Stonetools Reviews 260

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I had a very disappointing experience with Stonetools Ltd. I returned an online order after agreeing the return directly with them. The goods were sent back in the same condition and were con... See more

Rated 5 out of 5 stars

I always go to Stonetools and have done for at least the past 15 years. They supply quality tools, deliver very quickly, are easy to deal with, good communications, friendly service. If you're in busi... See more

Rated 5 out of 5 stars

Stonetools were recommended by my kitchen worktop fabricator because they use there tools professionally for installs. Very helpful over the phone before i placed an order online and order came next... See more

Rated 5 out of 5 stars

Items in stock, fast delivery and no messing about. Have purchased several times from these guys and its always been fast and efficient. It is time for companies to stop over wrapping products, bu... See more

Company details

  1. Tool shop
  2. Construction equipment supplier

Written by the company

Stonetools is a trusted and dependable partner for people working stone around the world, meticulously researching and sourcing the latest and best solutions. Stonetools - Everything You Need for Working Stone


Contact info

4.0

Great

TrustScore 4 out of 5

260 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Above expectation service! Excellent

Not only the right blade was received the following day of my ordering but, better than that, I had a most friendly and constructive email exchange, before that, with George who advised me - as I was ordering a blade for my husband's birthday present (and I plaid ignorance as to blades and the stone sculpting world).

31 March 2023
Unprompted review
Rated 4 out of 5 stars

Great Serrvice

Great service from this company and carried out exactly what I required with results. Would not hesitate to recommend them as they obviously know their trade.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Great friendly company

George and Jordan were very helpful when purchasing from them. We have used them multiple times now and everything has been a great experience; friendly, helpful and items very well packaged.

14 February 2023
Unprompted review
Rated 5 out of 5 stars

Customer Service

Slight issue with payment but was soon called by customer service and issue was resolved swiftly - exactly what I would expect. Issues can always arise but the customer service I received was second to none

26 January 2023
Unprompted review
Rated 1 out of 5 stars

I only received half of my order but…

I only received half of my order but was charged the full amount. Attempted to reach out on multiple occasions but never heard back from customer service even when making an appointment for them to ring me online. Will not be using the service again

17 November 2022
Unprompted review
Rated 5 out of 5 stars

Highly reliable, quality tools, honest and friendly service. Highly recommend you use them..

I always go to Stonetools and have done for at least the past 15 years. They supply quality tools, deliver very quickly, are easy to deal with, good communications, friendly service. If you're in business this company gives you confidence in your equipment needs. Lastly, they are honest with you if something isn't readily available and more than ready to advise.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Great online store for stoneworking

I have been working with slate for years now but finding the right tools to work with has not been easy finding stone tools was brilliant because there was a range of tools that were perfect for what I wanted all in one place service was great and I got all my items delivered the next day couldn’t ask for more

14 November 2022
Unprompted review

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