I have been a customer of seats and stools for over 25 years. I’ve had about 4 different colors during those years. I must say that for the first time my bucket seats are a bit uncomfortable because... See more
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I was sceptical about ordering online without actually seeing the stools. They are priced a lot cheaper than other stools of similar style. However I am really pleased with them. They look a lot more... See more
Legs on chairs have holes all over them- like wood worm, poorly finished on the legs, different coloured wood used to put together! These legs were covered up with protective foam, I didn’t removed un... See more
Company replied
I recently purchased four island bar chairs. I have to say I am so..pleased with them. The quality of them for the money is excellent. They arrived 2 days earlier than the expected initial date of... See more
Company details
Written by the company
Hello! Welcome to the Stools and Chairs Trust Pilot page. Hopefully you're here to leave a wonderful review, or perhaps see what our brilliant customers are saying about us?
Contact info
United Kingdom
- stools-chairs.com
This is such an amazing site
This is such an amazing site. The quality of the chairs are incredible and at such a bargain price. Will definitely return
The stool is lovely but it was a…
The stool is lovely but it was a nightmare to build as none of the screws were lined up
I ordered a pair of damask chairs
I ordered a pair of damask chairs. The box arrived damaged & 1 of the chairs was damaged ..I emailed Zoe Griffiths in customer service & she sent a new replacement out & had the damaged 1 picked up free of charge & without any fuss ..I would recommend emailing her rather than phoning .
happy with my stool.
They are just what I wanted
They are just what I wanted, perfect colour, the right height, we are well pleased, thank you xx
Great looking
Great packaging, easily put together, very comfortable, and look fab, only downside was 1foot stopper was missing.
Great stools
Great stools, look exactly as I expected, arrived early, really happy with them.
Ordered three bar chairs they arrived…
Ordered three bar chairs they arrived on time I was kept informed of when I would expect them and confirmation of order. They were delivered swiftly and we're really pleased with them they are great quality and look so lovely in our kitchen.

Reply from Stools & Chairs
Legs on chairs have holes all over…
Legs on chairs have holes all over them- like wood worm, poorly finished on the legs, different coloured wood used to put together! These legs were covered up with protective foam, I didn’t removed until At least a week after buying, where I stupidly removed the tags!!!! When removing the protective packaging is where I then discovered the holes!!!!! Not happy and certainly won’t buy off them again

Reply from Stools & Chairs
Some screw holes didn't line up & a few…
Some screw holes didn't line up & a few scratches on the metal leg frame - great price

Reply from Stools & Chairs
An excellent company to buy from ,good…
An excellent company to buy from ,good quality chairs at very affordable prices ,packaged with care and delivery was very fast ,will definitely buy from this company again ,thank-you

Reply from Stools & Chairs
Fantastic
Purchased 4 breakfast bar stools and a fantastic price and really happy with the quality and delivery time. Will definitely order again.

Reply from Stools & Chairs
Wonderful!
Just received these bar stools. We couldn't be more delighted!! They look lovely and are excellent quality. Managed to get them in the sale which was even more brilliant. Thank you!!!

Reply from Stools & Chairs
Bali black bar stool
Excellent, fast FREE delivery. Will order again if grandkids brake another one

Reply from Stools & Chairs
These bar stools are excellent
These bar stools are excellent. They are sturdy, comfortable and look great at the kitchen island. I am very impressed by how elegant they look, especially with such a discounted price. I would definitely recommend this site.

Reply from Stools & Chairs
So far so good
So far so good, chairs look great. Hope they are as good once they are used! Great and speedy delivery.

Reply from Stools & Chairs
I ordered 1 bar stool and had planned…
I ordered 1 bar stool and had planned to get 3 more. Received an incorrect item, no response from customer services. I'm stuck with a bar stool that I don't need and lost money. Really poor service, I need a refund.

Reply from Stools & Chairs
Bar stools
We ordered four bar stools which arrived on time and in perfect condition. However, assembling them was incredibly difficult. I am very handy at putting things together but, basically the bolts are too short. I had to find alternative bolts and once everything was attached I could remove one bolt at a time and fit the bolts supplied.
This should have taken 5 minutes but took me an hour and a half to do.

Reply from Stools & Chairs
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