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Storage King Australia - Burleigh Heads Reviews 35

TrustScore 4 out of 5

4.0

17 Rudman Pde, 4220 BURLEIGH HEADS, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The entire process from start to finish was amazing, and the incredible service from Jordan (I think that was her name, sorry if it’s wrong) was top tier. It made what was a very stressful and anxious... See more

Company replied

Rated 5 out of 5 stars

very professional , polite , very much up to the minute re follow up re emails and confirmation thank you excellent staff members .

Company replied

Rated 4 out of 5 stars

A very well organised storage company. I have a clean, easy to open storage unit where my removalists could easily drive up & unload and are able to load up easily for when I find my next home. Storag... See more

Company replied

Rated 5 out of 5 stars

Overall , my experience with storage king has been very good , staff very helpful , and making it easy for myself to organise storage there and to start using . The property is clean and I like the se... See more

Company replied


Company details

  1. Self storage facility
  2. Vehicle Storage Facility
  3. Moving Supply Shop
  4. Packaging Supply Shop
  5. Records storage facility
  6. Storage facility

About Storage King Australia - Burleigh Heads

Written by the company

Storage King Australia: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Aussies Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 1800 100 700 or get a free quote online today!

Visit our website: storageking.com.au


Contact info

  • 17 Rudman Pde, 4220, BURLEIGH HEADS, QLD, Australia

  • 07 5593 5570

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!

4.0

Great

TrustScore 4 out of 5

35 reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

great place and manger on site is…

great place and manger on site is awesome 5 stars

7 January 2026
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Reply from Storage King Australia - Burleigh Heads

Thanks for the great review, Trent. It is a pleasure to be of service.

Rated 5 out of 5 stars

Jordan and Lisa

Jordan and Lisa! Thank you so much for all your help! You girls are awesome! Cheers

25 September 2025
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Reply from Storage King Australia - Burleigh Heads

Thanks for the great review, Glenn. It is a pleasure to be of service.

Rated 1 out of 5 stars

Poor service

I notified your company some weeks ago that the locking mechanism on my unit B54 was falling off. I received a reply that an order would be created to fix the issue. 3 weeks later i went to the unit today to find nothing had been done to rectify and stop the whole mechanism falling off. Could someone please replace the broken rivets to make the unit secure. Dissapointed. Bob

10 June 2025
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Reply from Storage King Australia - Burleigh Heads

We’re truly sorry to hear about your experience, Robert. Your concerns are important to us, and we apologise for the delay in addressing the locking mechanism issue. We had escalated this matter and will ensure it gets resolved as quickly as possible. Thank you for bringing it to our attention.

Rated 1 out of 5 stars

Would not recommend until pest is under control

I had a pretty horrible experience with storage king burleigh. My belongings were in one of the sheds for 12-14 days until I found my new place.

We arrived at the shed to move everything and the shed with my belongings was all covered with mice poo, not only that but there was 3-4 living mice in the shed. I checked the surroundings and it was not just my shed but mice poo was also in the public toilet that is on site.

It is known to management that they have a pest issue ongoing prior to me storing my belongings here but has not been sorted out. It has made my move 10 x harder and more expensive. I had to buy all new bedding, disinfect everything, throw out so much of my things, dry clean my couch, spend more on my removalist as it took them longer to pack everything in the truck due to the living mice - one even got into their truck and came to the new location🤮

I will be taking this matter further to Storage King HQ as I have yet received any follow up from the regional manager after I discussed this matter with the onsite manager. Which to be fair the site manager was lovely and wanted to help but it’s obviously a higher up issue going on here.

Such a shame this has happened and it obviously happening to others there.

14 May 2025
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Reply from Storage King Australia - Burleigh Heads

Hi JM, we truly apologise for your experience and the distress it caused during your move. At Storage King, we take pest control seriously and we're committed to addressing these issues to ensure a better experience for all our customers. Pest control has already inspected the facility and extra traps have also been set up. Thank you for bringing this to our attention and we appreciate your valuable feedback.

Rated 4 out of 5 stars

A very well organised storage company

A very well organised storage company. I have a clean, easy to open storage unit where my removalists could easily drive up & unload and are able to load up easily for when I find my next home. Storage King sell plastic covers for a low price for your furniture if needed. The key lock I also purchased from them is inexpensive and easy to use. Security is good at the site. Very helpful staff, with a variety of locations on the Gold Coast to store your belongings. I chose Burleigh Heads storage facility. It is a single lane drive up where my unit is so there's no overtaking there. Staff at Robina & elsewhere also helped me with my booking and afterwards. Grateful the first month free insurance is included if wanted. Good reminders when next payment is due & reasonable rates. Thank you Storage King.

13 April 2025
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Reply from Storage King Australia - Burleigh Heads

Hello Robyn, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Simply the best.

Great service, everything explained clearly and use of truck for the move was added surprise, saved on truck hire.

10 October 2024
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Reply from Storage King Australia - Burleigh Heads

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Ready for growth nationally

From the first call I made and enquired till acceptance of quote was easy. Very pleasant team and loc as ton is great.

1 October 2024
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Reply from Storage King Australia - Burleigh Heads

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Fantastic service …

Fantastic service very helpful and easy accessible unit spaces

15 July 2024
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Reply from Storage King Australia - Burleigh Heads

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Good facility

Good facility, easy accessible

19 April 2024
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Reply from Storage King Australia - Burleigh Heads

Hi Lea, Thank you for the positive feedback!

Rated 4 out of 5 stars

Great staff made my storage process…

Great staff made my storage process painless even during the hottest couple of days the Gold Coast had seen in years.

10 January 2024
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Reply from Storage King Australia - Burleigh Heads

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 5 out of 5 stars

Friendly

Friendly, polite, courteous, professional approachable.

4 January 2024
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Reply from Storage King Australia - Burleigh Heads

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Friendly efficient staff

Friendly efficient staff. Thank you.
Small shed was big enough to take all my things.

17 December 2023
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Reply from Storage King Australia - Burleigh Heads

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Cathy and Lisa made the whole process…

Cathy and Lisa made the whole process simple and hassle free from the get go. The storage unit is easy to access and everything you need is available.
Thanks!

19 November 2023
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Reply from Storage King Australia - Burleigh Heads

Hello Michelle, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Overall a stress free experience

Overall , my experience with storage king has been very good , staff very helpful , and making it easy for myself to organise storage there and to start using . The property is clean and I like the security pin , making it easy to come and go when I need too as well as there being great storage equipment on hand if needed

29 October 2023
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Reply from Storage King Australia - Burleigh Heads

Hello Susan, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 4 out of 5 stars

Shout out to Jordan

Shout out to Jordan who was wonderful and extremely patient. She answered all my ‘silly’ questions with complete professionalism.

27 July 2023
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Reply from Storage King Australia - Burleigh Heads

Thanks for the great review, Kathleen. It is a pleasure to be of service.

Rated 5 out of 5 stars

Great staff…

I found the staff at storage king Burleigh Heads to be friendly, efficient and they did all they could to help me. The whole process was smooth and problem free. The storage units are clean and easy to access.

5 July 2023
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Reply from Storage King Australia - Burleigh Heads

Hello Neil, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

I have found the whole experience…

I have found the whole experience dealing with Storage King very easy. there has been no issues

5 June 2023
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Reply from Storage King Australia - Burleigh Heads

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

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