Stock Must Go Reviews 

7,420
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordered items arrive very quickly and are securely packaged to protect everything during transit. Consumers are also very pleased with the affordable prices and find that the overall quality of the devices consistently exceeds their initial expectations. However, some reviewers were not happy with the product functionality, noting that certain devices stopped working shortly after delivery or arrived with unexpected technical faults. A few other people also felt that the customer support provided when dealing with these hardware issues was entirely insufficient, leaving them frustrated.

What people talk about most

Product

Consumers find product quality to be outstanding, noting that items arrive looking brand new and working... See more

Quality

Customers consistently note positive experiences with quality, finding items in immaculate or... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the fast and prompt... See more

Price

Clients share positive opinions on price, highlighting reasonable costs and great deals for high... See more

Value for money

Customers had positive experiences with value for money, expressing deep satisfaction with their purchases.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the Dell 7420 from SMG, and I was really satisfied with the experience. I ordered a second-hand laptop as an emergency replacement. Ordered on Saturday night and arrived on Tuesday morning... See more

Rated 5 out of 5 stars

Absolutely excellent service all because a Xbox controller battery pack wasn’t in the original boxing but it was brand-new. I purchased it for only a tenner, where brand-new they are close to £20. So... See more

Rated 5 out of 5 stars

Purchased a Refurbished Lenovo Thinkpad X1 Carbon Gen 8 Intel Core i7-1061OU 16GB RAM 1TB SSD With 5% discount code offered on the site Arrived 2 days later Well packaged Mint condition So far... See more

Rated 5 out of 5 stars

I was after a reasonably priced ThinkPad X1 Carbon laptop for my son. Having reasonable specifications in a light laptop were more important than a brand new shiny laptop with lower performance or h... See more



Company details

  1. #158 of 188 best companies in Electronics store
  2. #46 of 74 best companies in Mobile Phone Shop
  3. #33 of 41 best companies in Computer Accessories Shop
  4. #43 of 50 best companies in Computer Hardware Company
  5. #73 of 82 best companies in Computer Shop
  6. #18 of 21 best companies in Second-hand Computer Shop

About Stock Must Go

Written by the company

Stock Must Go has been providing quality, certified refurbished electronics since 2012. Our products are rigorously inspected to ensure they meet our high standards, delivering reliable performance and outstanding value to our customers.

Discover a shopping experience that brings together unbeatable customer service and the highest-quality products at unbeatable prices. With over 8 years of experience and partnerships with some of Europe's top retailers and manufacturers, let us help you find the perfect item!

We offer a wide range of premier refurbished and end-of-line consumer electronics from all the top brands. From laptops to smart speakers and more, find the perfect product for your needs. Receive quality technical support and pre-sales advice on any item you purchase. Discover top-notch items with unbeatable value.

Discover the ultimate in convenience and value with the SK tes Group! Our expert team of professionals carefully tests and refurbishes each item with quality in mind, so you can feel confident with every purchase. Shop with us today and bring home the best in quality and affordability!

Are you looking to invest in quality and value? Look no further - our product offers everything you desire and more. Join us to experience firsthand the unbeatable satisfaction of our excellent customer service and top-notch products. Be a part of something great today!

Experience friendly, personalized customer support for all your needs with our dedicated team! Our customer service is unmatched; available during business hours 9.00am - 5.00pm Mon–Fri, via phone, email or Live Chat for a truly seamless experience. Let us make your customer service hassle-free!

Shop Laptops Shop Apple Mac Shop Monitors Shop Tablets Shop Gaming Shop Apple iPhones Shop Android Phones Shop Sound Shop Vision Shop Smart Tech Contact Us

Stock Must Go

Written by the company

12 Months Warranty
We provide a 12 Months warranty as standard across our wide product range. Giving you complete peace of mind.

Contact info

4.2

Great

TrustScore 4 out of 5

7k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.2

All reviews

(7,420)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

nice bit of kit

nice bit of kit, looks new

15 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi John, thank you for your 5 star review! It is great to hear how happy you are with your order. We hope that based on your experience, that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Excellent service

Excellent service. Product as described and delivered super quickly.

12 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Phil, thank you for your 5 star review! It is great to hear how happy you are with your order and the speed of delivery. We hope you enjoy your device and will use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars

Fast delivery and great product

Fast delivery and great product

15 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Tina, thank you for your 5 star review! It is great to hear how happy you are with your order and the speed of delivery. We hope you enjoy your device and will use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars

Great price and very fast delivery

Great price and very fast delivery and item was in pristine condition. First time I've used them but will use again.

15 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi, thank you for your 5 star review! It is wonderful to hear how happy you are with your order and that you will be using us again in the future. We look forward to another order from you soon. Many thanks, Tim

Rated 5 out of 5 stars

Excellent service and more than value for money!!

Delivered on time, excellent product incredible price. Excellent service and value for money!!

