St Justin Reviews 

Company needs a bit of Customer After-Care training. I ordered an item online that was a different measurement on arrival. St Justin admitted there was a mistake on their website that no one had noticed before. I was now left with two pieces of different sizes. Their offer ? Send one back to them for a refund or send my original family piece to be 'filed down'. Not impressed.

Every time we visit family in the area, we visit this lovely jewellery shop. My husband had wanted to buy me a bronze bangle that was no longer made by St Justin. During the course of conversation with Debbie she advised that depending on how old the bangle was, they may still have the mold and if so could make one for me. Debbie was determined to help us if at all possible. We managed to source the product number and left it with Debbie to call if she was able to get one made up. Within the hour Debbie had rung to say that it was possible so we went back and paid for it. She advised it would be made up and posted the following week. It arrived yesterday as promised. It is a beautiful bangle and in my view should be brought back into production. What great customer service by Debbie, going above and beyond to help us and great service from St Justin making it up so quickly. If ever you are in Penzance, this jewellery shop is well worth a visit.

I have purchased several items of jewellery from St Justin in the past and have always been very pleased with the quality and design. I recently purchased a necklace for my daughter and she is absolutely delighted with it. I will without doubt be making further purchases in the future.

I wanted a specific symbol from Norse mythology and it’s so hard to find something of that type which is simple yet beautiful. St Justin’s delivered! And quickly too. Very happy.

I had a problem with my necklace and sent it back for repair . It got damaged and ripped in the post and St Justin received an empty parcel.
Nevertheless they sent me a brand new one.
Really touched at the great Comms, and the kindnesses.
Thank you

Daughter wore her pendant continuously for 4 years. Strap cord was going thin. I emailed for the cost of a replacement cord. Had an answer same day. Asking for my address. A cord arrived next day in post. Free of any charges. Amazing service

I have ordered several products from St Justin, all for special occasions and for relatives. They mean a lot to all who have received them. They seem so special and meaningful, and can be chosen to fit the occasion and the emotion. They transmit that feeling and emotion to the receiver. They are little heirlooms as far as I am concerned. Beautiful quality, and efficient and pleasant service always.

Very good customer service. Ordered a couple items for my partner. The items were well finished, good quality, and nicely packaged. Unfortunately, they didn't like them (I did!) and the folks at St Justin refunded the full amount, no problem (even though it was outside their 30 day returns window). Would definitely shop there again (though maybe not for my partner!).

Amazing Jewellery - beautiful designs and very cornish themes too:) brilliant team who work there, very professional And prices are very good - used them 4 times now and will always look for new jewellery that comes out all the time ! Brilliant company