I normally don’t write reviews but with how this storage place has been I like to give customers a heads up. We had our box trailer stolen from their property. For a few months everything was going go... See more
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The receptionist was really unhelpful! He gave me bad service all the time ! Plus the storage was expensive! And they told me one price and the change the price later ! I'm not gonna recommend those s... See more
Company replied
Someone first tried to steal my RV, they cut off the lock but did not know how to raise it up and simply backed into it, bending the scissor stands. They couldn't hook it up so they vandalized it to... See more
Company replied
Pro Gloria has always been very nice Con: price increase has been ridiculous. I have auto pay and was locked out of my unit. trying to find another place for storage.
Company replied
Company details
Information provided by various external sources
Storage 4U is a personal storage leader that has remained small and personable throughout almost 25 years of operation. We got our start in 1993, and since then have remained intimately involved with the daily operations of each and every one of our storage units. We remain family owned and operated and strive to serve all of our customers in a professional, expeditious, and courteous manner with all the storage solutions that they need.
Contact info
10915 Nacogdoches Road, 78217, San Antonio
- 210-590-7309
- tl_hlbpartners@sbcglobal.net
- storage-4u.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Very disappointed
I normally don’t write reviews but with how this storage place has been I like to give customers a heads up. We had our box trailer stolen from their property. For a few months everything was going good in till I showed up on Monday, June 27 to find out my trailer has been stolen when I talk to the office they told me the gate was broken on June 23 and some other customers already reported that their trailer had been broken in to. I’m not upset that our trailer was stolen it can happen anywhere I’m more upset that an e-mail wasn’t sent out to let all their customers know to come to check their property after they had a couple of reports of trailers broken into also this property closes at 7 pm so when their cameras see a truck coming in after 7 pm and taking a trailer after 7 pm to them that was no red flag? The only thing the trailer storage would do to help us out for having our trailer stolen from their gated property with cameras is referred the June payment of $119 and they will only refund me if I sign a paper saying I won't post anything
We have been doing business with …
We have been doing business with Storage 4U for over 10 years. Always courteous.

Reply from Storage 4U
No friction, excellent treatment!
No friction, actually, just a wish that someone could oversee the unit for rodents, roaches, and other critters. Excellent treatment!

Reply from Storage 4U
Customer service and Chelsea the manager …
Customer service completely white glove and Chelsea the manager is unbelievable! I can't imagine going anywhere else, and frankly it's the best storage unit in all of Bexar County
This is the Epitome of the three rules of business -good, fast and cheap which does not happen ever and in all three.
You're looking for a fantastic unit and great value look no further. This statement is completely innocuous and I am just a customer .

Reply from Storage 4U
The Manager at the Storage Unit, Victor, was extremely helpful!
The Manager at the Storage Unit, Victor, was extremely helpful! I would definitely recommend this business to others.

Reply from Storage 4U
Excellent facility
Excellent facility, great management - quick to reply, easy to work with. Overall, very pleased.

Reply from Storage 4U
This is the fourth time I have used …
This is the fourth time I have used storage4u over more than a decade. The total time I have had my things at their storage probably adds up to almost 5 years of time. Everything has been fine each time. The units were clean, the site secure, the management pleasant and helpful. I just signed up for a unit to store my things over this summer. I looked at a couple places that were a bit cheaper but decided not to take a chance on the unknown. I can recommend storage4u without reservation.

Reply from Storage 4U
# 1 In Customer Service
Moving, downsizing, and looking for storage can be a daunting task. Chelsea was the last stop of a very long and exhausting day. As soon as I opened the door she greated us with a smile and offered a cold drink. She showed us several units to help us decide, gave a military discount, and honored the online special. We completed the simple process and walked away with a key in record time. Thanks, Chelsea for making the last phase of our move so much easier.

Reply from Storage 4U
Excellent service
Excellent service! I was in and out within 20 minutes.

Reply from Storage 4U
I have been a long time renter at …
I have been a long time renter at Storage 4 U. The office personnel are always so helpful and so nice.

Reply from Storage 4U
Truly Professional and Friendly!
Right from the start Chelsea at Storage 4U East has been helpful, professional and friendly. After close to 10 years of storing there, it feels like my stored items are being cared for by family members. The facility itself is secure, clean and convenient. My hours require mostly late night access to my unit and with 24 hr access, that isn't a problem. I always feel confident of my safety even when I am alone. Chelsea has always handled any issues we've had with the utmost amount of care. I have referred friends and family to her and this facility on several occasions, knowing fully that they will have a pleasant experience and their storage needs will be met. If you're in need of affordable storage, I highly recommended Storage 4U East. Chelsea will take good care of you.

Reply from Storage 4U
Good Job
The Best Service I Ever Had Why Did You Move To Another Store Chelsea D. Longwell-Martinez We Miss You But I Wish You Well Wherever You Go Your The Best !!! 406 #
Sent from my iPhone

Reply from Storage 4U
Chelsea is awesome any time there's …
Chelsea is awesome any time there's ever any question she answer them promptly and always returns my calls

Reply from Storage 4U
Chelsea is one of the best examples of …
Chelsea is one of the best examples of what great customer service should be like. She is responsive to customer needs, and she takes pride in achieving the highest degree in customer satisfaction. I really don't know what I would do without her.

Reply from Storage 4U
This company has been very good to …
This company has been very good to me...they've worked with me...and met ALL my expectations of a good customer-service oriented business

Reply from Storage 4U
Zach was very helpful
Zach was very helpful, driving me around the lots and showing me the available spaces for our new boat. Just what I was looking for, within several minutes, I signed the contract. Thanks Zach.

Reply from Storage 4U
Personable staff
Personable staff. Convenient hours. Easy access to my unit. Reasonable rates.

Reply from Storage 4U
I received excellent assistance from …Chelsea
I received excellent assistance from the moment my wife and I walked in the door. Chelsea ensured that any doubt in my mind was completely removed. She showed us different units to ensure we got what we desired. I fully recommend this storage facility and Chelsea.

Reply from Storage 4U
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