We chipped a couple dinner plates taking them out of the dishwasher. I emailed product support and they graciously allowed me to order 2 dinner plates, despite their policy of selling an entire set. I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great shipment. Arrived packaged well. The plates and bowls are beautiful, sturdy, well stackable, microwaveable, dishwasher safe…everything we were looking for. It’s just like what we expected based... See more
I ordered a dinnerware set that I was very excited about and upon receiving unfortunately was not going to work for our family. Had to much of a matte finish. However, costumer service was quick to... See more
For the price I was just impressed and I am a private chef. I’m always looking for beautiful white dishes, I really just wanted all the plates, but I decided that I will use the little coffee mugs fo... See more
4.5
Excellent
463 reviews
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Replied to 55% of negative reviews
Typically replies within 1 month
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All went well with order and product.
23 April 2026
Easy of ordering
Easy of ordering. Wish I could order single pieces for breakage. I ended up order a total four piece set to replace one broken dish.
13 April 2026
We love these dishes
We love these dishes! Unfortunately one plate arrived broken. The replacement process was quick and easy. Our replacement plate came quickly. Love the quality of these dishes.
7 April 2026
Thank you so much for your help
Thank you so much for your help! My wife is extremely happy with the replacement plates. You’re the best :)
10 April 2026
I haven’t received my dishes!
4 April 2026
Reply from Stone Lain
Hi Bobbi,
A new package has been shipped out free of charge and you should have already received it
Unfortinatly UPS has lost the first package
Thank you
Excellent Choice of Product
Was given one of their set of 16 stoneware for a wedding present 5 years ago. One of the bowls recently decided to break down the middle. It has lasted through two moves and I love this set so much. I reached out with little hope and asked if I could purchase a replacement bowl for this specific set. Luckily, they had some in stock and said they could do it. Bought, shipped, and received in less than a week. I am happy I could keep this set together for a bit longer. Would buy my next set from them.
30 March 2026
Reply from Stone Lain
Hello, this item was purchased from our website and we are happy to take back a return for any reason if your are unhappy with your purchase. Please reach out to our support team and they will be happy to assist you.
Faulty wedding registry
Faulty wedding registry. I ordered a 24 piece dinner set from Stone + Lain of a wedding registry called Zola. Somehow the site allowed another guest to purchase the same. The couple doesn’t have room for a 48 piece set of dished. Stone + Lain only takes returns if there is a warranty issue. So now I’m stuck with 48 dishes that I don’t want and about $250 in the hole. I’m about to start a social media campaign warning people about purchasing from Stone + Laine on Zola. Something is very wrong with their operations.
20 March 2026
Reply from Stone Lain
Hello, this item was purchased directly through our website and we are happy to assist you with a return if the item is no longer needed,. please reach out to support@stonelain.com and they will process a refund free of charge.
Artisan appearance
Everything was as advertised. The artisan appearance is quite attractive.
8 March 2026
The dinnerware set is beautiful but it…
The dinnerware set is beautiful but it is extremely prone to scratching. Rather disappointed.
12 March 2026
Reply from Stone Lain
Hello, Please reach out to customer support and they will be happy to assist you in replacing your dinnerware to something that is more resistant to scratching.
I had purchased dishes from a third…
I had purchased dishes from a third party and received numerous broken dishes. When I bought direct, the dishes were packed with incredible care and arrived fast and in one piece.
13 March 2026
Fav set so far!!
Fav set so far!!! I was about to purchase only 4plates but I saw the sales and I ended up purchasing the whole set of dinnerware and I have no regret. It’s steady microwave safe and look chic. It enhances my dinning table look modern I love it.
28 February 2026
Painless Process
It was easy to place the order and the dishes arrived quickly without any issues. I also appreciated I didn't pay extra for shipping.
25 February 2026
Beautiful dinnerware… BRASA stone +lain
Price is right allowing me to buy 2 sets so I can have service for 8. Beautifully wrapped… delivered w care
28 February 2026
Love the product!
The product arrived perfectly. No cracks or breaks. The plates and bowls are absolutely beautiful and the quality seems great so far.
26 February 2026
I accidentally ordered the 8oz Espresso…
I accidentally ordered the 8oz Espresso mugs. I had intended to order double walled 12oz. The 8oz don't hold the heat. I'll probably give them away.
25 February 2026
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