StoneycairnReviews 

173
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent 1:1 session. Kate is very knowledgeable when it comes to dogs. Our lesson focused on training my spaniel not to pull on the lead. Kates calm demeanour put us both at ease and I came away... See more

Rated 5 out of 5 stars

We are fortunate enough to use Simon and Kate of Stoneycairn for all our sporting bookings. We have always been very well cared for from initial enquiry through to feedback after ours days. Each and... See more

Rated 5 out of 5 stars

100% AMAZING! Can't recommend enough! Whether my stubborn Springer Spaniel and I attend a full-day training session, an evening group session or a 121 session - Simon & Kate get the best out of both... See more

Rated 5 out of 5 stars

Kate really understands dogs and their owners, especially novices like me. She quickly identifies what you're trying to achieve, where you are now and how to make progress. Her training is all about g... See more

Company details

  1. Dog Trainer
  2. Clothing Shop
  3. Pet shop
  4. Shooting Event Area

Information provided by various external sources

Stonetcairn Ltd offer gundog training, breeding and picking up services. We also have an online retail and a click and collect service for all gundog training equipment, dog food and country clothing. In addition to all of this we act as Sporting Agents offering 10 to 12 days a season on some wonderful sporting days


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(173)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Expert advice was given about the use…

Expert advice was given about the use of Nutriment dog food with helpful practical suggestions for managing the chubbs. Ordering the food on the website was very straightforward and the pickup very efficient. Altogether an excellent service.

1 July 2021
Rated 5 out of 5 stars

Turned my rescue sprocker spaniel…

Turned my rescue sprocker spaniel around on a 1 month residential training. She was a really difficult dog and have done an excellent job in turning her around in the short space of a month. Also appreciate their honesty

This is my second dog that i have had for residential training ( had a working golden retreiver in before) and would consider doing it again

13 June 2021
Unprompted review
Rated 5 out of 5 stars

Raw food

I’ve been buying raw food for my dog from Simon for the past few months, reasonably priced and orders usually available the next day. Simon always happy to help even when it’s a small order and sometimes includes a little extra item to try.

9 June 2021
Unprompted review
Rated 1 out of 5 stars

Residential training

I booked my dog in for a week of residential training as we were going away. We filled in all the forms, spoke to the owners and arranged a drop off time. After just over an hour’s drive I arrived to find that due to a very sad family bereavement the owners were not there. The person in charge had absolutely no knowledge of our arrival or what to do with my dog. I told her I would make another plan as I did not feel confident about leaving my dog there under the circumstances. That evening I sent a text saying that I was sorry for their loss but that I was surprised that no one had bothered to ring/text me. No apology either. No response. A full 5 days later I got a text thanking me for my understanding and saying that they would ring in 2 days time to see if we could find a way forward. Still not heard a full week on. I had expected a much higher standard of professionalism and basic courtesy. I fully appreciated the sad and unexpected situation but the lack of concern and apparent disorganisation seriously undermined our confidence. I gave one star because on our first visit they were good with our dog.

7 June 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic group training day

Fantastic group training day. Covid safety measures were in place and the day was well organised. Simon and Kate were helpful and friendly. They are both extremely knowledgable and have taught me how to get the best from my dog. Instructions were clear and individual feedback was given after each exercise. Couldn’t recommend Stoneycairn enough the progress my dog has made with them is unbelievable.

6 June 2021
Unprompted review
Rated 5 out of 5 stars

I placed a rather last minute order and…

I placed a rather last minute order and emailed Stoneycairn to ask if they could help me out. Help me out they did! My order was delivered 2 days later, despite the Covid crisis. I received first class efficient and personal service. Highly recommended.

22 May 2021
Unprompted review
Rated 5 out of 5 stars

Very professionally run training day…

Very professionally run training day and given the current Covid situation health and safety were accounted for. Each dog and handler was given individual advice and guidance in a supportive and truthful manner and exercises tailored to the dogs ability to achieve success.
Great training ground and well thought out exercises relating to working in the field.

2 May 2021
Rated 5 out of 5 stars

1:2:1 Dog Training

Simon was extremely helpful, friendly and non-judgemental in our 1:2:1 dog training session. He gave us some very useful tips in getting our 11 month old springer to walk to heal and the importance of our own body language in training dogs.
Simon made the session fun and we left feeling motivated to continue training our lovely springer spaniel and we look forward to arranging our next session.

11 April 2021
Rated 1 out of 5 stars

After one use on walk throwing and…

After one use on walk throwing and retrieving, the product split spilling its contents everywhere.
Not good

3 April 2021
Stoneycairn logo

Reply from Stoneycairn

Thank you for your review and we are very sorry to hear about the dummy failures. This is most unusual as Mystique® dummies are normally excellent build quality and this is the first time we have heard of a failure, however things do fail.

We are however a little surprised that since receipt of the dummies and the failure you have not been in contact with us to either ask for a refund or a replacement, either of which we will happily do for you.

Also we would would very much like to see the failed product so that we can refer this back to the manufacturers.

Rated 5 out of 5 stars

First 1-2-1 Gundog training…

I had my first 1-2-1 Gundog training session with Simon. We just started back to basics lead walking and recall on a long lead. Simon is very knowledgeable and was great at demonstrating what we needed to do. Can’t wait for further training sessions!

30 March 2021
Rated 5 out of 5 stars

Not the first time I’ve used…

Not the first time I’ve used stoneycairn and won’t be the last, this time I had my Labrador in for 6 weeks residential training. Not only are Simon and Kate great people, down to earth and bloody honest wether that means telling you your dog is a sod and needs to chang, but they did a outstanding job with him. Only people I trust to leave my dog with. Won’t be long before we’re back for regular lessons and classes to keep up the hard work. Thank you to Simon and Kate will be back soon.

25 March 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look