Good product. good battery and quite well thought out. But do NOT!! buy the cover made of WOOLLY material. It sheds abnormal amounts of these "hairs". It cannot be cleaned. The material is not suitabl... See more
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See what reviewers are saying
I was Bought a homely (looks like a hot water bottle) for a gift and thought that my normal phone charger would charge the bottle. But it’s not made clear on purchase that it does need a 30watt cha... See more
Company replied
My big hug has been a really useful way of keeping heating costs down and keeping me warm. It’s a really well-made product. and the teddy fabric is holding up well. If I had one piece of feedback, it... See more
Company replied
Finally a heating product that works. I've bought microwave products that are no better than a wheat bag. Hot water bottles aren't particularly safe and you're meant to replace them somewhat regul... See more
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Company details
About Stoov
Written by the company
About us
Shop our collections:
Benefits
Cordless up to 14 hours
Energy saving
Warmth up to 58°
30 day return policy
Contact info
Head Office – No Visiting Address, Arthur van Schendelstraat 500, 3511MH Utrecht, Netherlands
- +31 30 808 03 36
- customercare@stoov.com
- stoov.com
Warmth your way
4.3
Excellent
17k reviews
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Bought a cushion as a Xmas present for…
Bought a cushion as a Xmas present for my daughter. Very happy with the product and the delivery time
9 January 2026
Reply from Stoov
hi Geoff,
Thanks for your review. Great to hear your daughter is enjoying your Stoov and that everything arrived right on time.
Warm regards,
Stev | Stoov
Keeping you warm and fuzzy during winter!
Great product! Bought a blankey for my mum last winter and it's been a cherished item for her. The warmth is just right and the portability is always a big plus.
Online ordering is straight forward and easy, delivery was quick and arrived in good condition.
8 May 2025
Reply from Stoov
hi WC,
Thanks for your review. It is lovely to hear your Stoov has become such a good companion for your mum and that everything from ordering to delivery went smoothly.
Warm regards,
Stev | Stoov
Their products are very special… I adore them!
I absolutely adore their products… they’re very special! Their customer service is outstanding… they are extremely helpful in every sense! Thankyou 🧡
22 April 2026
Unprompted review
Reply from Stoov
hi Tansy,
Thanks so much for your review. It means a lot to know you are enjoying your Stoov and that our team could support you well.
Warm regards,
Stev | Stoov
Amazing product with one major flaw the…
Amazing product with one major flaw the stuffing in the cushions is appalling it has absolutely no substance. I can only imagine in time it would actually damage the heating element because it is so lacking.
I have email Stoov today to see if there’s anything that they can do about this issue how anybody in product design would let a product at this price point be released with such a pathetic amount of filling in the cushion I do not know.
Until they fix it don’t buy the cushion Ploov³
If the 3 stands for the Version Number then they have not learnt much.
24 April 2026
Unprompted review
Reply from Stoov
Hi Jonathan,
Thank you for your honest feedback.
We are glad you like the heating performance. The preferred amount of filling, softness and firmness can differ from person to person, so this can be a matter of personal preference.
If the Stoov is not what you expected, you can of course make use of our return portal. We will also contact you by email.
Warm regards,
Myron | Stoov
Very disappointing and expensive
Very disappointing and expensive for what it is. Advertised as heating for 9 hours. Runs out of heat after 2 - 3 hours. When contacted the company they said "The 9 hours we mention is the maximum on the lowest setting in ideal conditions. Higher settings or cooler surroundings can shorten the battery life, so the actual duration depends on your specific usage and environment." What a copout! I used it about 3 times in my house in Australia - where are you meant to use it for the battery to be able to cope?! Advertising should say if you don't want much warmth at all, it may last 9 hours, but your body will generate almost the same amount of heat. Would not recommend, and would positively avoid.
1 August 2025
Unprompted review
Reply from Stoov
Hi Elizabeth,
We are sorry to hear that your experience with Stoov has been disappointing. We understand how frustrating it is when the warmth and battery life do not feel as expected.
Because Stoov uses infrared heating, the warmth builds up gradually and usually takes around 5 to 10 minutes to be fully felt. Once it has warmed up, it is designed to give a cosy and comfortable feeling, although the experience of warmth can differ from person to person. Battery duration also depends on the heat setting and the temperature of the surroundings, which means the actual usage time can vary.
That said, we fully understand that this does not change your experience. If you are not happy with your Stoov, you can register your return via our return portal, and if there is anything we can still look into for you, our customer support team is here to help.
Warm regards,
Myron | Stoov
Excellent product and service!
Great ordering process and my wife loves her heated cushion. Quality product and packaging, not cheap - but worth every penny.
1 January 2026
Reply from Stoov
Hi Ryan,
Thanks so much for your review. We're really glad your wife is enjoying her Stoov and that everything went smoothly for you. Wishing you both lots of cosy moments ahead!
