choose & order freestyle items. Makes shopping easy!
Ability to return unwanted items without cost to customer.
19 October 2026
I have some of my favorite clothes…
I have some of my favorite clothes items from my Stitchfix box. Items I never would have chosen myself and didn’t realize that would be so flattering!
26 October 2026
Knows exactly what you need
These outfits made me feel amazing on the first shipment. My stylist knew exactly what i needed and did not disappoint. I left Stitch Fix awhile ago, maybe i just wasnt honest enough or maybe all the options they have now weren't there. If this is you, give it a try again!
26 October 2026
I am not a big shopper so it’s nice to…
I am not a big shopper so it’s nice to have someone else doing it for me.
19 October 2026
Creative stylists, excellent value and easy
The stylists are creative and professional. They choose items I would not select for myself and I like that. I also think the cost/value is very good. Their in-house brands are stylish, varied, good quality and priced very well.
The added bonus is that they make it very convenient and easy all the way around -- style, selection, value, returns and exchanges. I definitely recommend them.
26 October 2026
Reply from Stitch Fix
Thank you for sharing your feedback! We'd be glad to look at your account to see how we can improve your future experience.
If you’d like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at hello@stitchfix.com.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.