StoneTower MortgagesReviews 

17
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Mortgage broker

Written by the company

StoneTower Mortgages' aim is to provide clear, concise advice and support throughout the mortgage process. We do this by having one point of contact from your initial enquiry all the way through to when your mortgage offer is issued.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(17)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Mortgage Advisory Services

I cannot thank Dale enough for the outstanding support he provided throughout my property purchase journey. From the very beginning, he demonstrated exceptional professionalism, dedication, and expertise, ensuring that I had the best possible experience despite the many hurdles I encountered along the way.

What truly sets him apart is his unwavering commitment to his clients. No matter how complicated the process became, he remained patient, proactive, and solution-oriented, guiding me at every step with clear advice and reassurance. He was always available whenever I needed him—he never missed a single call and always responded to my emails promptly. His communication was impeccable, making sure I was always well-informed and confident in every decision I had to make.

Even after facing multiple challenges during the purchase, he never wavered in his support. Instead, he went above and beyond to find solutions, making the entire process much smoother than I had anticipated. His expertise and dedication gave me the confidence to move forward, knowing I had someone reliable and knowledgeable by my side.

I highly recommend his services to anyone looking for a mortgage advisor who genuinely cares about their clients and is willing to go the extra mile to ensure success. Thank you Dale for your incredible support - I couldn’t have done it without you!

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Mortgage Adviser!

Dale was absolutely exceptional in helping me find the best mortgage as well as answering my many, many questions. He was very professional, knowledgeable and response times very super fast.
I cannot rate him highly enough and definitely recommend him to anyone who needs a Mortgage & Protection Adviser. Absolute superstar.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Needed help with my Buy to Let…

Needed help with my Buy to Let remortgage and Alex was very helpful in helping me find the best option available on the market. He was very prompt to answer any questions I had and managed to secure me a great rate in this current market and got me a mortgage offer in record time before my current lender was due to increase my rate. I will definately be recommending him to family and friends. Thank you Alex!!

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Stop looking, you've found what you're looking for..

I cannot remember a time where I have ever received this level of exceptional service and professionalism. The time, expertise and consideration Dale spent on me was incredible. If you're looking for someone to look after you - you've found them right here. Amazing work gentlemen, thank you.

17 April 2023
Unprompted review
Rated 5 out of 5 stars

Easy and straightforward experience

Easy experience, Alex was very helpful from the initial enquiry sent with the right level of engagement and knowledge for my wife and I to carry out our application - which was successful!
We’ll certainly look to renew when the time comes.

10 February 2023
Unprompted review
Rated 5 out of 5 stars

Can’t rate Alex and Dale enough

Can’t rate Alex and Dale enough! Throughout the whole process they were so patient with my constant questions and always at hand to explain things so clearly and continuously putting me at ease! Their knowledge, care and experience is phenomenal.

Thank you again!!

3 February 2023
Unprompted review
Rated 5 out of 5 stars

With professionalism and expertise, Stone Tower can handle all of your mortgage needs

Stone Tower is an excellent mortgage brokerage that consistently provides exceptional service. The team is knowledgeable, trustworthy, and always looks out for the best interests of their clients. They ensure that the process runs smoothly and efficiently; if other parties are taking too long, they follow up with them to ensure that they complete their tasks on time. With professionalism and expertise, Stone Tower can handle all of your mortgage needs. I wholeheartedly recommend this company to anyone in the market for a mortgage. They are unquestionably the best!

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Alex is the man to go to for all your…

Alex is the man to go to for all your mortgage needs. He's super knowledgeable and always has his clients' best interests in mind. Alex & Dale at Stone Tower are both honest, efficient, and they go above and beyond to make sure you get the best deal possible. I've used their services twice now and I was blown away by how easy they made the whole process. I highly recommend them to anyone looking for a mortgage broker - they are simply the best!

1 January 2023
Unprompted review
Rated 5 out of 5 stars

5* - professional, friendly, knowledgeable…

Professional, friendly and extremely knowledgeable. I couldn’t recommend StoneTower Mortgages enough, honestly. They were efficient throughout the entire process and explained everything perfectly in a way that was easy to understand and follow, which was highly valued as buying a home is stressful (to say the least) but with Alex and Dale guiding the way, I felt in safe hands. I have already recommended them to friends, family and colleagues. Thank you again.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Absolute professionals and a pleasure to work with!

Stone Tower Mortgages are an absolute pleasure to work with, I cannot recommend them enough. They have been extremely attentive, knowledgeable and helpful throughout my very long and difficult (constant, prolonged delays from the developer) process of buying my first property. Will stay on with them for any future remortgaging as well for sure!

1 March 2022
Unprompted review
Rated 5 out of 5 stars

StoneTower provided us with excellent…

StoneTower provided us with excellent service when we needed our mortgage. As first time buyers the process was daunting and they were so helpful at explaining everything to us in a way we could understand. They were quick, efficient and a pleasure to use. We’re due to renew our mortgage next year and I will most definitely be returning to them. Can’t recommend highly enough.

3 February 2023
Unprompted review
Rated 5 out of 5 stars

Complex situation professionally managed

Alex and Dale managed our complex requirements professionally and with ease. Our situation wasn't straight forward and they were able to find a mortgage product for us and kept us continually updated throughout the process. Will definitely be going back to them when we need to remortgage!

21 December 2022
Unprompted review
Rated 5 out of 5 stars

Alex and Dale are total professionals…

Alex and Dale are total professionals and helped me secure a mortgage perfect for me in somewhat trying times. They are extremely knowledgeable and helped me navigate the confusing market conditions. I could not recommend more!

1 February 2023
Unprompted review
Rated 5 out of 5 stars

100% trusted

I have trusted Alex and Dale with my mortgages for a number of years and have never had the need to look elsewhere. They are 100% reliable, trustworthy and transparent; always explaining every situation and detail before recommending a decision.

2 February 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience. Couldn't have asked for more!

I wouldn't hesitate to recommend StoneTower to anyone looking for help with their mortgage. The service we received from them was efficient, knowledgeable and professional, and they went above and beyond to make sure we were fully up to speed throughout the process. I will definitely be using StoneTower mortgages in the future.

20 January 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look