Warm regards,
Stev | Stoov
The heated pillow is brilliant
The heated pillow is brilliant. I bought it for my wife but I need to get her another one as I love using it. It is very warm and being so portable I can use it anywhere.
The only thing I don’t like is the recharge does not lock in like the battery does. It is minor and I love this item.
22 October 2025
Reply from Stoov
Hi Timothy,
Thanks so much for sharing your experience. It’s great to hear how much you and your wife are enjoying your Stoov. If you ever have questions or need help, just let us know.
Warm regards,
Stev | Stoov
I am super disappointed
I am super disappointed! I ordered and paid for one of their products and it never came! I’m trying to get my money back! They deliver with some odd delivery companies so I am getting random messages from two private delivery companies I’ve never heard of (and neither has Australia Post). Stoov said they delivered the product but I never received it. This is a dodgy company! I was really looking forward to a better hot water bottle with warmth that lasts longer because I suffer from endometriosis and am always in pain. Shame on you Stoov, people do not buy!
8 April 2026
Unprompted review
Reply from Stoov
Hi Alex,
We are very sorry to read this. We understand how upsetting this must be, especially when you were really counting on your Stoov for comfort and have not received it. This is not the experience we want for you.
We will contact you to see how we can help and look into this properly together.
Warm regards,
Myron | Stoov
EXCELLENT COMPANY TO DEAL WITH
5 January 2026
Reply from Stoov
Love this review! Thanks for choosing us and enjoy your Stoov.
Warm regards,
Stev | Stoov
Reply from Stoov
Thanks for sharing your experience! Enjoy every moment with your Stoov. Warm regards, Stev | Stoov
Cosy and warm
22 October 2025
Reply from Stoov
Thanks for sharing your experience! Enjoy every moment with your Stoov.
Warm regards,
Stev | Stoov
Just perfect
28 March 2026
Reply from Stoov
What a joy to read your feedback! Enjoy every moment with your Stoov. Warm regards, Stev | Stoov
Reply from Stoov
So glad you’re enjoying your Stoov! Thanks for spreading the warmth.
Stev | Stoov
Warm regards
Best pressie for my back
This is my 2nd pillow in 4 years my husband bought me the 1st one 3 Xmases ago 🎄best pressie for my back
i use it every day & evening
I Love it
I’ve multiple issues with my back & I respond very well to heat therapy
Thank you 🤩
16 March 2026
Reply from Stoov
We're so glad your Stoov continues to bring you comfort and warmth every day. It's wonderful to hear how much it helps with your back and that heat therapy makes a real difference for you. Thanks for sharing your experience and for being such a loyal part of our community. Enjoy every cosy moment!
Warm regards,
Stev | Stoov
Reply from Stoov
Thank you so much for your kind words! We're thrilled you had a great experience and that your Stoov is making a difference. Enjoy every moment of warmth!
Warm regards,
Stev | Stoov
Verry good products, verry good support
We have stoov products now for several years and are very happy with it. We bought the cushions to use for extra cosiness on the couch 😊. There is also a very good after sale service, when we had an issue with one of our cushions I had a very prompt response and a solution for my problem.
20 March 2026
Reply from Stoov
Hallo Michele,
How wonderful to read that you have been enjoying your Stoov for several years already. We are so happy to hear the cushions bring extra cosiness to your moments on the couch, and that our after sales service was able to help you quickly when needed. Thank you for sharing this with us.
Warm regards,
Myron | Stoov
My inquiry was dealt with swiftly and…
My inquiry was dealt with swiftly and thoroughly and my replacement part was delivered in record time and my blanket is now as good as new. There was no hassle involved in getting my issue resolved so that was an unexpected blessing. Thank you.
19 March 2026
Reply from Stoov
We’re so glad everything was sorted quickly and you can enjoy your Stoov again. It’s wonderful to hear you had a smooth experience. Thanks for sharing your feedback!
Warm regards,
Stev | Stoov
Reply from Stoov
Thank you for your feedback, enjoy your Stoov!
Does not work as we hoped.…
We bought the stoov as a heated seat cover in the motor home. It just doesn’t work. It barely gets warm before it cuts out and the battery drains down. Good idea but just doesn’t do what we needed it to do and far too expensive.
19 February 2026
Reply from Stoov
Thanks for sharing your experience. It sounds like the Stoov might not be working as expected, and we would be happy to take a closer look together. Sometimes the warmth experience can also depend on how the Stoov is used or on the settings.
Could you contact our support team so we can help you check this? You can reach us at customercare@stoov.com, and we will gladly look into it with you.
Warm regards,
Myrthe | Stoov
Perfect electronic water bottle for…
Bought an electronic water bottle for my wife, she loves it, keeps her hands warm as she has Raynaud's and suffers quite badly.
Perfect gift idea
21 October 2025
Reply from Stoov
So glad your Stoov is making a real difference and bringing extra comfort! Wishing your wife many cosy moments ahead.
Warm regards,
Stev | Stoov
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