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Rated 1 out of 5 stars

Sent my phone to Stopoint, delivered March 16 (tracking confirmed). Provided payoff receipt as requested. It has now been over 2 weeks with no payment and no response from support. I’ve attempt... See more

Rated 5 out of 5 stars

I've used Stopoint two times now, and each transaction was straight forward and accurate. They make shipping easy. If you're honest in your assessment of the condition they are very fair and honor the... See more

Rated 1 out of 5 stars

Worst decision I ever made in regards to selling my phone was using Stoppoint. It took over two months to receive my payment - yet once receipt of my phone was confirmed they immediately reduced the p... See more

Rated 5 out of 5 stars

I sent in my iPhone 5s and received full payment. Payment did take longer than 24hours but the inspection of the phone was over Easter weekend so it may explain the delay. Shipping was very ea... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Stopoint.com easy 'select, ship, and pay' system is the safest and quickest way to trade your used electronics for cash without settling for less than the product's value. When it's time to upgrade, think of us! Our unparalleled and fixed 30-day quote and our 24-hour payment policy make us stand out as the number 1 place in America for electronics reCommerce. For an immediate offer, visit us at stopoint.com


Contact info

2.9

Average

TrustScore 3 out of 5

582 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Stay away

It took 3 weeks and several reminders to receive payment. Communication is nonexistent unless it is through Facebook.

1 March 2017
Unprompted review
Rated 5 out of 5 stars

Had an issue - it was handled well

I sent in my old Apple Watch. They received it and sent me an email stating that it had been tested, confirmed my quote was good, and that the funds were in a status that was basically pending release. A quick look at the website said that usually cleared within 24 hours and then the funds would be issued via PayPal. A week later, my item still showed the same status. I sent a message to customer service via their website and the funds were released within 24 hours.

I wish there were a 4.5 star option since I did have an issue but they did resolve it quickly and satisfactorily so I'm fine with giving them 5. Would use again!

1 March 2017
Unprompted review
Rated 4 out of 5 stars

Worth it.

Worth turning a phone in that's in good shape. Had a problem with first check that was bounced and sent back. When calling stoppoint, I received a refund for bank charge and was replaced with a new check that has been fine since deposited.

1 March 2017
Unprompted review
Rated 5 out of 5 stars

Fast and as Advertised!

Stopoint made it easy for me to ship them my old iPhone with the prepaid shipping label. I received updates the entire way and was paid quickly and in the amount promised. Would definitely use them again.

20 February 2017
Unprompted review
Rated 1 out of 5 stars

Never received payment. Stay away..

It's been over 2 months and I still did not receive my check. They did reach out to send me my check in 3 days but when I opened it. It was someone else's check. Now I have someone else's check and it's been a 2 weeks and still no reply. I wordered if they issued Ron a new check. Terrible company! I asked for my Apple watch back or my money and still received nothing.

18 February 2017
Unprompted review
Rated 5 out of 5 stars

Very Satisfied

I found Stopoint after searching websites for the different options for selling my ipads. The directions were easy to follow; appreciated the mailing label being provided; and the communication during the process was good. I did send a quick email during the process which was not answered but I am still very satisfied with the experience.

16 February 2017
Unprompted review
Rated 5 out of 5 stars

Amazing! 😀

They made it so quick and easy. Loved it . I'm about to sell them all my old devices that are accumulating dust in a drawer . Highly recommended them 👍🏾

16 February 2017
Unprompted review
Rated 5 out of 5 stars

Easy and Helpful

We sold our phones to Stopoint several weeks ago. It was user friendly and they followed through on the payment after great communication emails informing us of each step of the process. I would use them again.

16 February 2017
Unprompted review
Rated 5 out of 5 stars

Awesome!

I had an awesome experience with stoppoint! They made it very easy to print my label and send my package! And I got my check like a week later! I would definitely use them again.

15 February 2017
Unprompted review
Rated 5 out of 5 stars

Quick service with best prices

The title says it all, really. I looked around online and they have the best prices which is all I really cared about in this situation. Their shipping and payment was all prompt and professional. First-rate. No problems.

Please note the fumble-fingered error in my first rating. As the write up indicates, this was a FIVE STAR deal all the way around! Great folks to do business with. Highly recommend!

15 February 2017
Unprompted review

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