Storage Post Reviews 1,124

All where very nice, warm and professional .

I want to commend you on your employee, Kevin Miller, who was friendly, courteous, helpful and efficient. He answered all of my questions and made me feel very comfortable. He is truly an asset to your organization. I would recommend The Storage Post to my family and friends based upon my experience and the way that I was treated by Kevin.

The service agents were very help, nice, respectfully and professional. Excellent service.

Great customer service. All my questions were answered. Quick process to rent the space. Thank you

Never rent from public storage!!!!!!
Especially the one at 75 and Arapaho in Richardson.
Employees hate their job and it shows
Manager refused to fix anything after mutable phone calls
I would love to post pictures of mold and maggots in my boxes.
No light
Roof leak ruined my stuff
Pot hole outside unit door the size of a small truck
Roll up door broken.
Best day... when I moved my stuff to
“Extra Storage “ wow. A company that actually wants my business. Clean and professional. What was I thinking.

Theft.

They stole 3 of my motorcycles during “inaccessible hours” and took 45 minutes stealing something braking locks and alarms without nobody supposedly noticing. The staff is 100% on the thieves side as they have nothing to tell me about why did 3 unauthorized people break into a storage which is gated to then brake into the facility which wouldn’t even allow me access at that time.

I got there to find out at 3pm in the afternoon and apparently the staff had no idea even though there there since 10am. Definitely an inside job and storage post will pay.

My time at the facility with Franny was great he was professional and plecent,

I would like to say Leslie was so helpful on guiding me through the process of the storage units. Exactly how it should be Simple & easy. Thanks to him I’m definitely going to recommend people to this storage post self storage🙌🏽👌🏽💪🏽.

The customer service in this store is great Sofia helped me with every question even if I repeated some of them , she explained to me the security in this building which was something I was concerned about but she reassured me that my stuff will be safe , the building could use an update but overall great location and great staff I forgot the young man that was there as well he was very helpful and friendly as well. Good job guys it’s very well appreciated

The girl down there i dont remember her name she is soo polite and professional she help me with everything i ask her and provide me security before all, charismatic and with a beautiful sense of humor hope alot of good things happen to her.

Joan was amazing, so helpful! Thank you!

The guy at the office was very friendly and readily able and willing to show me a few different storage unit sizes. He took his time to explain how everything works. The place is spic and span. Everything seems very neat and orderly. Only “issue” is no 24 hour access.

its was ok.. no problems

Great service Zenaida was super profecional

Very clean and staff was so polite. I'm glad I came

Joan was so helpful and friendly. Walked me to the unit, explained everything with much detail and made it quick and painless.