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Rated 1 out of 5 stars

Sent my phone to Stopoint, delivered March 16 (tracking confirmed). Provided payoff receipt as requested. It has now been over 2 weeks with no payment and no response from support. I’ve attempt... See more

Rated 5 out of 5 stars

I've used Stopoint two times now, and each transaction was straight forward and accurate. They make shipping easy. If you're honest in your assessment of the condition they are very fair and honor the... See more

Rated 1 out of 5 stars

Worst decision I ever made in regards to selling my phone was using Stoppoint. It took over two months to receive my payment - yet once receipt of my phone was confirmed they immediately reduced the p... See more

Rated 5 out of 5 stars

I sent in my iPhone 5s and received full payment. Payment did take longer than 24hours but the inspection of the phone was over Easter weekend so it may explain the delay. Shipping was very ea... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Stopoint.com easy 'select, ship, and pay' system is the safest and quickest way to trade your used electronics for cash without settling for less than the product's value. When it's time to upgrade, think of us! Our unparalleled and fixed 30-day quote and our 24-hour payment policy make us stand out as the number 1 place in America for electronics reCommerce. For an immediate offer, visit us at stopoint.com


Contact info

2.9

Average

TrustScore 3 out of 5

582 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Right from my first contact with them …

Right from my first contact with them until the end it was great service. Told me what they would give me for my phone, sent me a shipping label and I requested a check and received it in the mail in reasonable time. I would do business with them again without hesitation.

5 April 2017
Unprompted review
Rated 5 out of 5 stars

Will be using them again

My experience with Stopoint is very positive. I needed to sell my old iPhone and they offered me the most money for it. Yeah I shopped around. I received my money within a day of them receiving my old phone. I will be using them again!!

3 April 2017
Unprompted review
Rated 5 out of 5 stars

Simple. Quick. Kinkless.

Stopoint made everything very easy. There was nothing complicated, or even a little aggravating, about this experience. Stopoint paid me quickly via PayPal and was see-through during the whole process. I will definitely be thinking of Stopoint next time!

31 March 2017
Unprompted review
Rated 5 out of 5 stars

Quick and Easy

The site was easy to navigate. Once I found my phone, I rated it and got a quote. In only a few clicks it was sold and the packing instructions printed. From there, it was a matter of finding a box and throwing it in the FedEX outbox. In about three days I had my money deposited in Pay Pal (or you can have them mail it to you.)

It was done the way I like things done-consumer friendly!

I will recommend them to everyone who asks about selling their old phone.

28 March 2017
Unprompted review
Rated 5 out of 5 stars

My first Stopoint experience

Awesome experience with my Stopoint sale. Totally convenient and seamless. Couldn't have been any easier to do this transaction. You've got me as a long time customer.

25 March 2017
Unprompted review
Rated 4 out of 5 stars

Not bad..

I got a good deal for the device.. however the payment took an extra days of what they mentioned..
But I got it..

24 March 2017
Unprompted review
Rated 5 out of 5 stars

I Phone

I chose Stopoint because they offered the highest price for my I Phone 6. Very quick response. Easy shipping and two days later they emailed me that my check is on it's way. Highly recommend them.

23 March 2017
Unprompted review

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