Stock Must Go Reviews 

7,420
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordered items arrive very quickly and are securely packaged to protect everything during transit. Consumers are also very pleased with the affordable prices and find that the overall quality of the devices consistently exceeds their initial expectations. However, some reviewers were not happy with the product functionality, noting that certain devices stopped working shortly after delivery or arrived with unexpected technical faults. A few other people also felt that the customer support provided when dealing with these hardware issues was entirely insufficient, leaving them frustrated.

What people talk about most

Product

Consumers find product quality to be outstanding, noting that items arrive looking brand new and working... See more

Quality

Customers consistently note positive experiences with quality, finding items in immaculate or... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the fast and prompt... See more

Price

Clients share positive opinions on price, highlighting reasonable costs and great deals for high... See more

Value for money

Customers had positive experiences with value for money, expressing deep satisfaction with their purchases.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the Dell 7420 from SMG, and I was really satisfied with the experience. I ordered a second-hand laptop as an emergency replacement. Ordered on Saturday night and arrived on Tuesday morning... See more

Rated 5 out of 5 stars

Absolutely excellent service all because a Xbox controller battery pack wasn’t in the original boxing but it was brand-new. I purchased it for only a tenner, where brand-new they are close to £20. So... See more

Rated 5 out of 5 stars

Purchased a Refurbished Lenovo Thinkpad X1 Carbon Gen 8 Intel Core i7-1061OU 16GB RAM 1TB SSD With 5% discount code offered on the site Arrived 2 days later Well packaged Mint condition So far... See more

Rated 5 out of 5 stars

I was after a reasonably priced ThinkPad X1 Carbon laptop for my son. Having reasonable specifications in a light laptop were more important than a brand new shiny laptop with lower performance or h... See more



Company details

  1. #158 of 188 best companies in Electronics store
  2. #46 of 74 best companies in Mobile Phone Shop
  3. #33 of 41 best companies in Computer Accessories Shop
  4. #43 of 50 best companies in Computer Hardware Company
  5. #73 of 82 best companies in Computer Shop
  6. #18 of 21 best companies in Second-hand Computer Shop

About Stock Must Go

Written by the company

Stock Must Go has been providing quality, certified refurbished electronics since 2012. Our products are rigorously inspected to ensure they meet our high standards, delivering reliable performance and outstanding value to our customers.

Discover a shopping experience that brings together unbeatable customer service and the highest-quality products at unbeatable prices. With over 8 years of experience and partnerships with some of Europe's top retailers and manufacturers, let us help you find the perfect item!

We offer a wide range of premier refurbished and end-of-line consumer electronics from all the top brands. From laptops to smart speakers and more, find the perfect product for your needs. Receive quality technical support and pre-sales advice on any item you purchase. Discover top-notch items with unbeatable value.

Discover the ultimate in convenience and value with the SK tes Group! Our expert team of professionals carefully tests and refurbishes each item with quality in mind, so you can feel confident with every purchase. Shop with us today and bring home the best in quality and affordability!

Are you looking to invest in quality and value? Look no further - our product offers everything you desire and more. Join us to experience firsthand the unbeatable satisfaction of our excellent customer service and top-notch products. Be a part of something great today!

Experience friendly, personalized customer support for all your needs with our dedicated team! Our customer service is unmatched; available during business hours 9.00am - 5.00pm Mon–Fri, via phone, email or Live Chat for a truly seamless experience. Let us make your customer service hassle-free!

Shop Laptops Shop Apple Mac Shop Monitors Shop Tablets Shop Gaming Shop Apple iPhones Shop Android Phones Shop Sound Shop Vision Shop Smart Tech Contact Us

Stock Must Go

Written by the company

12 Months Warranty
We provide a 12 Months warranty as standard across our wide product range. Giving you complete peace of mind.

Contact info

4.2

Great

TrustScore 4 out of 5

7k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(7,420)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service.

Ordering was easy and there was a good choice. I chose a product with signs of wear however I was really impressed with how immaculate the item looked on arrival. Really well packaged too. Delivery was fast. Had a quick look at the product but it is a christmas present so cannot comment on the functionality yet.

27 October 2025
Rated 5 out of 5 stars

Great website with many offers

Got an absolute deal from them, for an ipad pro 6th gen 12.9 for only £345 with a new buyer 10% discount.

The condition was immaculate

Will definitely be buying here again

27 October 2025
Rated 5 out of 5 stars

Laptop as described

Laptop as described. "Fair" condition covered a couple of minor cosmetic signs of previous use, but great price for a high spec device. Arrived next day and packaged well. Very happy.

24 October 2025
Rated 5 out of 5 stars

5 stars!

Service was great, order was right and came when I was told it would, I emailed to check about when it was coming because I ordered next day delivery later on in the day and got a speedy accurate response, handed to me rather than leaving outside

22 October 2025
Rated 5 out of 5 stars

Newish laptop.