14 June 2025
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Reply from Stock Must Go

Hi Diane, thank you for your 5 star review! It is fantastic to hear how happy you are with your order. We hope you enjoy your purchase and will use us again in the future. Many thanks, Tim

Rated 4 out of 5 stars

the product you sent me is broken

the product you sent me is broken. annoying that the product was damaged, but the company were great at sending a refund

10 June 2025
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Reply from Stock Must Go

Hi Luke, thank you for your review. I am sorry to hear that the item is not working as it should. I have emailed you in relation to this and look forward to your reply. Please accept our apologies for the inconvenience caused. Kind regards, Tim

Rated 5 out of 5 stars

Good quality refurbished kit at rhe…

Good quality refurbished kit at rhe right price amd delivered quickly and well packaged

13 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Mark, thank you for your 5 star review! It is great to hear how happy you are with your order and the speed of fulfilment. We hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Will use again

Cheap price, fast delivery. Product seems to be as described. Will use again.

13 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Steve, thank you for your 5 star review! It is great to hear that you will be using us again in the future. We look forward to your next order. Many thanks, Tim

Rated 5 out of 5 stars

Excellent product shipped extremely…

Excellent product shipped extremely quickly, fantastic place to purchase from.

10 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi, thank you for your 5 star review! It is brilliant to hear how happy you are with your purchase from ourselves. We hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 1 out of 5 stars

Help less

The wrong item sent and help was none existent

11 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Keith thank you for your review. I am sorry to hear that the item you received is incorrect. I can see that our customer service team have provided you with instructions which will allow you to return the item free of charge and that you have requested a refund on the product. Once we receive the item back, a refund will be issued as requested. Please accept our apologies for any inconvenience caused. Kind regards, Tim

Rated 5 out of 5 stars

Got the watch with in a few days

Got the watch with in a few days. It’s in great condition and was a fraction of the price. I keep breaking them at work so was so happy to get a reconditioned one so cheap

7 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Simon, thank you for your review and for giving us 5 stars! It is fantastic to hear how happy you are with your watch. We hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Quality as described and posted…

Quality as described and posted straight away. Arrived next day

I also had questions about the item and they were very helpful

5 June 2025
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Reply from Stock Must Go

Hi, thank you for your 5 star review! It is wonderful to hear how happy you are with your order along with our customer service. We hope that you enjoy your purchase and will use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars

Ordered late Saturday night

Ordered late Saturday night, didn't think it would be sent out for few days. Sunday morning knock at door from postman .

Amazing product brilliant setting. Thanks

7 June 2025
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Reply from Stock Must Go

Hi Gary, thank you for your 5 star review! It is great to hear how happy you are with your order and the speed at which it was delivered. We hope that you will use us again in the future as well as recommend us to others. Many thanks, Tim

Rated 5 out of 5 stars

Excellent service from Stock Must Go

Excellent service from Stock Must Go! They have good products and knowledgeable staff. I will definitely buy again from them.

6 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Silv, thank you for your review and for giving us 5 stars! It is great to hear how happy you are with your order and that you will be using us again in the future. We look forward to your next order. Many thanks, Tim

Rated 1 out of 5 stars

controller didnt work has to return

controller didnt work has to return

3 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Daniel, thank you for your review. We are sorry to hear that the controller you received was not working as they should. We have received your return and will look to issue your refund as requested shortly. Please accept our apologies for any inconvenience caused. Kind regards, Tim

Rated 5 out of 5 stars

Delivery came in time the item was good…

Delivery came in time the item was good condition price was good well packaged

2 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Karzan, thank you for your 5 star review! It is great to hear how happy you are with all aspects of your order. We hope that you enjoy your device and will use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars

Fast delivery product was as described…

Fast delivery product was as described I’m very happy.

4 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Steven, thank you for your review and for giving us 5 stars! It is brilliant to hear how happy you are with your purchase and the speed of delivery. We hope that based on your experience, you will recommend us to others as well as use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars

Good,laptop

Good,laptop

30 May 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Claudiu, thank you for your 5 star review! It is great to hear how happy you are with your laptop. We hope you enjoy it and will use us again in the future. Many thanks, Tim

Rated 4 out of 5 stars

Laptop is great condition

Laptop is great condition. Product match description, price reflect the quality,
Package well protected and new!

21 May 2025
Unprompted review
Stock Must Go logo

Reply from Stock Must Go

Hi Bill, thank you for your review! It is great to hear how happy you are with your laptop. We hope you enjoy it and will use us again in the future. Many thanks, Tim

Rated 5 out of 5 stars

Updated about where my parcel was every…

Updated about where my parcel was every step of the way, even though the product is second-hand it came very well packaged and, because of the price of the item, I didn't even need to pay postage, overall very happy with the experience, would definitely use again.

2 June 2025
Stock Must Go logo

Reply from Stock Must Go

Hi Omayya, thank you for your 5 star review! It is great to hear how happy you are with your order and that you will be using us again in the future. We look forward to your next order. Many thanks, Tim

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