Storage Parts Direct Reviews 308

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The drive I ordered arrived quickly and was the exact model I needed. Plugged it in and all fixed!! I will be coming to SPD for all of my future server needs!! Awesome!!

Company replied

Rated 5 out of 5 stars

This website is legit. Originally I'd been a bit skeptical about my order since I'd never heard of this website before and the price on the product I ordered was WAY lower than other retailers. But... See more

Company replied

Rated 4 out of 5 stars

Initial order placed took several days to ship and was explained that I needed to be verified a customer with a valid credit card and I need to be called and spoken to. I am a wholesale distributor, a... See more

Company replied

Rated 5 out of 5 stars

All worked as it should, You had the lowest price for HPE certified and warranted hard drives for a HPE DL360 G9. As with all aging HPE products, finding replacement or expansion hard drives is diffic... See more

Company replied

Company details

  1. Drives and storage service
  2. Computer Accessories Shop

Information provided by various external sources

StoragePartsDeirect.com AKA Storage Parts Direct AKA SPD is a subsidiary (DBA) of Star Technology LLC based in Florida. We are a Wholesaler and Retailer for Storage Devices, Networking and Computer Parts. We have a large stock pile of Hard Drives, Solid State Drives, Storage Arrays, Tape Drive, Memory, Host Bus Adapters, Processors, Power Supplies, Transceivers, Smart Arrays, BBWC, FBWC, Storage Controllers, Networking Switches and Cards. Our main concentration is HPE Gen8, Gen9 & Gen10 Servers and MSA (Modular Storage Arrays) / Storage Arrays. But we also have a large stock of HPE Gen1 to Gen7 Server Drives and Parts. We also carry drives and parts from Dell for Dell PowerEdge & EqualLogic Servers and PowerVault Storage Arrays. Though our head quarter is in Lake Mary, Florida, we have two other distribution centers in New York and California. We are focused on Best Quality Products with the best possible Price Please call us @ (800) 854-9146 or email us to sales@storagepartsdirect.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

308 reviews

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Rated 3 out of 5 stars

I still don't have my order

I still don't have my order. When I track it Fedex says it is on the truck for delivery. It said that Friday and Monday and it is Tuesday and I still don't have it.

8 August 2023
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Reply from Storage Parts Direct

Hello,

FedEx Tracking #773000431141 says that your order has been delivered at your place. Please do a double check. And here goes the Tracking Link: https://www.fedex.com/fedextrack/?trknbr=773000431141&trkqual=2460166000~773000431141~FX

Thank you

Rated 1 out of 5 stars

They sent me another product

They sent me another product, even though I asked about the authenticity of the product. Lima Peru

17 July 2023
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Reply from Storage Parts Direct

It is Genuine HPE (Original) with HPE Security Sticker and Brand New, as we said. And also it is the correct Drive. The issue you are telling is completely wrong. Because 813866-001 can not be written on Drive's Sticker. And 813866-001 is a Spare Part Number. Drive's Sticker contains Model Number, Assembly Number and GPN only.

Rated 5 out of 5 stars

You had original disks for a Dell R540…

You had original disks for a Dell R540 where Dell support itself could not provide them, and you shipped fast. High shipping cost to Europe is the only disadvantage.

17 April 2023
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Reply from Storage Parts Direct

Thank you very much. We ship from our own stock located in Sanford, Florida. That is why it cost a bit more to ship to Europe.

Rated 1 out of 5 stars

Wrong Part Sent

Ordered : EH000600JWCPL
Got : EH0600JDYTL

Wrong part - different carrier

25 April 2023
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Reply from Storage Parts Direct

Hello,

Both of them are with exactly Same Spec. Both of them are just a Model Number. And they comes under 3 different types of carriers as follows;
EH000600JWCPL (MSA Version): https://www.storagepartsdirect.com/hpe-msa-eh000600jwcpl-600gb-15krpm-2.5in-sas-12g-enterprise-hdd/
EH000600JWCPL-SC (SC Version): https://www.storagepartsdirect.com/hpe-eh000600jwcpl-sc-600gb-15krpm-2.5in-ds-sas-12g-enterprise-g10-hdd/
EH000600JWCPL-SCC (SCC Version): https://www.storagepartsdirect.com/hpe-eh000600jwcpl-scc-600gb-15krpm-3.5in-ds-sas-12g-enterprise-g10-hdd/
EH0600JDYTL (MSA Version): https://www.storagepartsdirect.com/hpe-msa-eh0600jdytl-600gb-15krpm-2.5in-sas-12g-enterprise-hdd/
EH0600JDYTL-SC (SC Version): https://www.storagepartsdirect.com/hpe-eh0600jdytl-sc-600gb-15krpm-2.5in-sas-12g-enterprise-g8-g9-hdd/
EH0600JDYTL-SCC (SCC Version): https://www.storagepartsdirect.com/hpe-eh0600jdytl-scc-600gb-15krpm-3.5in-sas-12g-enterprise-g8-g9-hdd/

Now, your order was for the MSA Version. So, we shipped that. And you did not even contacted us for help you about it. Now you are complaining against us in every where?

Is it our fault, if you do not know which version you need? And even you never contacted us for any help about it?

Thank you

Rated 5 out of 5 stars

Quick, accurate and helpful

Drives I ordered arrived promptly, they were as described and in good working order. The person I spoke with was knowledgeable and guided me to the correct drives.

23 March 2023
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Reply from Storage Parts Direct

Thank you very much

Rated 1 out of 5 stars
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Reply from Storage Parts Direct

Hello,

We Cancelled your Order and VOIDed the Payment, because we do not accept Credit Card Payment from Non-US Customers for security reason. Non-US Customers are allowed to place their orders using PayPal only.

We also informed you about it right away by email notification.

Thank you

Rated 1 out of 5 stars

I made a purchase I registered I placed…

I made a purchase I registered I placed my order I made my payment, he charged my card, then he canceled my order because I was not a national or with an American address and I asked that they ship it to an address in Miami, then he said that they would return my money in 2 or 4 business days and more than 8 days have passed and they did not return my money to the card and they urged me to buy the discs, so I had to buy it elsewhere and by the way they have not returned my money at this time money, what do I have to do to get it back or give me the discs that I had bought when they debited me, is it possible???

26 February 2023
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Reply from Storage Parts Direct

Hello,

Why you are lying? The Payment was VOIDed automatically when we cancelled your Order. When you placed the order the payment was just Authorized, not Charged. When we cancelled your Order then the Payment was VOIDed automatically. You should contact your Bank for the Refund.

Note: We do not accept Credit/Debit Card Payment from Non-US Customers to avoid any Fraudulant Activities. Non-US Customers are allowed to place their orders using PayPal only.

Thank you

Rated 5 out of 5 stars

Great Source for Replacement Hard Drives

I've ordered a few replacement hard drives from your company recently and they have all been quick to arrive and have worked great. I accidentally ordered the wrong part, but was able to swap out the drive caddy and get it working. I spoke with Mike through the chat and he answered all of my questions and was able to give me a link to the correct part so that I don't make the same mistake in the future. He also offered to help via the chat before my next order. The quick and helpful chat response was fantastic and I'll be sure to order future hard drive replacements through Storage Parts Direct.

6 February 2023
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Reply from Storage Parts Direct

Thank you

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