I purchased a refurbished lonovo think pad, which is in fantastic condition.
Im currently running 3 separate pieces of fairly heavy software on it with no problems at all.
Couldn't be happier

22 October 2025
Rated 5 out of 5 stars

The real deal, A top deal,

Absolutely excellent service all because a Xbox controller battery pack wasn’t in the original boxing but it was brand-new. I purchased it for only a tenner, where brand-new they are close to £20. So yes, can’t fault it really. Just never came with a box but very sturdily packaged in bubble wrap. No more AA batteries in the controller (after they run out), and seamless charge and play. Top deal.

24 October 2025
Rated 5 out of 5 stars

Purchased a Refurbished Lenovo Thinkpad…

Purchased a Refurbished Lenovo Thinkpad X1 Carbon Gen 8 Intel Core i7-1061OU 16GB RAM 1TB SSD
With 5% discount code offered on the site
Arrived 2 days later
Well packaged
Mint condition
So far (not even a week mind) I am very happy
The 12 month warranty plus 30 day return made me take a leap of refurbished faith…

23 October 2025
Rated 5 out of 5 stars

I had been looking for a…

I had been looking for a used/refurbished laptop for some time. I had seen many sites and companies offering similar but stock must go stood out as the condition of the laptop they offered seemed very good for the price. I received the laptop within the timescale they stated. Importantly the condition of the laptop was as stated. Im fact better than I expected. Good company giving you exactly what you want. I got the runaround from dpd as the driver initially went to the wrong address and i wasn't home unsurprisingly. I called dpd and the driver came back within a couple of hours. They were good about it. In fairness my address isn't easy to find but most delivery drivers do. So that was a small issue really and no drama. No fault of stock must go. Just one of those things. Im very happy with my purchase.

20 October 2025
Rated 5 out of 5 stars

Great service, would purchase from SMG again

Found a product, didnt need it to be all singing and dancing and the product description supported my requirements.

Purchased and delivered promptly.

Product was faulty on an area not covered by the product description but I needed the product to work on that specific area. I raised a ticket with Stock Must Go, explained the problem and they responded promptly with clear instructions on returning the product to be replaced.

I received the new product promptly and have had no issues since.

Personally, I didn't mind that there was an issue with the first product because I wasn't in a rush to use it, just that I was supported in finding a solution fast.

I got email confirmations at every stage of delivery (both ways).

I would purchase from SMG again.

20 October 2025
Unprompted review
Stock Must Go logo

Reply from Stock Must Go

Hi Zak,

Thank you for taking the time to leave this excellent review. Your feedback is greatly appreciated, and we are delighted to hear you are pleased with our services and we are sorry you had an issue with the initial product. Thank you again for using Stock Must Go.

Kind Regards
Maya

Rated 1 out of 5 stars

Terrible company.

Do not trust this company with your money.
Customer service is appalling and they're not willing to work with you to sort out any issues-which I'm pretty sure is their job role. I've seen various reviews but personally wouldn't ever use this company again. We purchased laptop and stopped working with in 1 month. . I started to send email for repair or refund . Company never replied. So frustrating , will never buy or recommend.

10 July 2025
Unprompted review
Rated 3 out of 5 stars

I bought a laptop from Stock Must Go…

I bought a laptop from Stock Must Go about a year ago. The laptop initially didn't power on, so I removed the battery and then it did. I kept having this problem, but was able to work round it for a while, unfortunately beyond where my warranty ran out. After a lot of troubleshooting, I realised that a connection between the board under the power button and the motherboard was loose, and the machine must have been shipped with this loose connection. Everything works now, but better QC would have prevented this.

9 October 2024
Unprompted review
Stock Must Go logo

Reply from Stock Must Go

Hello Thomas,

Thank you for taking the time to leave this review.
We are ever so sorry to hear there was an issue with your order.
Your feedback is greatly appreciated and we have informed the relevant team.
We apologise for any inconvenience caused.

Kind Regards
Maya

Rated 5 out of 5 stars

Quick and good price

Quick and good price

8 September 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Luke,

Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated, and we are delighted to hear you are pleased with our services, thank you again for using Stock Must Go.

Kind Regards
Maya

Rated 5 out of 5 stars

After being massively messed around by…

After being massively messed around by Backmarket, I took a chance on SMG and I am very impressed. I got a MacBook Pro and the SSD capacity was actually larger than I had expected. The battery health is excellent. One slight mark to the body which I am not bothered about at all.

3 September 2025
Unprompted review
Stock Must Go logo

Reply from Stock Must Go

Hi Robert,

Thank you for taking the time to leave this excellent review, your feedback is greatly appreciated, and we are delighted to hear you are pleased with your purchase, thank you again for using Stock Must Go.


Kindest Regards
Maya

Rated 5 out of 5 stars

Pc monitor

Great value for money

23 August 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Amer,

We appreciate the time take to leave this excellent review, thank you again for purchasing with Stock Must Go.

Kind Regards
Maya

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